26 Replies Latest reply on Mar 5, 2014 12:25 PM by MacMcK1957

    BUYERS BEWARE Nook Sucks!

      Whatever you do, do not purchase a Nook. I have had a Kindle and it had an unfortuanate accident with a lake so I decided to try out the Nook. I use mine for about an hour a day for the past year and the last 4 months the touch screen has been a night mare. I've cleaned it, charged it EVERYTHING. I can click on a book and it opens the "shop" feature. The touch turn page feature rarely works. It is just an awful piece of crap. When it first started doing this I called Nook and they sent me a replacement but I got mine back to working so I just sent the replacement back, now I wish I would have kept the darn thing. Horrible waste of money, I'm going back to KINDLE!

        • Re: BUYERS BEWARE Nook Sucks!
          PJLLB

          tabatha2012 wrote:

          Whatever you do, do not purchase a Nook. I have had a Kindle and it had an unfortuanate accident with a lake so I decided to try out the Nook. I use mine for about an hour a day for the past year and the last 4 months the touch screen has been a night mare. I've cleaned it, charged it EVERYTHING. I can click on a book and it opens the "shop" feature. The touch turn page feature rarely works. It is just an awful piece of crap. When it first started doing this I called Nook and they sent me a replacement but I got mine back to working so I just sent the replacement back, now I wish I would have kept the darn thing. Horrible waste of money, I'm going back to KINDLE!


          I'm sorry, but I'm not believing this post. You say that you have been using it "for an hour a day for the past year."   But the Nook Tablet has only been sold since mid-November 2011, and you're making your complaing on the Nook TABLET forum.  That being said, you say you received a replacement but didn't use it, and then you're now complaining that the one that B&N tried to replace is not working? 

            • Re: BUYERS BEWARE Nook Sucks!

              Well I got a nook for my birthday and loved it. I played with it during the night and then made absolute sure that I turned it off so my batteries wouldn't die, and when I woke up I wanted to use it, but it wouldn't turn on, so I figured it must be that it accidentally turned on at night. I charged it and it still wouldn't turn on.... Finally after pushing the button out of pure frustration it suddenly worked and said it was updating..... Well I took it back to Best Buy and got to trade it for a new one. After only having my new one for only 3 hours...Guess what..... It completely turned off while I was in the middle of using it. I thought I must have mistakenly pushed the power button, but it wouldn't turn on again. I even read all the directions to figure out why it was doing that. I am frustrated that the inventors would sell hundred dollar nooks to people and not even fix the cliches. I come from a struggling family and for my 16th b-day all the wanted to give me was a nook, so my aunt and uncle also pitched in to help pay for my nook. I've decided that I will ask for my money back and by a kindle with it instead. I have had a very bad first impressions to nook!

            • Re: BUYERS BEWARE Nook Sucks!

              Troll.

              • Re: BUYERS BEWARE Nook Sucks!

                tabatha2012 wrote:

                Whatever you do, do not purchase a Nook. I have had a Kindle and it had an unfortuanate accident with a lake so I decided to try out the Nook. I use mine for about an hour a day for the past year and the last 4 months the touch screen has been a night mare. I've cleaned it, charged it EVERYTHING. I can click on a book and it opens the "shop" feature. The touch turn page feature rarely works. It is just an awful piece of crap. When it first started doing this I called Nook and they sent me a replacement but I got mine back to working so I just sent the replacement back, now I wish I would have kept the darn thing. Horrible waste of money, I'm going back to KINDLE!


                So, you complained to B&N, they sent you a new one, and you sent it back without using it.  But you still think you have the right to trash them for their product?  It wouldn't have been a "horrible waste of money" for you if you had let them help you (as they tried to do by sending you a replacement).  I don't think you'll find a lot of support here with a post like this.  Save your allowence and go buy something else next time.

                • Re: BUYERS BEWARE Nook Sucks!
                  LectorGS

                  This is a typical case of a disgruntled troll.  Let's not pay him any more attention.

                   

                   

                  • Re: BUYERS BEWARE Nook Sucks!
                    Schwa

                    @tabatha 2012:   Jeff Bezos?  Is that you?

