1 2 Next Last 26 Replies Latest reply on Mar 5, 2014 12:25 PM by MacMcK1957 Go to original post
      • 15. Re: BUYERS BEWARE Nook Sucks!

        I 100% believe this post, I wish barnes and noble would have accepted a return or store credit for the nook.  Instead I spend every day doing tech support to fix that days problem which usually reoccurs soon.  I got it as a gift and was just over the 14 days window.  No longer a barnes and noble customer.

        • 16. Re: BUYERS BEWARE Nook Sucks!
          kamas716

          barnesandnoble37 wrote:

          I 100% believe this post, I wish barnes and noble would have accepted a return or store credit for the nook.  Instead I spend every day doing tech support to fix that days problem which usually reoccurs soon.  I got it as a gift and was just over the 14 days window.  No longer a barnes and noble customer.


          Customer Service should be willing to exchange it for another one, straight up, if you are continually having problems.

          • 17. Re: BUYERS BEWARE Nook Sucks!

            You just need to try another store or another customer service person. If you are seeing reoccuring problems, then within a year or so they usually offer a return.

             

            I've heard lots of reports of people getting a new Nook.

            • 18. Re: BUYERS BEWARE Nook Sucks!
              Well I understand, I have had 3 nooks replaced within the last year and now have been given the hd+ be uase of the issues. The hd+ is just as bad besides not playing any viedos and having to hard boot it everyother time I use it. I have not been happy at all with the nook at all. By the way customer support online was not helpfull at all evertime I spoke with them they did not have solutions except to do things that's cannot be done. Nook is a no go.
              • 19. Re: BUYERS BEWARE Nook Sucks!

                Ordered QuickOffice Pro on my new NOOK  tablet. It was not visible on the NOOK apps after the download. Quickofffice states in their web ad :
                 Your NOOK Color and NOOK Tablet can do more than you think. With Quickoffice Pro, you get a powerful office suite that lets you open and edit Microsoft® Office documents, spreadsheets, and presentations, as well as, annotate PDF files online and offline. PLUS, our included file manager works seamlessly with your email attachments, locally saved files, and cloud storage accounts so you can work anytime and anywhere." When I asked why I could not access it on my NOOK tablet - Barnes and Noble tech support representative said " That will not work on the NOOK Tablet and deleted it from the account and refunded the money. Either this is a seriously misrepresented product or a seriously uninformed Tech Support Staff by Barnes and Noble regarding Quickoffice Pro support.  Dear QuickOffice folks - You are losing sales due to Barnes and Noble's people.

                • 20. Re: BUYERS BEWARE Nook Sucks!

                  Great post Dr CTF, I could not agree more.  It is also disheartening that the younger set do not even know that they are being abused by a closed system that meters their access.  I have not delved into the agreement, but I will bet eBooks are somehow licensed, not sold.  The enviroment is oppressive, but these kids are used to having their right trampled by huge enterprises and a government that looks the other way when it is not doing the same.

                  Other than the compact format, eReaders pale in comparison to actual paper books, which, once purchased are yours forever!

                  • 21. Re: BUYERS BEWARE Nook Sucks!

                    nookSucksJA wrote:

                    Great post Dr CTF, I could not agree more.  It is also disheartening that the younger set do not even know that they are being abused by a closed system that meters their access.  I have not delved into the agreement, but I will bet eBooks are somehow licensed, not sold.  The enviroment is oppressive, but these kids are used to having their right trampled by huge enterprises and a government that looks the other way when it is not doing the same.

                    Other than the compact format, eReaders pale in comparison to actual paper books, which, once purchased are yours forever!


                    Umm ... "yours forever"?? 

                     

                    When was the last time you took a look at the copyright laws?

                    • 22. Re: BUYERS BEWARE Nook Sucks!
                      bobstro

                      Thread necromancy is forever! 

                      • 23. Adventures in Copyright Law and Ageism
                        keriflur

                        nookSucksJA wrote:

                        Great post Dr CTF, I could not agree more.  It is also disheartening that the younger set do not even know that they are being abused by a closed system that meters their access.  I have not delved into the agreement, but I will bet eBooks are somehow licensed, not sold.  The enviroment is oppressive, but these kids are used to having their right trampled by huge enterprises and a government that looks the other way when it is not doing the same.

                        Other than the compact format, eReaders pale in comparison to actual paper books, which, once purchased are yours forever!


                        1) Way to be ageist.

                         

                        2) What makes you think the "younger set" doesn't know? Have you considered the possibility that they do know and just don't care?

                         

                        3) If you're that concerned, you should "delve into the agreement," and you should read up on copyright law so you understand what's in the license and why.  You may be surprised to learn that even if you buy a paper book, your rights about what you can do with that book are limited (paper books come with a license too).

                        • 24. Re: Adventures in Copyright Law and Ageism
                          bobstro

                          Oh, you and your new-fangled facts.

                          • 25. Re: Adventures in Copyright Law and Ageism
                            keriflur

                            bobstro wrote:

                            Oh, you and your new-fangled facts.


                            LOL, what I would give to still be considered part of "the younger set." :smileywink:

                            • 26. Re: Adventures in Copyright Law and Ageism
                              MacMcK1957

                              keriflur wrote:

                              bobstro wrote:

                              Oh, you and your new-fangled facts.


                              LOL, what I would give to still be considered part of "the younger set." :smileywink:


                              You?  You're just a child. :smileywink:

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