50 Replies Latest reply on Jul 14, 2013 8:30 AM by kamas716

    Any Idea What Will Happen To Content We Already Own?

    gritsgal

      As I stated more than 2 weeks ago, and as now appears more likely, there is a better than 50% chance that BN will not be around by the end of 2014. You can whistle past the graveyard all you want, that doesn't change the facts.  I am curious what the "experts" on this board think will happen to purchased and downloaded content?  Will books I paid for still be mine to read? http://money.msn.com/top-stocks/post--time-to-close-the-book-on-barnes-and-noble

        • Re: Any Idea What Will Happen To Content We Already Own?
          keriflur

          gritsgal wrote:

          As I stated more than 2 weeks ago, and as now appears more likely, there is a better than 50% chance that BN will not be around by the end of 2014.


          And as was pointed out to you at the time, 2 weeks ago, your statistics are based on nothing but your own opinion, based on half understood articles from second- and third-party sources.

           

          When you state opinion as statistical fact, it calls into question everything else you have to say.

           

          Whether B&N is around next year or next week is irrelevant to whether your books will still be yours to read.  Whether you're backing up your books is.  So back up your books and quit doomsaying.

            • Re: Any Idea What Will Happen To Content We Already Own?
              gritsgal
              You MUST be a shareholder. Just keep whistling.
                • Re: Any Idea What Will Happen To Content We Already Own?
                  BruceMcF

                  So B&N is setting up the Nook and the bricks and mortar divisions to be separated ... and bear in mind that the bricks and mortar retail division makes money ...

                   

                  ... as a prelude to shutting down?

                   

                  Out in the real world, that is more commonly a prelude to selling off or spinning off one of the two divisions.

                    • Re: Any Idea What Will Happen To Content We Already Own?
                      Mercury_Glitch

                      We actually don't know, the MS buyout is, currently, rumor.  Unless they announced something today which is possible as they are also restructuring. 

                       

                      What we know

                       

                      1) B&N has ditched the LCD color Nook tablets, they currently plan to partner with another company to produce them.  We don't really know the details on this though.

                       

                      2) B&N still plans to develop the eink Nooks.

                       

                      3) The sky, contrast to some peoples opinions, is not falling.

                        • Re: Any Idea What Will Happen To Content We Already Own?
                          BruceMcF

                          Mercury_Glitch wrote:

                          We actually don't know, the MS buyout is, currently, rumor.  Unless they announced something today which is possible as they are also restructuring. 

                           

                          What we know

                           

                          1) B&N has ditched the LCD color Nook tablets, they currently plan to partner with another company to produce them.  We don't really know the details on this though.

                           

                          2) B&N still plans to develop the eink Nooks.

                           

                          3) The sky, contrast to some peoples opinions, is not falling.


                          We also know that the CEO has stepped down, and that was announced on a Monday evening, so that B&N wanted the markets to react to the news, given that they could have announced it on Wednesday evening 3 July and would have had a "Friday news dump" on steroids. And we know that the restructure of the two divisions into two distinct entities is going ahead ~ the news regarding that last year as studying the option, the recent news is that they are going to go ahead and do it.

                           

                          As you say, we don't know what they are going to do with the Nook side when they split the company up, but given the assurances they have made since then about continued Nook support in stores, they seem to have come up with some arrangement during the period of studying splitting the company in two.

                           

                  • Re: Any Idea What Will Happen To Content We Already Own?
                    Byteguy

                    Do you expect that they'll send people to erase the books off your nook?  Amazon got hammered when they auto-deleted "1984" from people's Kindles a few years back.

                     

                    Of course the books you paid for will still be yours to read.  The books I bought from Borders are still mine to read.

                     

                    Just make sure you download copies using Nook for PC or Nook for Mac so you can sideload them anytime you want.  And, of course, make backups of those backups because your COMPUTER is also in danger of not being around by the end of 2014.

                      • Re: Any Idea What Will Happen To Content We Already Own?
                        gritsgal
                        "Amazon got hammered when they auto-deleted "1984" from people's Kindles a few years back."

                        Amazon was and is a going concern. If BN goes under and your content is auto deleted, who exactly do you complain to?

                        "Just make sure you download copies using Nook for PC..."

                        This would seem to indicate your belief that BN could go under and erase your content.
                          • Re: Any Idea What Will Happen To Content We Already Own?
                            Mercury_Glitch

                            gritsgal wrote:
                            "Amazon got hammered when they auto-deleted "1984" from people's Kindles a few years back."

                            Amazon was and is a going concern. If BN goes under and your content is auto deleted, who exactly do you complain to?

                            "Just make sure you download copies using Nook for PC..."

                            This would seem to indicate your belief that BN could go under and erase your content.

