11 Replies Latest reply on Jan 22, 2014 8:28 AM by ColoradoKelli

    Page turning problem on Nook Color

      I have 2 Nooks, and I download all books to both as I use my old Nook during the day and the Nook Color at night. While reading with my Nook Color I found pages "sticking". In fact the only way I could advance when it happened was to use the "tap screen" advance past the sticky page with the slide bar. That was aggravating enough until it started skipping pages....not by itself like other posters are reporting, but going from page 34 to 36 and 45 to 47.....and nothing I could do to recover the missing page. Well......since I download the same book to my old Nook, I switched to that and had no problem. Does this mean I should trade in the Color? AGGRAVATING!

        • Re: Page turning problem on Nook Color

          Have you tried completely turning off your Nook and giving it about 10 seconds? That might solve the problem. If not, then the next step would be to erase and deregister your device (you'll need wifi). That should completely reset your Nook to factory settings and clear the problem, although you'd have to register and download all your stuff again.

            • Re: Page turning problem on Nook Color

              I had a similar thing happen to me.  It only happened once but I did turn my nook off and waited to turn it back on.  After the reboot it was fine.  It has never happened before or since.  A fluke?  I thought at the time it was more an issue with the book than my nook color but I don't know for sure.

            • Re: Page turning problem on Nook Color

              Before you go through the unregistering and reregistering and all that...

               

              Have you cleaned the screen?

               

              When the screen is dirty (even if it doesn't appear dirty) the NC does all sorts of strange things. Problems with pages skipping and not turning is definitely one of them.

               

               

              • Re: Page turning problem on Nook Color

                I get exactly the same problem on my Nook color -- the cycle, e.g. pg 8, pg 9, pg 10, pg 8.  Can't get to page 11.  I've tried a number of fixes and have always been able to get around the problem -- eventually.  Very annoying, though.  I hadn't tried cleaning the screen, though -- I'll add that to my list.  Sometimes I skip to the next chapter, then page back.  Sometimes change the font size.  Both have worked at various times.  Sometimes the (apparently) same problem occurs in the form of a skip:  e.g., pg 8, pg 9, pg 11.  Can't get to page 10.  The irritating part is that sometimes I probably don't even notice the skip (if page 9 ended a paragraph and page 11 starts with a new paragraph, the skip may not be obvious).  I only notice if the continuation makes no sense.  If it's all a matter of cleaning the screen, great.  If not, this product is not exactly as good as it should be.

                • Re: Page turning problem on Nook Color

                  I have the exact same problem, and have since the latest upgrade.  In addition to the pages "sticking" and a complete inability to move past a certain page without using the slider or "Go To Page" button, I've noticed that books that were previously read with no problems have wonky page numbers.  For example, say I am on page 11 turn the page, but the page will just recycle to the same page 11.  If I use the "Go To" button to move to page 12, it will move to a prior page, like page 9. The page numbers have occassionally been in an order like this: page 11, 9,15,13 and so on. I have only noticed this because I am familiar with the books and know what order the story is supposed to be in.  It doesn't usually become a problem unless it starts sticking, but now that I have to pay attention to the page number on every page, in case it sticks, it is very frustrating.  I keep a clean screen and regularly power down.  I think it is definately an upgrade problem that B & N needs to check out. 

                  • Re: Page turning problem on Nook Color
                    GrizzDG

                    I have found that if you change the font size to the next smaller size then back to the original size it fixes the paging problem

                    • Re: Page turning problem on Nook Color

                      Add me to the list of people with this page turning, looping back on itself issue.  I have done all the tricks recommended on this thread from cleaning the screen, rebooting the device and even changing the font settings.  As with others, I have also continually updated the OS, so I am at the latest version. Each time the problem goes temporarily away, but always come back at some other random part of any book I read.

                       

                      BTW, I am 100% sure that this problem is not a book issue as my wife recently downloaded and read the same book I currently am, which I had issues with, while she has not had any issues.  The only difference is that she has a Nook Tablet while I have a Color.

                      • Re: Page turning problem on Nook Color

                        I have this same problem. I have one of the original Nook Colors, so I thought maybe it was just getting old, but it sounds like it happens to newer ones as well. When it first started happening, I could do a soft reset and it would be fine, but now it happens more frequently, and I will never finish a book if I'm resetting the device every few minutes. But I'm also having other problems, including but not limited to: a page will just turn blank while I'm reading it, and even if I advance to the next page and then come back, it's still blank; page turning has slowed down to the point that I'm not sure it has even recognized my tap, until I tap again and it will advance 2 pages; selecting text isn't working like it did originally, as sometimes I can tap and it either won't select at all, or it selects a word that is several words away from the one I'm trying to select. I am thinking that all of these may be screen-related, but not sure what to do. I'll try cleaning it, although I am skeptical that it will work.  I do not want to do a hard reset because of all the repercussions of that. If I can't figure out some solution, I'll probably just buy a Nook with the Glowlight, as the main reason I wanted the NC to begin with was to be able to read in bed in the dark, so it wouldn't keep my husband awake. 

                        • Re: Page turning problem on Nook Color
                          Just switch to another book, then go back to the problem book and it will now work!
                          • Re: Page turning problem on Nook Color

                            I've been having this problem too.  How annoying!  I thought it was because I am reading a book that I have on an SD card.  But now that I've read this thread, it looks like that's not the reason at all. 

                            I'm really surprised that BN has not fixed this problem by now!

                             

                            Anyway, someone in this discussion suggested choosing the "publisher defaults" setting in the "text" settings.  I did that, and it did fix the problem -- however, I only just did it yesterday, so hopefully I'm not speaking too soon.

                            My software version is 1.4.3.