9 Replies Latest reply on Sep 16, 2014 7:53 PM by js01

    Battery Continually loses its charge--this is my 4th Nook replacement

    pjhiker

      What is wrong with the batteries on Nook Color?  What a waste of $250.00 plus warranty.  I have probably read a total of 6 books.  One Nook just quit altogether.  Second, third - battery discharged at a rapid rate down to zero charge and the Nook was not even turned on.  The WII has been turned off in all instances.  If there is no fix for this B&N needs to tell it's customers.  Yesterday, the Nook was charged to 100%.  Six hours later when I went to read a book the Nook didn't even have enough power to turn it on.  Forget Customer Service---you might as well be talking to a brick wall.  They don't know either. 

        • Re: Battery Continually loses its charge--this is my 4th Nook replacement
          bklvr896

          pjhiker wrote:

          What is wrong with the batteries on Nook Color?  What a waste of $250.00 plus warranty.  I have probably read a total of 6 books.  One Nook just quit altogether.  Second, third - battery discharged at a rapid rate down to zero charge and the Nook was not even turned on.  The WII has been turned off in all instances.  If there is no fix for this B&N needs to tell it's customers.  Yesterday, the Nook was charged to 100%.  Six hours later when I went to read a book the Nook didn't even have enough power to turn it on.  Forget Customer Service---you might as well be talking to a brick wall.  They don't know either. 


          Not sure why you are having so many issues.  I've had my NookColor for about 8 months (it was a certified pre-owned one) and I've had nary a problem with it.  I leave the WiFi on almost all the time and I still get about 8 hours with it, depending on what I'm doing.  And while there are reports of people with issues with battery charge, it's definitely not a universal or apparently significant problems.  If it were a significant problem happening to a lot of users, you can bet there's be hundreds  + posts on the boards.

           

          Do you have any Apps installed, maybe one is running continually in the background causing the problem?

            • Re: Battery Continually loses its charge--this is my 4th Nook replacement
              pjhiker

              You certainly are lucky is all I can say.  I have never downloaded an app or know how to put one to use.  The most I ever got in reading time was 5 hours.  I turn off the Nook with the on/off button (upper left) so I don't see how an app could be running.  Do apps run even if the Nook is completely turned OFF?  I'm not convinced that many people are not disappointed and frustrated over the battery on this Nook...and it can't even be changed!  So I will keep trying to find an answer, and hoping there may be a class action suit filed.  My Nook is useless. 

              • Re: Battery Continually loses its charge--this is my 4th Nook replacement

                I have recently been having the same problems with my battery.  It used to stay charged for a long time, but now barely makes it a day, with only 2-3 hours reading time.  Then it won't turn on because of low battery power.  Have had it a little more than one year.

                Wondering how much the battery costs to replace?  And the time it takes to get it returned, assuming it must be sent off somewhere?

              • Re: Battery Continually loses its charge--this is my 4th Nook replacement
                eaglewomanEP

                I've had my NOOK color for way over a year,  no charging or battery problems, but have noticed that I need

                I need to plug the cord into the NOOk first then into the wall to get a prooer charge.

                • Re: Battery Continually loses its charge--this is my 4th Nook replacement
                  easy-readerNY

                  Mine too, I was going to call, I still will and see what can be done. Actually I found out that mine turns itself on and that's why the bettery goes quickly.

                  • Re: Battery Continually loses its charge--this is my 4th Nook replacement
                    I have the same problem as well. My battery life is charged at one hundred and then a few hours later, about 10 percent or nothing left. I'm taking it in tomorrow, and hopefully I can get a battery replacement or an exchange. The warranty expired, but I'm hoping something can be done. (no wi-fi, SD card, apps and device turned off). Been happening for about two months now.
                    • Re: Battery Continually loses its charge--this is my 4th Nook replacement

                      I've had my Nook since May 2012 and it's suddenly started not holding a charge when not in use. I don't have Wifi turned on and I use it with the brightness all the way down most of the time, and while I will double check the email settings I don't think that's set to check - it sounds like some Nook Colors just have dud batteries that don't last as long as they should, is that accurate?

                       

                      I don't want to go through the hassle of getting a replacement if I'm doing something wrong, but my use hasn't changed (if anything it should be lasting LONGER now because wifi is turned off all the time at home due to a router configuration change) and it's kind of annoying to go to pick it up and discover it's plain old DEAD, you know?

                        • Re: Battery Continually loses its charge--this is my 4th Nook replacement
                          NookGardener

                          See the 6 points outlined above.  Start with soft reset (#1).  Have you installed any new apps lately? Or updated any apps? Check settings on them, especially if they can phone home. (Here's an easy example of  why: Used to have the Pulse app installed, liked it a lot at the time. One of their updates changed the default settings so it was looking for updates every 5 minutes. This was causing battery to drain more quickly. Think the minimum update setting was once a day so i changed to that. Eventually replaced it with a better app as more options became available.) So check any app that usesan internetconnection. Then do another soft reset. Give it a full charge overnight, and let it sit and see what happens.

                            • Re: Battery Continually loses its charge--this is my 4th Nook replacement
                              js01

                              I think that i found the answer to my problem with the battery. I had notice before when I hooked my nook up to mY computer I would get a beep on the computer. Then I would set the nook down it would beep again, wiggle the plug and it would beep again still. Last nithe I tried to charge up my nook and set it to remain on(never go to sleep mode) while charging. I also set the setting page on to device info and it would show the charging info. I noticed that if I let it sit for a couple of hrs the charge A/C would change to full charge, but the indicater stated 78%. I unpluged and then repluged it and it went back to charging A/C. When I woke up the next morning it stated charge  Full but still indicated 83%????

                              I wiggled the plug on the nook socket and got charging A/C and placed a towel under the plug and I notice that the charging A/C stayed on while I was home,

                              When I got home from work the wording was charged full and the indicater was 100%. I have been reading for several hrs and it still shows 100 % battery power and the wording is Discharging (as it should be).

                              My conclusion is it must have something to do with program to not OVER charge the nook. Some how the nook sees the plug attached to the nook even though it is not good enough for charging. and the nook sees the plug on there long enough to charge, So the wording would be full but the indicater (which is reading the actual battery level) reads less.

                              I find the plug used is not a very good design to begin with and care should be taken when using the connection.

                               

                              let me know what you think... Hope the above made sense