                             

                            No, it would indicate that having back ups of digital content is a wise move.  Right now with the exception of the N1E, you can't access the purchased ebooks on a stock Nook.  Meaning if B&N goes under you're stuck with your Nook unless you've made those back ups. 

                             

                            If you've made them, you can access them as was told to you the last time you raised this issue, and as was explained in my post above. 

                              • Re: Any Idea What Will Happen To Content We Already Own?
                                gritsgal

                                DRM, NST, NSTG, ADE, Moon Reader+ N1E. WTF? I have no idea what you are even talking about let alone how to do it. I'm sure there are lots of fixes for the Nook, Kindle, Nexus, whatever. Like 90% of the people who own a Nook I'm not interested. I want to go to the BN Nook store, pick out a book, click a button, and start reading 5 minutes or less later. These are not high tech devices and have never been marketed as such.

                                 

                                Here is the sad truth, (which you won't believe), if the content provider stops providing content the average person will curse the provider, toss out the device, and buy something that works. I don't expect my 80 year old mother that I bought a Nook HD+ for her birthday to figure out how to use all letters or even care. She just wants to know that if she goes to Netflix she'll be able to watch old episodes of Matlock. She wouldn't even know how to back up her books.

                                  • Re: Any Idea What Will Happen To Content We Already Own?

                                    DRM = Copy Protection.

                                     

                                    It is an additional wrapper placed around the eBook that locks it to the person who purchased.

                                     

                                    You buy content for your NOOK, and this content is directly linked to your account.

                                     

                                    The content is just a file downloaded from B&N, which can be copied to your computer, usb stick, emailed to someone etc, but to ensure that these eBooks don't end up being shared on the internet, the DRM wrapper on them will only make the content accessible on NOOKs (or NOOK apps) that are connected to the account used to purchase.

                                     

                                    This is also the reason why iTunes-purchased movies will not play on a non-Apple iPod/iPhone/iPad.

                                     

                                      • B&N DRM
                                        Doug_Pardee

                                        dvdcatalyst wrote:

                                         

                                        the DRM wrapper on them will only make the content accessible on NOOKs (or NOOK apps) that are connected to the account used to purchase.

                                        This is not correct. B&N uses a different form of DRM from everyone else — Nate Hoffelder at The Digital Reader loves to call it "B&N's mutant DRM" — which is not tied to the account or to the device. From the user's perspective, it's a simple password-protection. The password consists of the name and default credit card number at the time that the e-book was downloaded.

                                         

                                        As long as you know the password, you can read your e-book on any software that supports B&N's DRM.

                                         

                                        The only difference it makes whether B&N's servers are still running is if you want to re-download the e-book in order to have it protected using a different name and/or credit card number.

                                         

                                      • Re: Any Idea What Will Happen To Content We Already Own?
                                        Mercury_Glitch

                                        gritsgal wrote:

                                        DRM, NST, NSTG, ADE, Moon Reader+ N1E. WTF? I have no idea what you are even talking about let alone how to do it. I'm sure there are lots of fixes for the Nook, Kindle, Nexus, whatever. Like 90% of the people who own a Nook I'm not interested. I want to go to the BN Nook store, pick out a book, click a button, and start reading 5 minutes or less later. These are not high tech devices and have never been marketed as such.

                                         

                                        Here is the sad truth, (which you won't believe), if the content provider stops providing content the average person will curse the provider, toss out the device, and buy something that works. I don't expect my 80 year old mother that I bought a Nook HD+ for her birthday to figure out how to use all letters or even care. She just wants to know that if she goes to Netflix she'll be able to watch old episodes of Matlock. She wouldn't even know how to back up her books.


                                         

                                        DRM - Digital Rights Management - it's what prevents you from taking a downloaded via PC/Mac ebook from B&N and just loading it on to every thing without providing a code (in this case your name + cc) to unlock it.  It's to provide the publishers with a sense of security that they'll be able to get money from the sale of a digital file.

                                         

                                        NST/NSTG - Nook Simple Touch, Nook Simple Touch with Glowlight.  The current (summer 2013) eink Nooks. 

                                         

                                        ADE - Adobe Digital Editions - (in the sense talked about in this thread) the social DRM scheme that B&N uses on their ebooks which allows for you to load an ebook on different Nook enter your name and CC and unlock that book for that Nook.  It's also what allows your Nook to just read your B&N purchased ebooks. 

                                         

                                        Further information on ADE it's also a program for both Mac and PC that enables the loading of files encrypted with said DRM scheme on to other devices that support it.  This would enable the device to read the file without needing you to enter anything.

                                         

                                        Moon Reader+ is an ereader app available through the Google Play Store for devices running an android OS.  Like wise to aldiko. 

                                         

                                        N1E - Nook First Edition - the first Nook released which offered a WiFi and WiFi with 3G models.  These were eink devices with a color LCD screen at the bottom of the device that provided controls.  It was not a touch eink screen. 

