So it all started exactly 2 months ago... I purchased myself a nook with glow light and I thought it was the best e reading product ever, and I still think it's awesome. So I decided to purchase my girlfriend a nook... you know just b/c =) and then my sister got accepted into Med school so I bought her one. I read my nook glow ALMOST everynight and set it on a shelf next to my bed where nothing touches it. One night I pick it up to read and the glowlight is shinning through these horrible looking cracks... So I take my nook back to Target (less than a month) and they give me a full refund just in case I don't want to buy another one. Well I bought another one. Today is 8/3/2012 (Last night was 8/2 FYI). Again it has the horrible light protruding from the nook... =(
I purchased this nook on 6/26/2012 (Target has a return policy of 40 days... so 8/10/2012)
I wish this on no one, and I can't decide if I should buy another one or not. I talked to Steven Parks on the online chat and he was very helpful and told me I should return it and hopefully it gets back to them and they can see what went wrong, but for now here are some pictures of my nook... That I am returning and I haven't decided if I will get another one until I find out this issue has been fixed.
Glowlight turned off. The E paper display looks fine.
Glowlight turned on. The top layer of screen is fine/not scracted/etc and middle layer looks like it has tears causing light to reflect and the e paper looks fine.
Please know that I am not bashing the nook w/glowlight. I love it. It's awsome. It is still the best e reader.
ALSO for you skepticals. NOTHING has touched the screen besides my fingers when I'm reading. I place it on a shelf where I put nothing else that could possible smash the screen and cause this. This is my second nook. My first one i purchased did this and now this one has done this. If you don't believe me... all I'm trying to do it help out a product that I enjoy.
ALSO purchasing nooks isn't cheap for a college student... So I don't want to buy another and have it break at 41 days and not be able to return it =(