If it were to happen again, patience is really your only path. NP's customer service, and I use that term lightly!, leaves a lot to be desired. Now, unless you want to upload a completely new project of the same manuscript and hope it goes through faster than the first. And then when, if, the other finally goes live you just remove it from sale.
I may do this with the one I'm trying to publish now. Submitted early yesterday morning, 12:43 p.m. PST here and still isn't live. Worried it'll end up like the one I complained about, which was a five day wait. =/
My self-editing eBook has been stuck in limbo for 3 weeks. And just today I recieved an email from support and it said, "Sorry for the delay. We are still investigating this issue and appreciate your continued patience" But why is it taking so long? This is the second or third title that has taken numerous weeks to be published through NOOK Press. I am losing money daily becuase of this software issue.