4 Replies Latest reply on May 22, 2011 11:40 AM by JALWA2010

    How to Register/Deregister Nook without previous owner info?

      I would appreciate any help


      I Bought Nook color from Craig L, face to face transaction Owner told me, he reset and deregister nook only thing I need to do is get WIFI connection and register with BN account. I went home tired to register like 10 time came with error to call CS. I did everything complete reset & 3 finger salute like 6-7 time no luck. So I called CS they told me it is still registered under old owner name. I try to contact previous owner many time by phone and email NO ANSWER aggravating. Only thing I have is phone number and email nothing else.

       

                      Is there any way around it, or I am stuck with a brick

        • Re: How to Register/Deregister Nook without previous owner info?

          Is there any one who can help me I will really appreciate... Or I just made the bad deal...

            • Re: How to Register/Deregister Nook without previous owner info?
              roustabout

              I would ask this question in the "ask the community moderator" forum. 

               

              When I first bought my NC, I registered it to my spamtrap email address, because I didn't understand what-all the point of registering it was. 

               

              Later, I wished I'd registered it to my Google address, and when I tried an erase and deregister followed by a rereg to a different email address, I got the "call customer support" screen as well.

               

              I think what I could have done during that call is supply CS with my BN account info and have them actually delete the registration on their end. 

               

              I've never cared enough to do it, but if my interpretation is right, "erase and deregister" does not mean what it says on the tin. 

               

              If the original owner won't call BN and have the device deleted from his account, you could install an alternate rom and still have a nice little tablet.  You can install the Nook app and have access to your BN account. Alternate roms would include Phiremod and Cyanogen;  neither has the battery life of the stock OS, but both let you have the full Android marketplace. 

               

              You can also use BN firmware without re-registering it, by "skipping the out of box experience." Doing the skip OOBE lets you set things up and use the on-board apps without tying the device to an email. 

               

              If you google for that phrase you'll see instructions, I think on nookdevs. 

               

              This mode will let you use your own sideload content even within the BN library app.  It might even have a way for you to add your BN account to the shop as a secondary account, but there I don't know. 

              • Re: How to Register/Deregister Nook without previous owner info?

                 


                JALWA2010 wrote:

                Is there any one who can help me I will really appreciate... Or I just made the bad deal...


                Try holding down the Power / Home (n) and Plus (+) keys at the same time.  That is how I got mine to reset itself back to the "like new" state.  I was then able to start everything up like new.  It's worth a try.