I have also flagged odd reviews I have found. I saw "instant messaging" reviews, which was very odd. EDIT: I reported reviews so many times in the past and I see they are still there. I can't even edit or delete my own reviews. Tis very odd.
I had a review removed from one of my eBooks that was basically spam. I reported it because the reviewer was advertising another author's book on the same subject (possibly their own). It was obvious that the intent wasn't to review my book and they probably never read it to begin with. It did take a while for B&N to remove it -- I believe several weeks but this was a couple of years ago (approximately).
Hopefully B&N does not take on the same attitude that Amazon does, which is the stance that reviews must meet a very strict violation criterion in order to be removed. Over time, a lax allowance will make thier pages look trashy and like they are low quality in the moderating reviews. I'm afraid this looks to be the direction reviews may be going but in discussing the subject on other forums, I have found that debates usually arise in regard to the "free speech" aspect. I would say that allowing porno-grade comments on children's books pages, is a prime example of free speech being perverted. It was never meant to mean "anything goes".
I'm sorry if you've faced any delays in getting these reviews pulled from our site.
Please feel free to PM with EAN's and I can have them taken down ASAP.
Three days ago I discovered four 5-star reviews on one of my children's fiction books. I was disappointed when I read what the comments said, though, because they were porn, or sexually explicit... whatever...
I noted on each review that BN needed to remove them, but nothing has happened yet. Do the tech folks ever look at "flagged reviews?"
Is this a common problem?
You've motivated me! One of the books my grandfather wrote has some reviews that are obviously instant messages between teenagers (they aren't pornographic). You've motivated me to flag them!
I have the teen chat stuff, 99 of them, on one of my books. I've had absolutely no luck flagging them but I did send Alex a PM with the ID number. Hopefully he can have them removed.
Update on this . . . true to his word, Alex removed 99 questionable (meaning teen sexting) from one of my books. Yeah, Alex!