                                         

                                         

                                        The people who toss their ereader if B&N goes under are not the people we're talking to in this thread.  You asked what would happen to the digital content you had purchased through B&N should B&N go under.  Your question was answered.  To further clarify:

                                         

                                        If you back it up, you will have access to it.  There are tools to remove the DRM should you, for some reason, need to do so.  However for ebooks you should not need to do so.

                                         

                                        If you throw away your Nook without having made back ups, well if you throw away a book you've thrown away the book.  That's your choice, and the consequences of your choice are on you, not on B&N.

                                         

                                        In all likelyhood should B&N go under there will be some grace period where you will be afforded the ability to download your purchases.  This was the case with two large ebook distributors when they changed hands (Kobo being one, I forget at the moment the name of the other but they were picked up by B&N and though there were hiccups users libraries were eventually transfered over). 

                                         

                                         

                                        • Re: Any Idea What Will Happen To Content We Already Own?
                                          NookGardener

                                          gritsgal wrote:

                                          {snip}

                                           

                                          Here is the sad truth, (which you won't believe), if the content provider stops providing content the average person will curse the provider, toss out the device, and buy something that works. I don't expect my 80 year old mother that I bought a Nook HD+ for her birthday to figure out how to use all letters or even care. She just wants to know that if she goes to Netflix she'll be able to watch old episodes of Matlock. She wouldn't even know how to back up her books.


                                          If the content provider stops providing content, that's true. But right now, B&N still DOES provide content, the devices still work, and even if they were to stop selling books tomorrow, you would still be able to read whats on your device. (Unless of course you have a hardware hickup, which has been covered already.)

                                           

                                          BTW, you dont "own" any of the content. You've purchased a license to "use" the content. This is true of ALL the vendors ( Amazon, Apple, Google

                                            • Re: Any Idea What Will Happen To Content We Already Own?
                                              gritsgal
                                              "BTW, you dont "own" any of the content. You've purchased a license to "use" the content. This is true of ALL the vendors ( Amazon, Apple, Google"

                                              If this is true I am dismayed. One of the reasons I purchased a Nook originally was that I was assured, repeatedly, that unlike the Amazon ereader, once I purchased a Nook book from BN I owned it. Just like I would with a "real" copy. If that is not the case I am disappointed. When I purchased the NookHD+ for myself, my wife, and my daughter and later my mother and father in law I was assured that movies, tv shows, etc. that they purchased and downloaded were theirs forever in BN cloud. They owned it just like they would if they purchased a DVD.
                                                • Re: Any Idea What Will Happen To Content We Already Own?
                                                  bklvr896

                                                  gritsgal wrote:
                                                  "BTW, you dont "own" any of the content. You've purchased a license to "use" the content. This is true of ALL the vendors ( Amazon, Apple, Google"

                                                  If this is true I am dismayed. One of the reasons I purchased a Nook originally was that I was assured, repeatedly, that unlike the Amazon ereader, once I purchased a Nook book from BN I owned it. Just like I would with a "real" copy. If that is not the case I am disappointed. When I purchased the NookHD+ for myself, my wife, and my daughter and later my mother and father in law I was assured that movies, tv shows, etc. that they purchased and downloaded were theirs forever in BN cloud. They owned it just like they would if they purchased a DVD.

                                                  Remember that neither BN or Amazon own the books, the are just the retailer.  It's the publisher's that set the restrictions and it doesn't matter where you buy the ebook, you are only buying a license. 

                                                    • Re: Any Idea What Will Happen To Content We Already Own?
                                                      Alex Garcia
                                                      This message has been moved for Violation of Community Guidelines.
                                                      • Re: Any Idea What Will Happen To Content We Already Own?
                                                        gritsgal

                                                        "Remember that neither BN or Amazon own the books, the are just the retailer.  It's the publisher's that set the restrictions and it doesn't matter where you buy the ebook, you are only buying a license."

                                                         

                                                        This may or may not be true of digital content, I don't know. I do know it is not true of physical content. A retail store is not purchasing a license, they are actually purchasing physical inventory and they may have a contractual obligation to how and under what circumstances it may be sold, but it is not a license.

                                                          • Re: Any Idea What Will Happen To Content We Already Own?

                                                            gritsgal wrote:

                                                            "Remember that neither BN or Amazon own the books, the are just the retailer.  It's the publisher's that set the restrictions and it doesn't matter where you buy the ebook, you are only buying a license."

                                                             

                                                            This may or may not be true of digital content, I don't know. I do know it is not true of physical content. A retail store is not purchasing a license, they are actually purchasing physical inventory and they may have a contractual obligation to how and under what circumstances it may be sold, but it is not a license.


                                                            The discussion seems to be getting a little confused here by introducing "DRM" and "license" interchangeably. 

