3 Replies Latest reply on Feb 9, 2011 1:03 PM by Grammaknits02

    NookColor stuck syncing

    c_c_dechesney

      Have had no problems with my NookColor since I got it in December. Today tried to shop from it and could see books but couldn't get any info on them. Cursor just kept chasing its tail. Downloaded several samples. At least it looked like they were downloading, but they don't show up on my home page. This evening I tried syncing and now the sync cursor just keeps spinning. It's been at it for about an hour now. I tried turning the NookColor off, waiting a minute and turning it back on. Doesn't help. I can browse the internet just fine, so I know it's not the wifi.

       

      Any ideas?

        • Re: NookColor stuck syncing
          tekman

          I had this hapen to me as well, drove me crazy.... I finally did a hard power reset (not sleep) and after I rebooted everything went back to working OK

           

          Has not happened since so I do not know the root cause

           

          -Lee

            • Re: NookColor stuck syncing
              c_c_dechesney

              I did get it to turn off completely and now it is OK. This is one thing I find kind of tricky - getting it to actually shut down and not just sleep. I don't do it very often and when I try it I often get fooled when it sleeps and think I've shut it off. Thanks for the help.

                • Re: NookColor stuck syncing

                  c_c_dechesney wrote:

                  I did get it to turn off completely and now it is OK. This is one thing I find kind of tricky - getting it to actually shut down and not just sleep. I don't do it very often and when I try it I often get fooled when it sleeps and think I've shut it off. Thanks for the help.


                  When it is shutting off, you will get the message on your home screen asking if you want to power your NC completely off :smileyhappy: