3 Replies Latest reply on Jun 6, 2013 3:42 PM by laurieb52

    1.2.1 update won't install

      For 3 days now I have been trying to install update 1.2.1. I have a Nook simple touch and have downloaded the update 6 times, each time deleting the previous version and have always used Windows safely remove hardware when ejecting the Nook. I place the update in the root of the Nook, remove it from my PC, wait for it to sleep and the update never initializes. My battery is at 97%, but I tried plugging it into the charge in case it couldn't read the battery level. I have tried shutting it down and restarting, but that changed nothing. I am still at version 1.1.2.  

        • Re: 1.2.1 update won't install
          LarryOnLI

          bdube1 wrote:

          For 3 days now I have been trying to install update 1.2.1. I have a Nook simple touch and have downloaded the update 6 times, each time deleting the previous version and have always used Windows safely remove hardware when ejecting the Nook. I place the update in the root of the Nook, remove it from my PC, wait for it to sleep and the update never initializes. My battery is at 97%, but I tried plugging it into the charge in case it couldn't read the battery level. I have tried shutting it down and restarting, but that changed nothing. I am still at version 1.1.2.  


          You wouldn't by any chance be a UK user?

           

          Other people have posted that the US firmware update file won't work on NOOKs purchased in the UK. There is a different file you need to install.