                                                             

                                                            We had an intense discussion about the topic of copyright law and copyright infringement on a different thread on a different forum.  Apparently, nobody has connected this to copyright law.

                                                             

                                                            When you purchase a DTB or magazine, you might own the paper and ink, but you do not own the content.  You may read it, save it, give it away, etc.  But you may not make copies of it that are not in accordance with copyright law (fair use), or unless you receive permission from the holder of the copyright.  In this respect, digital media is no different from other forms of media (paper, ink).  In the case of e-books, the paper and ink are not present, but the content is. 

                                                             

                                                            DRM is a method used for attempting to enforce copyright law.  A license is a permission (usually limited) to use copyrighted materials.  As such, it is a form of contract that can be enforced in a court of law. 

                                                             

                                                            It isn't clear that there is any substantive difference in the application of copyright law between paper and ink media, and electronic media. 

                                                        • Re: Any Idea What Will Happen To Content We Already Own?
                                                          keriflur

                                                          gritsgal wrote:
                                                          When I purchased the NookHD+ for myself, my wife, and my daughter and later my mother and father in law I was assured that movies, tv shows, etc. that they purchased and downloaded were theirs forever in BN cloud. They owned it just like they would if they purchased a DVD.

                                                          When have you ever kept a DVD in the cloud?  By "keeping it in the cloud" you are by definition depending on someone else to be responsible for your stuff, and it is in no way as secure or easy to access at all times the way something kept in your home is.

                                                           

                                                          B&N assured you that they would never take away your copy, the way Amazon did to the customers that had 1984, and within their control, that's true.  But that doesn't change the licensing of the content, the laws around what you're allowed to do with it (the DMCA), and that fact that there are limits on ALL coyrighted material and what you can do with it.

                                                            • Re: Any Idea What Will Happen To Content We Already Own?
                                                              gritsgal

                                                              "When have you ever kept a DVD in the cloud?"

                                                               

                                                              I'm not sure what the point is here. I think you are overthinking my point. I never wrote anything about keeping a DVD in the cloud. However, I believe that most people assumne that when they purchase a movie from BN, and then download it to a microsd card, they are free to watch it however and whenever they want.

                                                               

                                                              "But that doesn't change the licensing of the content, the laws around what you're allowed to do with it (the DMCA), and that fact that there are limits on ALL coyrighted material and what you can do with it."

                                                               

                                                              Again I believe you are overthinking the point and allowing yourself to get bogged down in legal minutae. I never suggested that you "owned" a movie in the sense that the Studio has given up legal rights to that property. I think most people understand that purchasing "42" from BN doesn't give them the right to make and sell bootleg copies or rent out a theater and charge for a screening. And if you think I am implying that BN told me that by purchasing content I could do what ever I wanted to with it, you have misinterpreted my words.

                                                               

                                                              However, I have been told a number of times by employees of BN that books, magazines, movies, etc. that I PURCHASE from BN are mine to own and read, watch, or whatever how often and whenever I want, ( and to reiterate keriflur, this is all with the legal limits of current law, yes I get that). This was a key selling point at the BN store where I purchased my Nook HD+ in December. A number of people here dispute that. You may be right. I hope not. Only time will tell.  

                                                                • Re: Any Idea What Will Happen To Content We Already Own?
                                                                  keriflur

                                                                  gritsgal wrote:
                                                                  You may be right. I hope not. Only time will tell.  

                                                                  Time isn't a factor. You know how to use the internet - look up the information, look up the licenses and the DMCA, get your facts.  It is what it is.

                                                                   

                                                                  You're the one who keeps coming here shouting about the sky falling, how you're sure B&N is going under, and yet you haven't even learned enough about what it is you're purchasing to be able to understand it.  So, maybe the better plan than freaking out about the possibility of the store closing is to educate yourself about what you actually own or don't own.

                                                                   

                                                                  You seem to only want to believe what you want to believe, rather that what actually is.  That's fine, but then you can't blame anyone else, even B&N, if it all goes pear-shaped and you aren't prepared.

                                                                    • Re: Any Idea What Will Happen To Content We Already Own?
                                                                      Alex Garcia
                                                                      This message has been moved for Violation of Community Guidelines.
                                                                        • Re: Any Idea What Will Happen To Content We Already Own?
                                                                          Mercury_Glitch

                                                                          gritsgal wrote:
                                                                          gritsgal wrote:
                                                                          You may be right. I hope not. Only time will tell.  
                                                                          Keriflur wrote:
                                                                          "Time isn't a factor. You know how to use the internet - look up the information, look up the licenses and the DMCA, get your facts.  It is what it is."
                                                                          Only time will tell is an idiom, um sort of like "It is what it is." It means the final otcome of an event cannot be fully known until time has passed. It suggests the possibilty of different outcomes, while "it is what it is" implies a predetermined outcome and a helplessness to change the outcome.
                                                                          http://www.urbandictionary.com/define.php?term=It+is+what+it+Is
                                                                          And I'm not clear what looking up licenses has to do with anything.

