7 Replies Latest reply on Feb 15, 2010 3:30 AM by Hoiya

    B&N Desktop Reader - formatting and missing text

      Hello.

       

      I anticipate getting a nook here soon as a gift and so I went ahead and downloaded the B&N Desktop Reader and purchased an eBook which I have been reading on my PC. (I'm on Windows 7).

       

      I've noticed an issue when I change the line spacing in the Settings. If I change the line spacing there is missing text when I turn the page. If I resize the window the text comes into view, but the situation still occurs when I change the page again.

       

      Is anyone else experiencing this on the desktop eReader? I hope this does not occur on the nook. I'm looking to start reading eBooks since I can adjust the font size. (I'm starting to need bigger fonts to easily read.)

       

      Thank you.

        • Re: B&N Desktop Reader - formatting and missing text

          I take it no one has had this issue with the desktop eReader?

            • Re: B&N Desktop Reader - formatting and missing text

              Patience my padawon learner...

               

              I have a very similar issue but it occurs when the screen size is changed not when the page is turned. On Windows XP.  I submitted a case about the issue but after a couple 24-48 hour wait email messages I was eventually asked to call customer service (I hate it when they do that) so I guess they really didn't want to fix it :smileyhappy:  I still think they will correct it in future versions.

               

              -Mark

                • Re: B&N Desktop Reader - formatting and missing text

                   


                  Mark_F wrote:

                  Patience my padawon learner...

                   

                  I have a very similar issue but it occurs when the screen size is changed not when the page is turned. On Windows XP.  I submitted a case about the issue but after a couple 24-48 hour wait email messages I was eventually asked to call customer service (I hate it when they do that) so I guess they really didn't want to fix it :smileyhappy:  I still think they will correct it in future versions.

                   

                  -Mark


                   

                   

                  Thank you, Mark. :smileyhappy:

                   

                  I was wondering if I was the only one. I'm on Windows 7 and I've noticed some issues with different software products on Windows 7. I just downloaded the latest version of the B&N desktop eReader and it did not fix this. Oh well. I do have a book I'm reading and if I keep the line spacing at 100 I can read it without having lines missing.

                   

                  Just wish I could make the line spacing bigger as it'll be easier to read. However, I don't mind waiting for now.

                  • Re: B&N Desktop Reader - formatting and missing text

                    Mark_F wrote:

                    Patience my padawon learner...

                     

                    ....  I submitted a case about the issue ...

                     


                     

                    Hey Mark_F, how do you "submit a case" about an issue with either the eReader software or nook?

                     

                    Thanks

                     

                • Re: B&N Desktop Reader - formatting and missing text

                  I downloaded the latest version(s) of the B&N PC eReader onto my PC running Windows 7. I was trying to see if a Cookbook I had downloaded would be easier to read on the PC than on my nook.

                   

                  A couple days ago the ereader software was updated to v.2.0.1.8.  I found that when I adjusted the line spacing from the default 100 to 150, and then tried to go back to 100, it gets stuck on 50 instead and is impossible to read. 

                   

                  Today, it was updated to v.2.1.0.2. That earlier bug appears to have been fixed.

                   

                  However, I have found the following additional bugs while reading "The UltraMatabolism Cookbook" by Mark Hyman:

                   

                  Bug 1: while using the Table of Contents, it did not successfully go to the correct chapters selected. It would skip back to the cover (pg1) instead of going to the chapter. However, going back to the "Contents" works just fine for finding the same chapters.

                   

                  Bug 2: I find the fonts are not consistently the font I selected throughout the book. 

                   

                  Bug 3: While reading a book, when I switch to the Settings to change the font, it will not let me directly select "reading preferences", if I first click on "my account", then I can successfully click on "reading preferences".

                   

                  I don't know if the first two bugs are specific to this book, but if it's a book formatting issue, how do we report those issues?

                   

                  I was also disappointed to see that they removed the bookshelf functionality from the Desktop eReader software. Why? That was one of my favorites features.

                  • Re: B&N Desktop Reader - formatting and missing text

                    It does not occur on the nook, nor the iTouch.  It appears to happen only in version 2 of the pc reader software and only when you change the line spacing.  It is more than irritating, and makes the pc eread virtually useless unless you happen to just love the 100 line spacing.  I hope it gets fixed soon.

                      • Re: B&N Desktop Reader - formatting and missing text

                        Glad I found this post.

                         

                        I've had huge issues with the desktop reader.  Trying to Read "The Girl Who Played with Fire" was infuriating.  Whole swaths of text just didn't show up.  Any character that had an accent on it (and since the book is set in Sweden, there are lots of them) wouldn't show up.  Resizing and reformatting the text just seemed to make matters worse.  I'll stick to reading on the nook for now. 

                         

                        Anyone know if you can read B&N books on Adobe Digital Editions?  I like the format/set up of that program a lot better.