30 Replies Latest reply: Aug 26, 2012 2:23 PM by mellyanne

    Problem with Nook App on iPad 2

      Has anyone else had issues with the Nook app on the iPad 2 or iOS 4.3? 

       

      The app loads fine and allows me to sign in.  The first time I used the app, I downloaded a book I previously started reading on my Nook and the app functioned correctly; it took me to the last page I read on my Nook (yay!).  However, I went to download a book I recently purchased from bn.com (I'll have to double check, but I do not believe I had yet downloaded the recent purchase to my Nook) and when the app went to open the book, it crashed (returned to the home screen).  Now, everytime I open the app, it tries to load the book and crashes. 

       

      I tried to deleting the iBooks app to see if there was a conflict, but the Nook app continued to crash upon opening.  I powered the iPad down several times and restarted, but the app continued to not work.

       

      I deleted the Nook app and re-installed it.  Again, I was able to sign in and view my library, but when I tried downloading the same book again the app crashed. 

       

      I haven't found any mention of this problem online elsewhere.  So I'm wondering if this is just me or if it's a iPad 2/iOS 4.3 compatibility issue.  Any insight would be much appreciated.

        • Re: Problem with Nook App on iPad 2

          Same here - very frustrating

          • Re: Problem with Nook App on iPad 2

            I actually contacted B&N about the iPAD2 and the Nook app.  I am getting my iPAD2 today and promised my Nook to someone else.  B&N wrote back saying at this time they do not support the iPAD2, so any bugs you are experiencing sounds like it would be accurate.  Makes me dissapointed since I am a long time user of the Nook and have a lot invested in it.

              • Re: Problem with Nook App on iPad 2
                nana_vg

                Maybe now that they have the color, they've decided not to support the iPad like they used to. That's very disappointing. I have had the regular, non-color Nook for a year. My husband has the original iPad and he and I share the books on my Nook account. My iPad 2 will arrive at the end of May, and I was expecting to be able to read my books from my Nook library on it. So I'm terribly disappointed that B&N has made the decision not to support iPad 2. I think that's a big mistake. I guess my hubby and I will start buying all our ebooks from Apple iTunes and B&N will miss out on our purchases.

                • Re: Problem with Nook App on iPad 2

                  This is very sad to hear. I have promised my Nook to someone as well, and my iPad 2 hasn't made it here yet either. I have always been a big fan of B&N. However, they really need to do something about these customer complaints. Especially, when some of these customers are Nook owners..

                • Re: Problem with Nook App on iPad 2

                  I am horrified by this news!  I can't believe it's true!  I updated my Nook account on my wonderful new iPad2 and am not able to download any of my books. The cover art and the "download" button are all there but when I click on the download button, it simply says "We're sorry. An unknown server error has occurred.  Please try your download again later." 

                   

                  I did a quick test and none of my books will download, new or old, lendable or not.  My subscription to Havard Business Review downloaded just fine though. 

                   

                  Who do I call to get answers about this?!?! 

                  • Re: Problem with Nook App on iPad 2

                    I was having the same issues with my iPad2. Any book I bought after I got the iPad would download. Any book I bought before I got the iPad I would get the "We're sorry. An unknown server error has occurred. Please try your download again later." message.

                    After messing around with it a couple of days, I opened the nook app and clicked on the word nook in the upper left hand corner. There is an option to sign out. I clicked on sign out and it asked me if I wanted to restore nook to it's facotry settings. I clicked on yes and the app reset. After that I could download all my books in my library. I have close to 100 and all downloaded but one. (I had trouble with that one on my nook also though).

                    Not technically a fix, but it worked for me.

                    Also, it did not reset my nook itself, just the app on my iPad.

                    • Re: Problem with Nook App on iPad 2

                      I have not run into any issue with my ipad2 and getting books from my nook accnt however I did discover a great app called OverDrive that has connected me to my towns Free Library. You must have a library card in order to sign in. Its so easy to use and the books are free! Good luck with your problem and sorry I couldn't help.

                      • Re: Problem with Nook App on iPad 2

                        I have had exactly the same problem.  I have paid for these books and cannot read them in either the ipad2/ibooks or the Nook reader.   I have removed both and reinstalled both and it still won't work.   I do not like the nook reader and am very glad that I did not purchase one.  I have had nothing but trouble with it.   In addition, B&N do not care about their customers.  I will be giving my gift cards for books away as gifts to others because I don't care to use them further.  Not worth the hassle. 

                        • Re: Problem with Nook App on iPad 2
                          I had a similar problem on my iPad (original) where I could not open a book. I had previously opend the book on another device, and after I went back to that device and read a few more pages and deleted a highlight, I was able to open the book again on the iPad. My guess is that the sync marker could not be understood by the iPad app and so it crashed. I had tried all kinds od things on the iPad before going back to the other device.
                          • Re: Problem with Nook App on iPad 2

                            I have not had any problems reading books on my Ipad2 through the Nook App.  My problem is that two of the magazines I can read on my nook cannot be downloaded on the ipad. I don't know if it is a problem associated with Apple not using flash on their products or not.  This is pretty frustrating.  I am thinking of selling my Nook which I have only had for six months.  But I would have to cancel my magazine subscriptions first. I don't know who to talk to about this because I don't know if it's a Nook problem or an Ipad problem.  Has anyone else experienced this problem?

                            • Re: Problem with Nook App on iPad 2
                              I am trying to download the app and it doesn't seem to exist for iPad anymore. It's there for iPhone/iPod but not for the iPad. Anyone else notice this???
                              • Re: Problem with Nook App on iPad 2

                                Just downloaded update yesterday. I have one book that when I open the app, the view shuts down. It's still listed in running apps after double click. This is on an Original Ipad with OS 4.3.5. I have tried Logging out a couple of times but this has done nothing for the issue. The book is "A Feast for Crows" by G. RR Martin. This was also the current book I was reading during the upgrade. Anything I can do to remedy this situation?

                                • Re: Problem with Nook App on iPad 2
                                  I have never had a problem with the Nook app for the iPad. Works perfectly every time.
                                  • Re: Problem with Nook App on iPad 2
                                    I downloaded the Nook for Kids app and purchased a book. I'm able to see the book in my library on a PC. However, it won't auto download to my iPad 2. I've tried un-installing and reinstalling the app and the fix on this thread but the book still won't show up. Very frustrating! Any suggestions???
                                    • Re: Problem with Nook App on iPad 2
                                      likestoread77

                                      Just got an ipad.  I heard and read about problems with the Nook app for iPad.  I downloaded a book and all went well until I tried to open it.  It won't open.  Now, I am hoping to get my money back or get the issue resolved.

                                      • Re: Problem with Nook App on iPad 2

                                        Every time I open my Nook app on the iPad, it crashes.  I have uninstalled and reinstalled on the iPad.  I have new updated everything: iTunes, iPad, Lion on a MacBook.

                                         

                                        I think I just started having issues after I updated the application.  Unfortunately, I can't even log out of the app and log back in (as someone said has worked for them) because I can't even get it to stay open long enough!

                                        • Re: Problem with Nook App on iPad 2

                                          I turned mine off and turned back on.  Logged back in and my books were back.

                                          • Re: Problem with Nook App on iPad 2

                                            I am having the same issue, just bought a book for 99 cents (so at least it's not too much), I ordered it for my nook app on iPad2 and it opens, says it is loading and then WHAM, the whole app closes.

                                             

                                            The reason I got it for the nook is because the book was complete and unabridged, otherwise I would never get the whole book on other sites...so frustrating...sorry I downloaded it.  I was even thinking about buying a nook as well since I have so many books, but I won't even buy one now after this failure.