2 Replies Latest reply on Jun 19, 2013 2:50 PM by nerd1997

    my computer isn't recognizing my nook color.  What do I do?

      I attempted to upgrade the 1.0.0 software Tuesday.  It never responded and now the computer won't recognize that the nook color is hooked up to it.  What is the fix?

        • Re: my computer isn't recognizing my nook color.  What do I do?

           


          GregJames wrote:

          I attempted to upgrade the 1.0.0 software Tuesday.  It never responded and now the computer won't recognize that the nook color is hooked up to it.  What is the fix?


           

          Not enough info given to provide help.

           

          -How did you attempt the update?

          -Did you download the update for a manual install?

          -What do mean by "never responded"?

           

          • Re: my computer isn't recognizing my nook color.  What do I do?

            Hey I'm sorry but can anyone help me? My nook was working perfectly fine until last night. I was about to download new wallpapers to my nook when a message came up saying that the USB device is not recognized and that windows does not recognize it. When I click on the message it brings me to a list of USB devices and one of the them is an unknown device. When I click on that it says "Windows has stopped this device because it has reported problems. (Code 43)" What should I do?!?