3 Replies Latest reply on Jan 15, 2011 12:56 PM by tmr4

    Free Book Download error due to expired credit card - now cant delete

      Greetings,

       

      Thank you in advance for any help you can provide. I have a nook, tried to download several free ebooks on 1/1/11, not realizing I did not update my credit card which expired the night before. I have since updated the card and can download new items - but anything i tried to download on 1/1/11 are stuck in limbo and the nook says unable to download due to billing problem. I checked my account at bn.com and while i can see the free ebook order - there is no option to delete - just archive. I tried that and even that did not help.

       

      I tried to re-download these items and it says I already own this book...


      Please help - any tips would be appreicated.

       

      JP