                                                                           

                                                                          As you were talking about the rights imparted by making a purchase of an ebook or digital movie from B&N your choice in words is wrong.  Time will not tell, because it's already told. 

                                                                           

                                                                          Your rights are to read the content on the devices supported by the content provided.  In this case the content provider is B&N and the devices are the various Nooks, and any device capable of running a Nook app (android, iOS, PC, Mac). 

                                                                           

                                                                          This is not a new system of ownership.  It's been applied to many other things, both digital and physical for more than a decade.  A good example is CDs, when MP3s were first emerging many CDs were being released with new DRM systems which prevented from making MP3s of the CD.  It was argued that purchasing the CD gave you the right to listen to the music on the CD but not make back ups.

                                                                           

                                                                          This system of ownership is in place regardless of the success or failure of the company you purchased the content from, or in more clear English it's in place for the ebooks and movies you purchased from B&N regardless of if B&N succeeds or fails. 

                                                                           

                                                                          If you meant to apply the idiom to the context of B&Ns success or failure, you should have used it in a different section of your post rather than as the closing statement of a paragraph dealing with the rights of ownership of digital content. 

                                                                          • Re: Any Idea What Will Happen To Content We Already Own?
                                                                            Alex Garcia
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                                                                              • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                laurieb52
                                                                                Gritsgirl stated:  "I think any rational person would understand that the content has to be played or read or watched on a compatible device. I don't have any expectation of being able to play a non Blu-Ray DVD on a Blu-Ray player or a ps3 game on my Xbox."
                                                                                 
                                                                                Hmm....I fully expect to be able to play a non Blu-Ray DVD on a Blu-Ray player, and DO!. Just as I fully expect to read a B&N ebook, a Sony ebook and a Philidelphia Free library ebook on my nooks (all DRM protected ebooks) and DO!
                                                                                 
                                                                                Likewise, B&N purchased digital movies are also linked to your online UV account, so you can watch them through any UV compatible player (Blu-Rays or HDTV's with internet access, Tablets or PC's via VUDU or Flixster, even should B&N no longer sell digital movies.
                                                                                  • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                    gritsgal

                                                                                    "I don't have any expectation of being able to play a non Blu-Ray DVD on a Blu-Ray player"

                                                                                     

                                                                                    Yep my mistake, I was writing this in between meetings and made an error. I meant a Blu Ray DVD cannot be played in a non Blu Ray player. Mea Culpa.

                                                                                     

                                                                                    You're taking part of my post out of context. As I stated: "I think any rational person would understand that the content has to be played or read or watched on a compatible device." Let me know when you get your ps3 games to play on your Xbox.

                                                                                     

                                                                                      • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                        Mercury_Glitch

                                                                                        With the additional information provided by Laurieb52 we now have addressed the issues raised in this thread.

                                                                                         

                                                                                        1) Will we still be able to read ebooks purchased from B&N should the company cease to operate in every way?

                                                                                         

                                                                                        Yes, make back ups of the ebooks you purchase using the provided programs for the two major OSs out there (sorry Linux users, you'll just have to use wine or something to run the Nook for PC app).  Then use Adobe Digital Editions to load them on to any of the devices out there that can read epub (you have a lot of options).

                                                                                         

                                                                                        Net loss to you:  Should your Nook/Nook app become unregistered you will need to replace it.  Which would likely enable you to purchase a better device given the expected lifetime of the Nook.

                                                                                         

                                                                                        2) Will we still be able to watch movies purchased through B&N?

                                                                                         

                                                                                        Yes, using anything that can access Ultraviolet accounts.  Which, again, are quite a few things out there today.

                                                                                         

                                                                                        Net loss to you: Same as the above.

                                                                                         

                                                                                        In conclusion: Should B&N go away the only thing you'd lose would be the apps you purchased.  That's a risk you run with every company.  It's one you face when changing smart phones, sometimes those apps just aren't compatible or available with the new one.

                                                                                         

                                                                                        You may also have a hard time reading newspapers and magazines.  The good news on this front is that many of these publications allow you to subscribe directly to them and then get a copy on the Nook.  Meaning you get access to a digital copy as well as the copy you download on your Nook. 

                                                                                    • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                      Alex Garcia
                                                                                      This message has been moved for Violation of Community Guidelines.
                                                                                        • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                          bobstro
                                                                                          Keri's now being accused of being a naive kid. I guess that's a step up from being accused of being me. Gritsgal, you might want to look into a bit more anecdotal evidence that will show that Keri's writes YA fiction.
                                                                                            • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                              gb18
                                                                                              Or just do a web search for "keriflur"
                                                                                              • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                                gritsgal

                                                                                                bobstro wrote:

                                                                                                "Gritsgal, you might want to look into a bit more anecdotal evidence that will show that Keri's writes YA fiction."

