4 Replies Latest reply on Jun 19, 2015 12:56 PM by kihrig

    Nook books won't download - not a version specific problem

    DHawthorne

      The last half-dozen books I have purchased have had this problem. I can go online with my Nook, buy the dang book, but when I go to the library and try to download it, it says I have a network problem and it can't be downloaded . It's not a problem with my Nook - the PC app won't downlaod them either (error ), and neither wil my Android app. It's not a network problem, because eventually I can get them. Thing is, I didn't get an eReader so I could get the books "eventually." I am getting so disgusted and fed up with B&N because of this, I'm tempted to just get a Kindle. I bought and paid for these books. If I drove to the local store and bought the dead tree version, I'd be reading them right now. Why the heck can't they make the downloads reliable? It isn't even that I bouhgt them too recently ... one was purchased last week and I'm only today getting around to reading it, but decided to buy the rest of the series too. None will download.

        • Re: Nook books won't download - not a version specific problem
          bklvr896

          DHawthorne wrote:

          The last half-dozen books I have purchased have had this problem. I can go online with my Nook, buy the dang book, but when I go to the library and try to download it, it says I have a network problem and it can't be downloaded . It's not a problem with my Nook - the PC app won't downlaod them either (error ), and neither wil my Android app. It's not a network problem, because eventually I can get them. Thing is, I didn't get an eReader so I could get the books "eventually." I am getting so disgusted and fed up with B&N because of this, I'm tempted to just get a Kindle. I bought and paid for these books. If I drove to the local store and bought the dead tree version, I'd be reading them right now. Why the heck can't they make the downloads reliable? It isn't even that I bouhgt them too recently ... one was purchased last week and I'm only today getting around to reading it, but decided to buy the rest of the series too. None will download.


          I haven't run into this problem, I bought 3 books last night and immediately downloaded to both my Nook HD and my iPad.  I just opened Nook for PC and they all downloaded immediately.  Thought maybe I could offer some advise or troubleshoot, but apparently it's not a consistent or universal problem.

          • Re: Nook books won't download - not a version specific problem
            kihrig

            I don't know if you ever got the problem fixed, but I had the same problem except my error message was just a generic one. What I did to fix the problem was uninstall the app and then I reinstalled it - that did the trick for me!