8 Replies Latest reply on Jan 3, 2012 6:46 PM by Fred67

    Book Download

      Just got the Nook Tablet from Santa - purchased two books, but they won't download onto the Nook.  All it shows is the blank progress bar and says it's "downloading."  This has been going on for over 24 hours.  Is this the normal amount of time to wait for a book to download?  I would think it would be a lot shorter download time.  If anyone can help, it would be much appreciated..... 

        • Re: Book Download

          I'm having the same problem.  I purchased 2 games and 1 book.  The games downloaded fine however the book still says downloading since last night.  ???

          • Re: Book Download
            laurieb52
            It only takes a few seconds to download. Occassionally a book won'T download due to server issues or a corrupted book file. Try turning off your nook completely. Then start it up again. Reconnect to the internet. Archive, then unarchive the book, then try dowloading it again.
              • Re: Book Download
                geertm

                laurieb52 wrote:
                It only takes a few seconds to download. Occassionally a book won'T download due to server issues or a corrupted book file. Try turning off your nook completely. Then start it up again. Reconnect to the internet. Archive, then unarchive the book, then try dowloading it again.


                If you cannot archive the book on the device, than archive it on the B&N website.

              • Re: Book Download
                SelenaJean

                I'm having the same problem, books downloading forever and never actually downloading.  I tried shutting my nook tablet on and off and archiving but it does not help.  I'm so frustrated.  I also can't get ebooks from my library to open.

                  • Re: Book Download
                    Purple_Ice
                    Try going to library in the book tab then hitting the sync arrow at the bottom left screen. It works for me every time. No need to shut down your tablet.
                      • Re: Book Download

                        Are you referring to the Nook Touch?  There's no "library in the book tab," There's a "book tab in the libary," and I can't find a sync arrow.

                         

                        Nothing else has worked.  I did side load the book, but that's not a very good solution (and I'm actually pretty annoyed I had to install software on my computer and create an Adobe account to do it).

                         

                        I tried all the solutions presented; we even de/re-registered.  All the other books download just fine; the book in question downloads on all our other nooks.  It's ridiculous.

                         

                        To add insult to injury, my wife found the book in question for less money on Amazon. :smileysurprised:

                    • Re: Book Download
                      CatnBull

                      I am having the same problem. I had to download the book to my computer from the B&N site, into some free software I found for organizing ebooks-calibre.

                       

                      Then I had to connect my nook to my computer and add the book onto it from the calibre library.

                       

                      The book still would not open on my NT until I put in the full name and full number of the credit card I used to buy the book.

                       

                      What a pain in the butt!

                       

                      I tired turning it on and off, archiving and un-archiving, no luck. The book is STILL 'downloading' from the original purchase.

                        • Re: Book Download

                          Having the exact same problem. I got my NT yesterday, purchased an app with no difficulties, then tried to purchase a book and got the no-progress progress bar. The exact same thing happened when I tried to "purchase" a free book from the B&N store -- it just won't download to my NT. I got emails thanking me for my purchases, I can see the books on my PC and download them to my PC, but the NT won't take them. Archiving/unarchiving didn't help, either from the NT itself or from the B&N website on my computer. The NT will connect to my WiFi, web browsing and Netflix work just fine, but it doesn't seem to like talking to my account.