                                                                                                 

                                                                                                Yes Keri Schneider writes or is writing a YA novel, her blog isn't clear whether it is still a work in progress. As far as I can tell none of her written work has ever been published, or if it has it is not being sold on Amazon or BN 2 major outlets for published written novels. Perhaps if she spent less time posting on message boards and more time actually writing she would be published.

                                                                                                 

                                                                                                She is 37 yrs. old so I was wrong about her age. I had assumed from her writing that she was much younger. Her complete inability to follow my train of thought and her continued misinterpretation of my posts gave that impression. 

                                                                                                 

                                                                                                Anyway, after a fairly prolonged process I have been given the information I need so that can back up my content against loss. I do want to thank some of the contributers to this thread, in particular mercury_glitch.

                                                                                                  • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                                    bobstro

                                                                                                    As I wrote, "writes". You sure went about finding some basic information out the hard way. 

                                                                                                     

                                                                                                    And now my secret life as a designer of high tech device accessories has been revealed! Oh no! 

                                                                                                      • Responses to Content questions
                                                                                                        kamas716

                                                                                                        Gritsgal wrote: Because very often people refuse to accept the possibility of unpleasant outcomes. The downfall of Kodak and GM are perfect examples of this. 

                                                                                                         

                                                                                                        You want a comparable model to BN? Try Circuit City. Not the same, but close. Best Buy? Right in the mix.

                                                                                                         

                                                                                                        If you are trying to imply my '84 Sunbird quit working when GM pulled the plug on it's Pontiac line I've go news for you.  Same with all those tapes/CD's I purchased at Circuit City and Best Buy.  Just because a company or division of a company goes out of business doesn't mean the products they sold are necessarily defunct.  Unless B&N sends out an update that bricks every Nook device (if they did, I predict considerable litigation) your device will continue working.

                                                                                                         

                                                                                                        Gritsgal wrote:  "Will Nook owners still be able to get content if BN gets out of the digital world? Maybe, for a while through the Play Store, or library, or direct from some publishers. Eventually that will go away as well."

                                                                                                         


                                                                                                        Your current Nook reads .epub format.  The content you already have on it from B&N will continue to work.  The content you get from another vendor that utilizes Adobe ADEPT DRM, such as Google, Sony, Kobo, etc., will continue to work.  Any content in .epub format you get without DRM will work.  Unless the publishers decide to change format (possible, though unlikely in the foreseeable future as .epub is the worlds standard-and largest format) you will continue to be able to purchase content for your Nook device.

                                                                                                         

                                                                                                         

                                                                                                        Gritsgal wrote: "BTW, you dont "own" any of the content. You've purchased a license to "use" the content. This is true of ALL the vendors ( Amazon, Apple, Google"

                                                                                                        If this is true I am dismayed. One of the reasons I purchased a Nook originally was that I was assured, repeatedly, that unlike the Amazon ereader, once I purchased a Nook book from BN I owned it. Just like I would with a "real" copy. If that is not the case I am disappointed. When I purchased the NookHD+ for myself, my wife, and my daughter and later my mother and father in law I was assured that movies, tv shows, etc. that they purchased and downloaded were theirs forever in BN cloud. They owned it just like they would if they purchased a DVD."

                                                                                                         

                                                                                                        You were either misinformed or you misunderstood.  While the FAQ may say you'll always have access to it, the Terms And Conditions say otherwise.

                                                                                                         

                                                                                                        XII. DIGITAL CONTENT


                                                                                                        ...Barnes & Noble.com grants you a limited, nonexclusive, revocable license to access and make personal, non-commercial use of the Digital Content in accordance with these Terms of Use...

                                                                                                         

                                                                                                        ...Barnes & Noble.com reserves the right to modify or discontinue the offering of any Digital Content at any time. If a unit of Digital Content becomes unavailable prior to download but after purchase, your sole and exclusive remedy is the refund of the purchase price paid for such Digital Content. Some Digital Content may not remain available for re-download from your NOOK Library, if for example, the publisher of the Digital Content no longer retains the rights or other licenses, consents or permissions to that Digital Content. Digital Content already downloaded to your device[s] will not be affected...

                                                                                                         

                                                                                                        NO vendor can sell a product for which they don't have the rights to.  Once the rights expire (revert to the copyright holder) the ability to redownload content you have 'purchased' comes down to what was in the contract (and sometimes if not specified in the contract, the whims of the copyright holder).  This is true for ALL vendors.  So, back up your 'purchases'.

