2 Replies Latest reply on May 4, 2011 8:53 AM by solitair

    Error (-1) when deregistering

    lhachwen

      For some reason my nook is unable to access the shop since I sideloaded the 1.2 update, so I tried to reset it to factory. I keep getting this message: "Deregistration failed (-1). Local reset will not be attempted." I know I'm getting internet, so I'm not really sure what the issue is. Tried a hard reset I found mentioned in one of these threads (power + n + volume up), but it just turned off and then back on.

       

      I'm not really sure what to do - I got this all of five days ago and so far it's just been driving me crazy :-/