2 Replies Latest reply: Feb 10, 2010 12:10 PM by icebike

    PC Download of e-reader

      After downloading the e-reader to my Windows PC, I am not allowed to sign in.  The error message is that the site is having technical difficulties try again later #1001.  Can someone help

       

        • Re: PC Download of e-reader

          I am currently having a very similar problem.  I have used the ereader for over a week now.  Suddenly yesterday it would not sign in.  I uninstalled the reader and then downloaded it again.  This did not solve the problem.  I got an error reading sign in:  1002.  I changed my password, and still got the same error.  I called digital support and after 40 minutes on the phone they said they would have a call into corporate and they will call me back. 

          If I create a new account and sign into the reader using that account then I do not get the error message.  However, all of my purchases are on my orignial account, so this doesn't do me any good.

           

          • Re: PC Download of e-reader
            icebike

             


            Teresa5215 wrote:

            After downloading the e-reader to my Windows PC, I am not allowed to sign in.  The error message is that the site is having technical difficulties try again later #1001.  Can someone help

             


             

             

            I don't see what is so confusing about the message.

             

            It means exactly what it says.    Try later. 

             

            There is a huge snowstorm out east, and this can cause all sorts of problems, from power failures to key personell being absent.