1 2 3 4 54 Replies Latest reply on Apr 21, 2013 2:33 PM by 5ivedom Go to original post
      • 30. Re: EMAIL ISSUES

        Prior to the latest version OS upgrade V1.2.0 nookC (w/WIFI only) Email configures and worked A-OK.

        Just recently I had to change my PW on a Yahoo account.

        When I went to update the nC Email Account it is constantly flagging an error message that my Yahoo account either has a bad user name or PW. It is not true as my Yahoo account works well on multiple PC's and even my Droid-X.

        There appears to be a bug-problem with the new V1.2.0 email configure tool that prohibits users to make changes.

        FYI, here is the kicker I have another Yahoo email account (Y1) setup in the nC... It works A-OK. When I went to see how Y1 was configured to duplicate via manual configure for the PW Y account... The nC when attempting to access my Y1 account via configure stated it too has a user name or PW problem blocking access. I backed out of configure... then checked Y1 using the normal nC email refresh and it still works fine.

        So using a lil logic there is a bug in the nC V1.2.0 email setup/configure sub-program.

        How do we get this to nC so they can fix (V1.2.1)? Or how do I go back to the last version so I can input my email info and then reinstall V1.2.0? Or is nC not that flexible in going back one version if you find the newest version to buggy/prohibitive?

        • 31. Re: EMAIL ISSUES

          Kuby wrote:

          Prior to the latest version OS upgrade V1.2.0 nookC (w/WIFI only) Email configures and worked A-OK.

          Just recently I had to change my PW on a Yahoo account.

          When I went to update the nC Email Account it is constantly flagging an error message that my Yahoo account either has a bad user name or PW. It is not true as my Yahoo account works well on multiple PC's and even my Droid-X.

          There appears to be a bug-problem with the new V1.2.0 email configure tool that prohibits users to make changes.

          FYI, here is the kicker I have another Yahoo email account (Y1) setup in the nC... It works A-OK. When I went to see how Y1 was configured to duplicate via manual configure for the PW Y account... The nC when attempting to access my Y1 account via configure stated it too has a user name or PW problem blocking access. I backed out of configure... then checked Y1 using the normal nC email refresh and it still works fine.

          So using a lil logic there is a bug in the nC V1.2.0 email setup/configure sub-program.

          How do we get this to nC so they can fix (V1.2.1)? Or how do I go back to the last version so I can input my email info and then reinstall V1.2.0? Or is nC not that flexible in going back one version if you find the newest version to buggy/prohibitive?


          Email didn't exist on the NC before the 1.2 update.

          • 32. Re: EMAIL ISSUES

            Need help setting up roadrunner email.  Hot mail works fine but I'd like to add my roadrunner email as well.  Not having any luck with that.

            • 33. Re: EMAIL ISSUES

              The outbound ports on devices is almost always different than the PC settings. Google android email settings for your email provider - ie. android email settings for roadrunner or go to your providers website and you will find the correct port settings. Outbound ports on portable devices are different because email providers need a way to verify mail sent thru them is valid.

               

              Sometimes you can't just make the setting changes and have it work, you have to delete the current account and start again.

              • 34. Re: EMAIL ISSUES

                Hi There:

                I too have the same problem, constantly. I was on a cruise recently, and my NC kept giving me the info"Unable to open connection with server" , when the bars at the bottom told full power, ie. 3 bars, and the ship had full bars, and the NC said it was connected to the ship. This has also happened here at home with the Nook sitting beside my computer, right where the connection comes in. I do hope someone will come up with an answer. I have phoned customer service many times and talked to many different people, and none of them could help at all.

                Good luck to both of us

                 Orlovs

                • 35. Re: EMAIL ISSUES

                  ORLOVS wrote:

                  Hi There:

                  I too have the same problem, constantly. I was on a cruise recently, and my NC kept giving me the info"Unable to open connection with server" , when the bars at the bottom told full power, ie. 3 bars, and the ship had full bars, and the NC said it was connected to the ship. This has also happened here at home with the Nook sitting beside my computer, right where the connection comes in. I do hope someone will come up with an answer. I have phoned customer service many times and talked to many different people, and none of them could help at all.

