6 Replies Latest reply on Aug 10, 2011 11:42 AM by Aussie4710

    NookColor will not connect to home Wifi keeps saying "password is incorrect"when I am positive it is

      Hello, I got this wonderful gift for Christmas as well and I am so sad I am unable to connect to my Wifi at home. I went to the actual B&N store yesterday and was able to register it and all that and I have tried everything on these message boards, but it seems like my problem is a little different so I wanted to post the detials in case anyone else is having similar difficulties. My NC finds my home network and asks for the password, but then when I type it in it says it is incorrect. I have double checked all the letters to make sure it is right before bothering to post this. I also have 2 wireless laptops and a PS3 all working fine off this network. I have a Linksys WRT54GS Router and I am fairly computer savvy so I did try the mac filtering and all that to no avail. I really love this Nook and have wanted one ever since I first saw them and I really realy want to use it!! Can someone please shed some light on this issue or offer some new suggestions? Otherwise I will have to return it :smileysad:

        • Re: NookColor will not connect to home Wifi keeps saying "password is incorrect"when I am
          gandalf1369

           


          M_Lo wrote:

          Hello, I got this wonderful gift for Christmas as well and I am so sad I am unable to connect to my Wifi at home. I went to the actual B&N store yesterday and was able to register it and all that and I have tried everything on these message boards, but it seems like my problem is a little different so I wanted to post the detials in case anyone else is having similar difficulties. My NC finds my home network and asks for the password, but then when I type it in it says it is incorrect. I have double checked all the letters to make sure it is right before bothering to post this. I also have 2 wireless laptops and a PS3 all working fine off this network. I have a Linksys WRT54GS Router and I am fairly computer savvy so I did try the mac filtering and all that to no avail. I really love this Nook and have wanted one ever since I first saw them and I really realy want to use it!! Can someone please shed some light on this issue or offer some new suggestions? Otherwise I will have to return it :smileysad:


           

          I would try:

           

          1. Rebooting the router and see if the nook connects.

          2. Not sure about the NookColor but the nook classic will not connect to a wi-fi network that has "Authentication Type" set to "shared key" - it must be "open".  Worth a try . . .

           

          Hopefully one of the above will help . . .

           

           

          • Re: NookColor will not connect to home Wifi keeps saying "password is incorrect"when I am

            M_Lo wrote:

            Hello, I got this wonderful gift for Christmas as well and I am so sad I am unable to connect to my Wifi at home. I went to the actual B&N store yesterday and was able to register it and all that and I have tried everything on these message boards, but it seems like my problem is a little different so I wanted to post the detials in case anyone else is having similar difficulties. My NC finds my home network and asks for the password, but then when I type it in it says it is incorrect. I have double checked all the letters to make sure it is right before bothering to post this. I also have 2 wireless laptops and a PS3 all working fine off this network. I have a Linksys WRT54GS Router and I am fairly computer savvy so I did try the mac filtering and all that to no avail. I really love this Nook and have wanted one ever since I first saw them and I really realy want to use it!! Can someone please shed some light on this issue or offer some new suggestions? Otherwise I will have to return it :smileysad:


            Your network key MUST be in the proper case...upper/lower case.

             

             

            • Re: NookColor will not connect to home Wifi keeps saying "password is incorrect"when I am
              MollyO

              As the NOOKcolor is a non-computer and non-phone device, you may need to change some settings on your internet managed routers.

               

              1. Make sure your DCHP SSL is ENABLED

               

              2. Make sure your Block Anonymous Requests is DISABLED

               

              3. Make sure your Pass Phrase Security is OPEN and not Shared

               

              This will not effect your internet or router security settings, it just allows for your router to recognize there is an alternate device attempting to connect to it.

               

              I hope this helps!

              • Re: NookColor will not connect to home Wifi keeps saying "password is incorrect"when I am

                Where do you get the password required to connect to wifi?