                    • Re: BUYERS BEWARE Nook Sucks!

                      tabatha2012 wrote:

                      Whatever you do, do not purchase a Nook. I have had a Kindle and it had an unfortuanate accident with a lake so I decided to try out the Nook. I use mine for about an hour a day for the past year and the last 4 months the touch screen has been a night mare. I've cleaned it, charged it EVERYTHING. I can click on a book and it opens the "shop" feature. The touch turn page feature rarely works. It is just an awful piece of crap. When it first started doing this I called Nook and they sent me a replacement but I got mine back to working so I just sent the replacement back, now I wish I would have kept the darn thing. Horrible waste of money, I'm going back to KINDLE!


                      User error!

                       

                      JT 

                      Don't call it a Tablet!

                        • Re: BUYERS BEWARE Nook Sucks!

                          I have had my Nook Color since Christmas 2010, and have have loved it ever since. The known problem with the USB plug aside, my only problem is that I am getting to have so many books on it that accessing my shelves has become a problem (the memory seemingly can't handle so many shelves). My NC has almost totally replaced hardcover/paperbacks in my reading inventory.

                           

                          I only turn on the WIFI when I am going to actually use it, turn the NC completely off when I am done reading each time, clean my screen before each reading session, am careful with the USB connection, and everything has been wonderful for almost 2 years now. I am probably, however, going to update to the new tablet when it comes out (mostly for the improved memory).

                           

                           

                        • Re: BUYERS BEWARE Nook Sucks!

                          Yeah, the nook sucks. So what else is new? The kindle sucks too. Nook and kindle are more DRM machines than modern e-readers.

                           

                          Both devices are sandboxes (toys) for peeking at DRM content in the separate walled gardens of the Amazon/B&N/Apple cartel. The nook at least supports the epub standard used by a handful of independent ebook stores, but the nook reader application and organization application are perpetually half-baked, each feature is rushed from the oven before it's finished in order to push out new (half-baked) features. The kindle has relatively polished software, but shopping through the self-published Amazon junk is a chore and who wants to see Amazon become "The World's Only eBookstore"?

                           

                          Neither device allows meaningful access to purchased DRM content which would allow third-parties to create reader software that could potentially and fundamentally transform the reading experience. For example, imagine an application that automatically diagrams a "social network" of the characters in a novel. The technology is here, but Amazon and B&N are more concerned with selling books than providing new reading experiences. In fact, a little digging though these boards will show that the nook reader application has many long-standing and annoying bugs indicating that B&N even has trouble replicating the traditional "deadwood book" experience ... with a high-tech electronic device that presumably has none of the limitations of a paper book!

                           

                          When I can buy an e-reader device that can be used to purchase ebooks from any store that can be read with a variety of "reader" software programs, then I will show you and e-reader that doesn't suck.

                           

                           

                            • Re: BUYERS BEWARE Nook Sucks!
                              nookSucksJA

                              Great post Dr CTF, I could not agree more.  It is also disheartening that the younger set do not even know that they are being abused by a closed system that meters their access.  I have not delved into the agreement, but I will bet eBooks are somehow licensed, not sold.  The enviroment is oppressive, but these kids are used to having their right trampled by huge enterprises and a government that looks the other way when it is not doing the same.

                              Other than the compact format, eReaders pale in comparison to actual paper books, which, once purchased are yours forever!

                                • Re: BUYERS BEWARE Nook Sucks!
                                  deesy58

                                  nookSucksJA wrote:

                                  Great post Dr CTF, I could not agree more.  It is also disheartening that the younger set do not even know that they are being abused by a closed system that meters their access.  I have not delved into the agreement, but I will bet eBooks are somehow licensed, not sold.  The enviroment is oppressive, but these kids are used to having their right trampled by huge enterprises and a government that looks the other way when it is not doing the same.

                                  Other than the compact format, eReaders pale in comparison to actual paper books, which, once purchased are yours forever!


                                  Umm ... "yours forever"?? 

                                   

                                  When was the last time you took a look at the copyright laws?