                                                                                                         

                                                                                                         

                                                                                  • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                    keriflur

                                                                                    gritsgal wrote:

                                                                                    Here is the sad truth, (which you won't believe), if the content provider stops providing content the average person will curse the provider, toss out the device, and buy something that works. I don't expect my 80 year old mother that I bought a Nook HD+ for her birthday to figure out how to use all letters or even care. She just wants to know that if she goes to Netflix she'll be able to watch old episodes of Matlock. She wouldn't even know how to back up her books.


                                                                                    And that's what she has you for, and that's why everyone here is telling you (and has told you) how to backup books.

                                                                                     

                                                                                    Why wouldn't we believe it?  We all have parents too.  I spent a day last summer installing Nook for PC on my mom's computer and showing her how to backup all her nook books.  It takes a few sentences to explain, but we spent the afternoon backing up her books, going over the nook and the different things she could do with it, putting some of my books on her nook, doing the whole process a second time with my dad's nook to make sure she got everything.  And if she hadn't understood, or wasn't interested, I could just get her account info and back them up to my computer at home, since being in the same state as the nook in question isn't even necessary.

                                                                                      • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                        bklvr896

                                                                                        keriflur wrote:

                                                                                        gritsgal wrote:

                                                                                        Here is the sad truth, (which you won't believe), if the content provider stops providing content the average person will curse the provider, toss out the device, and buy something that works. I don't expect my 80 year old mother that I bought a Nook HD+ for her birthday to figure out how to use all letters or even care. She just wants to know that if she goes to Netflix she'll be able to watch old episodes of Matlock. She wouldn't even know how to back up her books.


                                                                                        And that's what she has you for, and that's why everyone here is telling you (and has told you) how to backup books.

                                                                                         

                                                                                        Why wouldn't we believe it?  We all have parents too.  I spent a day last summer installing Nook for PC on my mom's computer and showing her how to backup all her nook books.  It takes a few sentences to explain, but we spent the afternoon backing up her books, going over the nook and the different things she could do with it, putting some of my books on her nook, doing the whole process a second time with my dad's nook to make sure she got everything.  And if she hadn't understood, or wasn't interested, I could just get her account info and back them up to my computer at home, since being in the same state as the nook in question isn't even necessary.


                                                                                        I have a separate UserID set up on my computer for my mom; I download her eBooks and do other types of backups such as bank statements, etc because it's easier for me.  And the separate UserId keeps her stuff separate from mine.

                                                                              • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                GDJ

                                                                                I also am curious about this.  And just because I have a book backed up on my PC does not mean I will be able to open it.  I do not  understand all the ins and outs of copyright coding, but it seems to me that a valid authentication process is necessary to make copyrighted material useable. 

                                                                                 

                                                                                And why the insults for the OP on this, anyone can clearly see that B&N is likely to fail in the near future, how our purchased material is likely to be handled is a valid concern.

                                                                                  • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                    Mercury_Glitch

                                                                                    GDJ wrote:

                                                                                    I also am curious about this.  And just because I have a book backed up on my PC does not mean I will be able to open it.  I do not  understand all the ins and outs of copyright coding, but it seems to me that a valid authentication process is necessary to make copyrighted material useable. 

                                                                                     

                                                                                    And why the insults for the OP on this, anyone can clearly see that B&N is likely to fail in the near future, how our purchased material is likely to be handled is a valid concern.


                                                                                     

                                                                                    The OP raised the same concern recently, and was told very nicely how to avoid the issues raised.

                                                                                     

                                                                                    Backing up your books means you'll be able to read them on any device which supports ADE, which is actually quite a lot of the ereaders out there.  You wont need to strip the DRM or convert the book to another format because nook books are epub. 

                                                                                     

                                                                                    Basically you load your B&N books on to your non-Nook ereader through Adobe Digital Editions, much like you would a library book to the NST/G.  ADE handles the encryption and informs your non-Nook ereader that you have the rights to read the ebook, the non-Nook ereader then accepts that and bam opens your ebook.

                                                                                     

                                                                                    As to the 'likely to fail in the near future' they've been saying that for years now.  The recent news should actually be a sign that B&N will likely be around longer than was previously thought.  They are cutting the LCD tablet which was a money loser for them.  There are rumors that Nook Media and B&N will part ways which, considering Nook Media has been a money loser and the retail stores are what has kept making money should be a good sign. 

                                                                                     

                                                                                    In short, the sky isn't falling. 

                                                                                    • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                      gritsgal

                                                                                      "And why the insults for the OP on this,"

                                                                                       

                                                                                      Because very often people refuse to accept the possibility of unpleasant outcomes. The downfall of Kodak and GM are perfect examples of this. 

                                                                                       

                                                                                      You want a comparable model to BN? Try Circuit City. Not the same, but close. Best Buy? Right in the mix.  And don't think that the Amazon's and Googles aren't aware that this could happen to them. Why do think they continually acquire new companies and buy patents? They don't want to be MySpace not responding quickly enough to Facebook.

