11 Replies Latest reply on Nov 16, 2012 8:20 AM by thans56

    Shelves have disappeared

    2noelle

      I've spent about 2 days organizing my 500+ books onto shelves only to realize that they have all disappeared!  Has this happened to anyone and is there a fix?  I have a Nook HD+

        • Re: Shelves have disappeared
          BFCoughlin

          Yes--I have had this experience.  I had initially only created one for Fiction, but a day or two later when I got a new book, I found that Fiction had disappeared.  There is another thread about it.  It was suggested that it happens when one re-boots.  However, I don't remember that I'd re-booted after I set up the shelf.

          • Re: Shelves have disappeared
            Nookycooky
            You are not alone...I did the same thing. I can't figure out what to do to find the shelves. I know they are IN there somewhere? How to access them...Helllllp! Yes, it is HD+ like yours.It's Awesome and I love it! Patty
            • Re: Shelves have disappeared
              Logician

              It does the same thing on the HD. After three attempts that all ended up with the shelves disappearing, I've given up until B&N fixes it. It's very annoying not having them, but it's more annoying having all that work being for naught.

                • Re: Shelves have disappeared
                  patgolfneb

                  Logician wrote:

                  It does the same thing on the HD. After three attempts that all ended up with the shelves disappearing, I've given up until B&N fixes it. It's very annoying not having them, but it's more annoying having all that work being for naught.


                  This feature is working correctly for me. I wonder what the difference is ? I do not have an sd card yet?

                    • Re: Shelves have disappeared
                      laurieb52

                      I just want to reiterate there is a significant lag when accessing your shelves. I sometimes have to wait almost 40 seconds for the shelves to show up, and when you first tap on shelves, the HD shows (0); try waiting longer....

                       

                      I also don't have an SD card installed.

                  • Re: Shelves have disappeared

                    Happened to me once too - then added some shelves a second time and they  stuck, at least for the last week.

                    • Re: Shelves have disappeared
                      Pulitzer_Fan

                      Mine also disappeared. I have 2 profiles set-up. When I set-up the profiles in my Public Profile (Child), the ones in my Owner profile disappeared.

                        • Re: Shelves have disappeared
                          MyOwnLittleWorld

                          Mine also disappeared but only after I downloaded some public domain books within Calibri.  I realize the software developers are working as hard as possible to get so many features and functions working correctly so I'm being patient.  I feel they need to know what could have gone wrong and when though so they can duplicate the problem.  Still, hope it's fixed very soon.  However, love my Nook HD+!!!!

                        • Re: Shelves have disappeared
                          thans56

                          I have NHD with software version 2.02 and only the one (original) profile set up.  Have tested it by setting up both a shelf and using the scrapbook option.  Turn unit off after setting these up and then back on.  I didn't loose my shelves or anything.  It all stayed just like I set it up.

                           

                          Wondering if maybe various profiles might be the culprit?