Yes, same problem. seems identical to last week's issue. Please report it, if you haven't already. I did this morning via email and this afternoon by live chat.
Same here. Only a couple sales for the 19th showing up and nothing for the 20th.
Here we go again!
Had a chat with support about sales for the 19th (and now the 20th) not showing:
Arden: Thank you for joining NOOK Press Chat Support! My name is Arden.
Arden: How may I help you today?
Steve: My sales for the 19th are not showing up In my Monthly Sales report for August.
Steve: others are having the same problem
Arden: My apologies, Steve. We had Sales issue these past week, Steve.
Arden: We are still working on it. Kindly wait for the Sales update within this week, Steve.
Steve: ok also sales for the 20th
Arden: Yes, that will be covered.
Arden: Is there anything else I can help you with?
Steve: no ...thanks
Arden likes saying my name...LOL
I'm just trying to remember to take screen shots every night. I do see sales (I'm guessing for the most part?) on the "Recent Sales" page, but I never saw anything for the 19th.
I had sales on the 19th and the 20th. But now they're missing from the monthly tally.
I am going to experiement with taking my business to Smashwords, by moving about half my catalog there. If it seems to do okay I'll move the rest of my stuff there.
I have lost faith in B&N.
It looks like the monthly sales are now properly displaying for sales made on the 21st (and presumably later... but we'll see after tonight), but the 19/20 sales are still not there.
I bit the bullet and decided to add my books to iBooks though I'd heard I'd need an ISBN number etc (which we don't). I downloaded the software, opened the Word document in Pages, exported as epub and bam - done. When I needed help - get this - a human answered and knew what they were talking about. However, it takes more than 48 hours to appear on sale so I will keep you posted on whether the experiment stays a happy one. I don't use an aggregator so I expected a nightmare of reformatting. Still can't get over that I've called three times and three different people have answered and all were helpful, polite, and knew what they were talking about.