6 Replies Latest reply on Mar 11, 2012 7:16 AM by Adinaa

    B&N subbed me to a magazine I do not want-can't get rid of it!

      I recently got a Nook Color. LOVE IT. However I am very angry with B&N. They took it upon themselves to subscribe me to Parenting-The Early Years magazine, and won't let me unsub. I have clicked on Cancel Subscription over and over and over and it does NOTHING. I just get taken back to my library and the damned magazine is still there. I am not a parent and never will be because I am unable to have children. Having this magazine I never ordered keep showing up on my Nook Color is a slap in the face. I want it GONE. Why on earth do they think they have the right to subscribe people to magazines like this? When I click on "View Order" I get a page with a fake invoice. There is no order number, and the rest of the fields are filled in with "NaN"  I emailed CS and they'd better get this garbage off my account! Fortunately I am not being charged for it.

        • Re: B&N subbed me to a magazine I do not want-can't get rid of it!
          Better to try calling CS. You may get an email, but it will probably tell you to call.
          • Re: B&N subbed me to a magazine I do not want-can't get rid of it!

            Just because you unsubscribe to a magazine, the issue you received doesn't disappear. You need to archive or delete them, just like with books you don't want to keep. I tried Astronomy and my mother wanted to read an issue of National Geographic Traveler and I was able to keep the free issues.

            • Re: B&N subbed me to a magazine I do not want-can't get rid of it!
              RoseBaby

              You can get rid of the magazine by going to your account online.  Go to "My Nook Library" in the account menu.  Under magazine subscriptions select Parenting.  If you have an active subscription there is an unsubscribe link.  If not there is a renew and a delete subscripion.

              • Re: B&N subbed me to a magazine I do not want-can't get rid of it!
                bklvr896

                SIGal67 wrote:

                I recently got a Nook Color. LOVE IT. However I am very angry with B&N. They took it upon themselves to subscribe me to Parenting-The Early Years magazine, and won't let me unsub. I have clicked on Cancel Subscription over and over and over and it does NOTHING. I just get taken back to my library and the damned magazine is still there. I am not a parent and never will be because I am unable to have children. Having this magazine I never ordered keep showing up on my Nook Color is a slap in the face. I want it GONE. Why on earth do they think they have the right to subscribe people to magazines like this? When I click on "View Order" I get a page with a fake invoice. There is no order number, and the rest of the fields are filled in with "NaN"  I emailed CS and they'd better get this garbage off my account! Fortunately I am not being charged for it.


                The NaN means not a number and represents something that can't be defined or displayed as a number.  It sounds like a programming glitch, not necessarily a overt attempt to subscribe you to a magazine you don't want.  I'd bet they'll take care of it once you get in contact with them.