10 Replies Latest reply on May 8, 2014 4:41 AM by Kunlao

    Books won't download to iphone

      For some reason my recent iphone purchases won't download to my iphone.  Theses are book purchases, not periodicals.  Older purchases are there, but not the ones I made last weekend.  Anybody know why?

        • Re: Books won't download to iphone
          Peggy5

          try logging out and logging back in on your NOOK app

          • Re: Books won't download to iphone

            I had the same problem with my iPod Touch 4G. I was told by B&N customer "service" to delete my Nook app from my Touch (I have the books on my PC) and then re-install. Did that.  Now I have no Nook ebooks books on my Touch. No one at B&N seems to know how I can get the books from my PC onto the Touch in a readable form, and I still can't download Nook ebooks directly to the Touch.I've wasted hours on this, with no useful help offered from B&N.  Probably best not to try to read Nook ebooks with iPhone or iPod Touch. B&N apparently doesn't want you to be able to any more. If they think this problem will make me buy a Nook to read their books on, they are sadly mistaken. I'm not even going to buy any print media from them anymore after the way I've been treated by them.

              • Re: Books won't download to iphone
                nitetrane2020
                Hello, this is my first time writing a review, but I was compelled to respond to this topic. I am having the same problem with my ipod touch and my latest ebooks I purchased since Dec 2013. I really like the nook app and been reading for a long time. But I have tried everything the customer service has told me and went into the local store as well to get help. they all are saying the same thing as in these blogs everyone is writing. But its just not working for me. I hate to say it but I kind of agree with (Comom), I dont want to leave my Nook but what chose do I have. I'm at my last straw here. So is the anyone else out there that can shead a little more light on this subject. To redeem my faith in Barnes & Noble and there ebook purchases.
              • Re: Books won't download to iphone
                swan480

                 


                acreader wrote:

                For some reason my recent iphone purchases won't download to my iphone.  Theses are book purchases, not periodicals.  Older purchases are there, but not the ones I made last weekend.  Anybody know why?


                 

                Are you using the old app, the eReader?  That older app no longer syncs with your online library, so older purchases will be available, but not newer ones.

                 

                If you are using the Nook app, try tapping the little circular arrow in the upper right hand corner of the app's main screen.  That should sync the app to your online library.

                 

                Another option is to sign out in the app, and then sign back in.

                 

                If it's still having problems, try shutting your iPhone all the way down and booting it back up.  A hard reset may also work if that doesn't.  Like any computer, the iPhone does need to be rebooted occasionally for everything to work right.

                 

                Don't listen to people like comon who hang out here and spew venom.  I have been reading ebooks on my iPhone since last summer, and my husband recently started too.  The app does work, and any problems hubby and I have encountered have usually been quickly resolved by rebooting the phone or signing out and back in again.  It is true that customer service isn't very helpful, but luckily there are plenty of people here who are more than willing to help.

                • Re: Books won't download to iphone

                  I downloaded a book to my iphone last week and now it is not there.  I wanted to put it on my NC but how can I do that???  It is sitting there on BN to be downloaded. 

                  Thanks