2 Replies Latest reply on Mar 7, 2012 5:07 AM by Ed_Mart

    Nook PC fails to read a book

    Toller

      I have a book (last Fridays frre book, Moscow Sting, which won't load for reading on any of the three Nook for the PC that I have. Instead it comes back with an error message that reads

       

      "We are sorry, but this Barnes & Noble application has encountered a problem and it needs to close (code 012) Would you like to restart the application now?"

       

      I've tried 5 or 6 times to no avail. I've also archived/unarchived the book. What to do?

       

      Eric

        • Re: Nook PC fails to read a book
          bklvr896

          Toller wrote:

          I have a book (last Fridays frre book, Moscow Sting, which won't load for reading on any of the three Nook for the PC that I have. Instead it comes back with an error message that reads

           

          "We are sorry, but this Barnes & Noble application has encountered a problem and it needs to close (code 012) Would you like to restart the application now?"

           

          I've tried 5 or 6 times to no avail. I've also archived/unarchived the book. What to do?

           

          Eric


          I was able to open it in Nook for PC just now, however, I'm still on version 2.5.4.7070 and they're up to 2.5.6.9575.  I haven't updated in a while.  You can see which version you have right clicking in the title bar and selecting About Nook for PC.  Don't know if that is the issue or not.

          • Re: Nook PC fails to read a book
            Ed_Mart

            Eric,

             

            Archiving a book in Nook for PC does not remove the file from the PC, to do that you must click on Remove Local Copy.

             

            Try this; Archive the Book, In Archive click on Remove Local Copy, then Unarchive the book and redownload it.

             

            If your problem was a bad download this should solve the problem.