I bought a used Nook Tablet, the Previous Owner Thomas Johnson email is firstname.lastname@example.org never deregistered the nook from his account. We all know that "erase and deregister" doesn't remove it from that account. I can't seem to contact this guy at ALL and customer support won't deregister the nook unless I have his address and THE LAST FOUR DIGITS OF THE CREDIT CARD ON HIS ACCOUNT! COME ON! Who is gonna give that info out at all?! Anyone have any suggestions?
"Erase and deregister" DOES remove it from an account, but a "factory reset" does not.