                  Good luck to both of us

                   Orlovs


                  One possibilty comes to mind since I've been through this at airport wifi situations as well. When you see a solid wifi signal but have no access to email, you may want to open your browser. At least for me at airports and maybe some hotels, etc., you first need to open a browser and will have to accept the wifi source's agreement (i.e., this is an open network--avoid sending or receiving sensitive data, passwords, etc.--we take no responsibility for your use of this network, etc.) before you can browse the web, check email, stream Pandora, etc. This doesn't apply if your issues also occur on your home network but is worth checking on public wifi sites, possibly including the cruise ship.

                  • 36. Re: EMAIL ISSUES

                    Thanks Craig.

                    On the ship they give you a code, and I used it . It worked for all the iPads, Netbooks etc. ,but didnt work on my Nook. Here at home it has no reason to want anything like that.

                    It does receive messages, albeit with a long , sometimes a day,  delay.

                    Another question I cant solve : Can one write emails on the NC and save them to send when it gets a good signal on it? I cant find anywhere to do this. "Draft" doesnt show when you are writing an email. It sure would prevent a lot of grief.  Of course this wont help much, unless my NC learns to "send". I keep wondering if there is something needing to be checked somewhere?

                     


                    CraigAZ wrote:

                    ORLOVS wrote:

                    Hi There:

                    I too have the same problem, constantly. I was on a cruise recently, and my NC kept giving me the info"Unable to open connection with server" , when the bars at the bottom told full power, ie. 3 bars, and the ship had full bars, and the NC said it was connected to the ship. This has also happened here at home with the Nook sitting beside my computer, right where the connection comes in. I do hope someone will come up with an answer. I have phoned customer service many times and talked to many different people, and none of them could help at all.

                    Good luck to both of us

                     Orlovs


                    One possibilty comes to mind since I've been through this at airport wifi situations as well. When you see a solid wifi signal but have no access to email, you may want to open your browser. At least for me at airports and maybe some hotels, etc., you first need to open a browser and will have to accept the wifi source's agreement (i.e., this is an open network--avoid sending or receiving sensitive data, passwords, etc.--we take no responsibility for your use of this network, etc.) before you can browse the web, check email, stream Pandora, etc. This doesn't apply if your issues also occur on your home network but is worth checking on public wifi sites, possibly including the cruise ship.




                     

                     

                    • 37. Re: EMAIL ISSUES

                      KibblesNbits.could you explain  how you set up rr  email on Nook color to me?paddy1

                      • 38. Re: EMAIL ISSUES

                        I have a RR email account and keep getting this error message, "Unable to open connection to server." Is this what you experienced and how can I fix it?

                        • 39. Re: EMAIL ISSUES

                          how do you delete the email account? I cannot set up my hotmail either.

                          • 40. EMAIL ISSUES - POP3 Retrieval

                            NC POP3 Email Account setup issues

                             

                            Running v1.4.2


                            I have discovered a bug in the email application that comes with the NC Tablet that will prevent the use of a POP3 setup in the following situation:

                             

                            • If your mail server requires the short username (and does not work with the full email address) you will not be able to retrieve email after the initial email account setup

                             

                            What happens:

                            • During the initial email account setup, the NC email client allows you to enter the username as the short name without the suffix when configuring the Incoming mail server settings
                            • After the setup is completed and saved, that short username gets changed to the full email address (this is the bug part 1)
                            • Going back into the Incoming Server setup, you are not allowed to modify the username (this is the bug part 2), so from that point on, you no longer can retrieve email

                            I use addr.com for my email accounts and they do not allow full email addresses when authenticating, so the NC Mail App is useless to me until the bug mentioned above is fixed.

                             

                            In the meantime, can anyone recommend a better email App for the NC?

                            • 41. Re: EMAIL ISSUES

                              I was having the same problem and traced it back to my software update to 1.4.2 and googles gmail updates. I participated in two chat conversations and were told to erease and reregister. I refused and instead deleted my gmail account from the nookcolr and than reinstalled it. WORKS GREAT!

                              • 42. Re: EMAIL ISSUES

                                Can you tell me how to do this? I used to be set up this way. Now it is just through RR but this is a huge pain because I have to go into webmail often and delete everything which takes forever. I want to switch back to routing RR through my gmail. Thanks!

                                • 43. Re: EMAIL ISSUES

                                  He, he, he, heh, heh........:smileyhappy: .    Yes, it's always that last software update that is at fault.  Kinda like, you see a black cat and next thing you know you trip over the curb..........darn those black cats.

                                  • 44. Re: EMAIL ISSUES
                                    What video?
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