10 Replies Latest reply on Jul 28, 2013 7:06 PM by poleng

    Computer does not recognize Nook Color

      I have tried everything:

       

      - Turning it on.

      - Plugging into usb in the back of computer

      - Returning Nook Color to original factory settings

      - Rebooting

       

      On the Nook I get:

      USB Mode...you may now safely move files from computer to Nook.

       

      If I go into the drives G & H and right click on properties it says "B&N Ebook Disk USB Media".

      But in My Computer just shows up as Removable Disk Drive G and Removable Disk Drive H.

       

      I have loaded ADE and it does not recognize Nook either.

       

      HELP!

        • Re: Computer does not recognize Nook Color
          barryt4226

          You have to slide the NOOK icon to the right to unlock the NOOKcolor.  At that point, one of the drive icons will change to indicate Nook reader.

          • Re: Computer does not recognize Nook Color

            I have the same problem, I thought it might be Windows problem but I tested all 3 usb drives with thumbdrives and no porblem,

            • Re: Computer does not recognize Nook Color

              Are there any files and folders on the usb drives. Do the drives disappear after the nook is disconnected. If so then your computer is recognizing the nook. The nook is visible to the computer as a set of removable media drives which may or may not be labled with nook in the drive label.

               

              Drive G refers to the internal memory and Drive H refers to the added sd card. The nook doesn't appear as a special nook device. Just as a new set of removable drives.

              • Re: Computer does not recognize Nook Color

                MNbasketgirl wrote:

                I have tried everything:

                 

                - Turning it on.

                - Plugging into usb in the back of computer

                - Returning Nook Color to original factory settings

                - Rebooting

                 

                On the Nook I get:

                USB Mode...you may now safely move files from computer to Nook.

                 

                If I go into the drives G & H and right click on properties it says "B&N Ebook Disk USB Media".

                But in My Computer just shows up as Removable Disk Drive G and Removable Disk Drive H.

                 

                I have loaded ADE and it does not recognize Nook either.

                 

                HELP!


                That's what it is....a "removeable drive"

                 

                you should be able to browse those drives and/or copy files to them.

                 

                you have to register ADE before it'll do anything.

                 

                 

                • Re: Computer does not recognize Nook Color

                  I had the same problem with my Nook Color. Here is how I remedied the problem.

                   

                  1. Restart the computer and immediately press F8 continuously until you get to the boot menu.

                  2. Choose "last known good configuration" and press enter.

                  3. Wait for Windows to load completely.

                  4. Restart your computer in normal mode.

                  5. Connect the Nook to a USB port.

                   

                  After I did all of this, my computer immediately recognized my Nook and automatically downloaded an update.

                   

                  I am using Windows Vista, so I hope this will work on any Windows operating system.

                  • Re: Computer does not recognize Nook Color
                    Boatbuilder

                    I just had the same general problem. When I tried to plug in the NC, the computer it couldn't recognize the USB device and that the device was defective. I tried most everything I read about here including rebooting and creating a restore point, but no joy. I have side loaded a lot of books and never had this problem in the past so this morning, I took the NC back to the store where I bought it - Best Buy.

                     

                    When I bought it, I also bought their "black tie" coverage. Don't usually do that, but this time I was really glad I did. The "geek" on duty tried connecting it to one of their computers with my cable and with one of the store's cables. No luck in either case. He speculated that the problem is that the connector on the NC has come loose because of the force needed to push in the micro USB connector. I had noticed that I often have to give it an extra push to get the charging light to come on.

                     

                    Because of the black tie coverage, he offered to exchange it for a new one. Not really a good idea from my point of view because of all the side loaded content that I am going to have to reload, but no alternative.

                     

                    But here's the good part. It occurred to me that the new tablet is selling for just $50 more than the old NC so I asked if I could just pay another $50 and get the tablet. The lady said that would be fine, but when she rang it up, she found out that I had paid $250 for the NC which is what they are charging for the tablet now. So she traded me the tablet straight across. No extra charge!

                     

                    Dude - I got an upgrade!

                     

                    Merry Christmas to me! (And to you too assuming you don't find seasonally affected enthusiasm offensive.)    

                    • Re: Computer does not recognize Nook Color

                      if you see the removable disks you will be able to open them and transfer the files

                      • Re: Computer does not recognize Nook Color

                        I connected to my computer and found that I could send files with a right click and send to- and the nook appeared- it was music- four days later I get ready to walk and the nook says it doesn't recognize any of the files it downloaded and played without issue yesterday. So I figured I would just reload them- my computer doesn't recognize the nook- It shows up as a removable disc when plugged in however when I click to open it and extract he files it says please insert a disc- I have very little on my memory card in my nook and am finding this is way more frustrating than I want to have to deal with- this should be simple- So what am I not doing properly?

                         

                          • Re: Computer does not recognize Nook Color
                            poleng

                            If your nook color is recognized by the computer as a Simple Touch, it means that your color needs to repartitioned.  BN stores have this repartitioning chip.  Color nooks that have not been repartitioned will say that total storage space for BN content is .92 GB or sometimes 1.0 GB.  Note: non repartitioned colors often tend to have problems getting software updates to install and also have more problems with average with downloads of books and apps "sticking", ie not readily downloading