2 Replies Latest reply on Apr 13, 2011 5:49 PM by deemure

    Waking up a sleeping NC problem

      sorry for the double post - I realized too late that I should have posted this here...

       

      when my NC goes to "sleep" I can press the power button on the side or the "n" button on the bottom and it comes right back on.......unless.....I don't do either one thing right away.  If I wait a few minutes, using either button does nothing.  I have to try holding down the power button several times before it will react and finally give me the "wake up screen".   Do you all think there is something defective with the power button?  Should I return for replacement?  thanks in advance - this is very frustrating

        • Re: Waking up a sleeping NC problem

          I think it's working as designed,

          and that design could be better.

          • Re: Waking up a sleeping NC problem

             


            Barbara829 wrote:

            sorry for the double post - I realized too late that I should have posted this here...

             

            when my NC goes to "sleep" I can press the power button on the side or the "n" button on the bottom and it comes right back on.......unless.....I don't do either one thing right away.  If I wait a few minutes, using either button does nothing.  I have to try holding down the power button several times before it will react and finally give me the "wake up screen".   Do you all think there is something defective with the power button?  Should I return for replacement?  thanks in advance - this is very frustrating


             

            Mine doesn't do that.  If it goes to sleep and the screen turns black, you should just have to press the n or touch the power button and then drag the green circled n across the screen to wake it up.  You should not have to keep holding the power button down.  You only have to do that if you powered it completely off. 

             

            I would try taking it into a BN store if you can and have them look at it.  It is not right from what you have described.