                                                                                       

                                                                                      Once upon a time I worked for a small investment bank called Lehman Bros. Despite repeated warnings from those of us who are paid to be pessimists, we were assured right up until the day we closed our doors that everything was ok.

                                                                                       

                                                                                      Apple turned itself around by coming out with innovative, "sexy" products. Not better just more appealing. Personally I think the Nook HD+ is hands down a better product than the Kindle. I own 3 Nook HD+, a Nook color, Nook tablet, and Nook BW ereader. So what? Beta was better than VHS, but in the real marketplace better does not always translate to successful. If BN does not do something to turn itself into a company that is more innovative it will die, at least on the tech end. But they are abandoning the manufacturing of the Nook, so that won't happen.

                                                                                       

                                                                                      And if they don't find a partner who is willing to manufacture and market the Nook those of us who own them will find ourselves with a piece of technology that is more and more outdated. Will Nook owners still be able to get content if BN gets out of the digital world? Maybe, for a while through the Play Store, or library, or direct from some publishers. Eventually that will go away as well. 

                                                                                       

                                                                                      So just keep whistling. Maybe hoping it will be so will make it so.

                                                                                    • Backing up Nook books?????
                                                                                      Pie-Is-Tasty

                                                                                      Hi guys,

                                                                                       

                                                                                      I'm sorry I'm new to this, but how do you back up books bought from the Barnes And Noble nook store using Nook for PC?

                                                                                       

                                                                                      Please help, I don't want my books deleted when BN goes out of business!!!

                                                                                        • Re: Backing up Nook books?????
                                                                                          Ya_Ya

                                                                                          Pie-Is-Tasty wrote:

                                                                                          Hi guys,

                                                                                           

                                                                                          I'm sorry I'm new to this, but how do you back up books bought from the Barnes And Noble nook store using Nook for PC?

                                                                                           

                                                                                          Please help, I don't want my books deleted when BN goes out of business!!!


                                                                                          On the off-chance that you aren't trolling:

                                                                                           

                                                                                          http://www.barnesandnoble.com/u/nook-for-pc/379003591

                                                                                           

                                                                                          As you are currently using a PC, I think you can probably figure out how to download the installer, run it, sign in and download your books.  It works just like every other piece of PC software out there.

                                                                                           

                                                                                            • Re: Backing up Nook books?????
                                                                                              gritsgal

                                                                                              "As you are currently using a PC, I think you can probably figure out how to download the installer, run it, sign in and download your books.  It works just like every other piece of PC software out there."

                                                                                               

                                                                                              Ok I downloaded Nook for PC and my entire library is available. But when I click on the download tab I get the following message: "We are experiencing technical difficulties at this time." Since I am assuming the content is on the BN server/cloud whatever is there a manual work around.

                                                                                               

                                                                                              When I can backup I assume I can backup to a portable hard drive and then restore if needed to my PC? What sort of app or tool do I need to then export the book to the Nook?  Also has anyone tried backing up the content to a service like Carbonite?

                                                                                                • Re: Backing up Nook books?????
                                                                                                  keriflur

                                                                                                  gritsgal wrote:

                                                                                                  Ok I downloaded Nook for PC and my entire library is available. But when I click on the download tab I get the following message: "We are experiencing technical difficulties at this time." Since I am assuming the content is on the BN server/cloud whatever is there a manual work around.


                                                                                                  There is no manual workaround for extracting a file from the cloud.  You'll need to wait until the technical difficulties are resolved, or you can try Nook Study, or download each file individually from your nook library, if B&N isn't having technical difficulties with those at this time, or you can call CS to see if they can resolve your issue.

                                                                                                   


                                                                                                  gritsgal wrote:

                                                                                                  When I can backup I assume I can backup to a portable hard drive and then restore if needed to my PC? What sort of app or tool do I need to then export the book to the Nook?  Also has anyone tried backing up the content to a service like Carbonite?


                                                                                                  You can back up to whatever you want.  I don't use Carbonite, but I backup my ebook files with an external drive, and cloud backup services like Sugarsync, Cubby, and Dropbox.  They are just files, so you can store them however you choose to store files.

                                                                                                   

                                                                                                  To put books back on the nook, if you can no longer download them from the server, you would sideload them.  Folks have a lot of different ways to do this (google or forum search), but I find drag and drop into the Books folder on either an installed micro SD card or the internal storage works just fine.

                                                                                            • Re: Any Idea What Will Happen To Content We Already Own?

                                                                                              I was reading thru these postings when I heard a helicopter overhead. Looking out the window I saw a fleet of black helicopters with the Nook logo on them. Men in black ninja suits are rappeling down now. What's that loud banging on my front door?  OMG They're here and                  

                                                                                              • Re: Any Idea What Will Happen To Content We Already Own?
                                                                                                gb18

                                                                                                This thread has really been fun to watch, even more than some.