2 Replies Latest reply on Jul 6, 2011 8:14 AM by MikeNC

    Books sent to my email on home computer but not on my nook???

    shannonp4

      Why did my purchases on my nook color send the books to my email on my home computer and not down load them to my nook.  I tried to log off from computer but did not work any suggestions?

        • Re: Books sent to my email on home computer but not on my nook???

          Welcome to the B&N forums. 

           

          I have never heard of B&N sending books to a person via e-mail.  Are you sure it wasn't just an e-mail confirming that a book had been "purchased?"

           

          As for why is it not on your Nook Color - did you manually refresh your library to cause it to force a resync with the B&N servers?  If not, this is done by having the wifi on, selecting "library", the "book" tab, then the circular arrow at the bottom-left.

          • Re: Books sent to my email on home computer but not on my nook???

            Are you sure those emails were not simply your receipts?  You should get an email receipt for every book you purchase (even if it was a free book).  If you pre-ordered, you will get an email confirming the order and another when it is availble for download.   To actually get the book, as mentioned, you need to sync your Nook's library, or download from the web site onto your computer and then sideload the book via a USB connection to your Nook.