1 Reply Latest reply on Jul 8, 2014 6:43 PM by RosieM85

    my NOOK color isnt working...

      okay, so about half an hour ago, it was working fine, then it shut off. i tried to turn it back on by pushing the on/lock button. it wouldnt respond. so, i plugged it in. it turned on with the read forever screen. then went to the n logo. then shut itself off again. it did that a few times, then came up with a clearing data screen.ten said it was installing a software update. then, it would turn off and back on again. then it did the clearing data and update again. now it wont respond to anything. please help me?

      (p.s. its been banged up a little, i dont think thats the problem though, cause it was working just fine. nothing happened to it. it just stopped working.)