All I want is for my tags, keywords, or whatever you call them, to work. I've sent three kind emails to PubIt Support. Nary a reply.
What kind of outfit do they run here? No wonder Kindle outnumbers Nook by more than 3 to 1.
Last January I approached support about 2 malicious reviews I received on my books--like they couldn't download the books at all and slammed the books with 1 star reviews. BN verified this and said they would remove them. It's September. The reviews are still there.
Plus there's a new 1 star review which goes:
Umm would i like this book i am waiting to get money for a horse and i live them,!!!!!!!! And im 11 years old.
Why is this fair to authors/publishers?
We really must make BN understand this is unacceptable.