                                  • Adventures in Copyright Law and Ageism
                                    keriflur

                                    nookSucksJA wrote:

                                    Great post Dr CTF, I could not agree more.  It is also disheartening that the younger set do not even know that they are being abused by a closed system that meters their access.  I have not delved into the agreement, but I will bet eBooks are somehow licensed, not sold.  The enviroment is oppressive, but these kids are used to having their right trampled by huge enterprises and a government that looks the other way when it is not doing the same.

                                    Other than the compact format, eReaders pale in comparison to actual paper books, which, once purchased are yours forever!


                                    1) Way to be ageist.

                                     

                                    2) What makes you think the "younger set" doesn't know? Have you considered the possibility that they do know and just don't care?

                                     

                                    3) If you're that concerned, you should "delve into the agreement," and you should read up on copyright law so you understand what's in the license and why.  You may be surprised to learn that even if you buy a paper book, your rights about what you can do with that book are limited (paper books come with a license too).

                                • Re: BUYERS BEWARE Nook Sucks!
                                  patgolfneb

                                  The thread title is enough to clue you in. Those who have legitimate concerns, criticism, or want help don't start off with a generic slam as the title.

                                  • Re: BUYERS BEWARE Nook Sucks!

                                    while i wont say the nook tablet sucks if i were to have to purchase another tablet today i would not choose it. The google nexus has everything the nook does +bluetooth +camera and its fully open tablet.. download the nook app and youll never know the difference when it comes to reading. I really dont understand why the nooks did not come with bluetooth enabled? the color had to have its turned on by rooting and custom mods.. im unsure of the tablet has it or not.. and to be honest if i had taken 5 seconds to read on if it had bluetooth i would have gone for a pure android tablet

                                      • Re: BUYERS BEWARE Nook Sucks!

                                        Ordered QuickOffice Pro on my new NOOK  tablet. It was not visible on the NOOK apps after the download. Quickofffice states in their web ad :
                                         Your NOOK Color and NOOK Tablet can do more than you think. With Quickoffice Pro, you get a powerful office suite that lets you open and edit Microsoft® Office documents, spreadsheets, and presentations, as well as, annotate PDF files online and offline. PLUS, our included file manager works seamlessly with your email attachments, locally saved files, and cloud storage accounts so you can work anytime and anywhere." When I asked why I could not access it on my NOOK tablet - Barnes and Noble tech support representative said " That will not work on the NOOK Tablet and deleted it from the account and refunded the money. Either this is a seriously misrepresented product or a seriously uninformed Tech Support Staff by Barnes and Noble regarding Quickoffice Pro support.  Dear QuickOffice folks - You are losing sales due to Barnes and Noble's people.

                                      • Re: BUYERS BEWARE Nook Sucks!

                                        I 100% believe this post, I wish barnes and noble would have accepted a return or store credit for the nook.  Instead I spend every day doing tech support to fix that days problem which usually reoccurs soon.  I got it as a gift and was just over the 14 days window.  No longer a barnes and noble customer.

                                          • Re: BUYERS BEWARE Nook Sucks!
                                            kamas716

                                            barnesandnoble37 wrote:

                                            I 100% believe this post, I wish barnes and noble would have accepted a return or store credit for the nook.  Instead I spend every day doing tech support to fix that days problem which usually reoccurs soon.  I got it as a gift and was just over the 14 days window.  No longer a barnes and noble customer.


                                            Customer Service should be willing to exchange it for another one, straight up, if you are continually having problems.

                                            • Re: BUYERS BEWARE Nook Sucks!

                                              You just need to try another store or another customer service person. If you are seeing reoccuring problems, then within a year or so they usually offer a return.

                                               

                                              I've heard lots of reports of people getting a new Nook.

                                            • Re: BUYERS BEWARE Nook Sucks!
                                              Well I understand, I have had 3 nooks replaced within the last year and now have been given the hd+ be uase of the issues. The hd+ is just as bad besides not playing any viedos and having to hard boot it everyother time I use it. I have not been happy at all with the nook at all. By the way customer support online was not helpfull at all evertime I spoke with them they did not have solutions except to do things that's cannot be done. Nook is a no go.