1 Reply Latest reply on Mar 22, 2017 7:34 AM by aliangel

    Nook Glowlight Plus dictionary won't download


      I've had my Nook a few weeks and something that has disappointed me is that I want to enable the look-up feature, but every time I begin the download, the device says "The dictionary is downloading. Please wait for a while." The problem is that a while turns out to be indefinitely. I have some doubts about my wi-fi connection, but what happens is it stays on this screen, giving me no indication of any download progress until it goes to sleep. I have kept it "awake" but touching it every so often, but even after a half hour of this, it still had failed to download. Has any one else experienced similar issues or have any ideas how to remedy the problem? Thanks.