2 Replies Latest reply on May 25, 2013 6:57 PM by robertVA

    Third party stylus ruined my HD+ screen -- Avoid Adonit Jot Pro

      Beware the Adonit Jot Pro capacitive touch stylus.  They sell for $30 USD, but you don't always get what you pay for.  I was lured in by the clever clear tip and premium price, but after just half an hour of use, I noticed that it had been scratching my screen all to kingdom come.  I examined the tip, and it had a shard of something gritty and unremoveable embedded in it right out of the package.  Adonit's customer service demonstrated a practiced indifference, refusing even to receive the stylus and do their own independent inspection of their product to see that it was defective.  After an exchange of eight emails, I gave up and at least wanted to warn other potential buyers.  I saw on the 'rainforest-in-Brazil' website that I was not alone.

       

      My HD+'s screen is ruined, and I have no recourse for loss of personal property from Adonit.  I hope their arrogance ensures them a short ride on the expensive stylus train.

       

      A, don it! :smileyfrustrated:

        • Re: Third party stylus ruined my HD+ screen -- Avoid Adonit Jot Pro
          keriflur

          As a general rule, if a device doesn't come with a stylus, you probably shouldn't use one with it.  If a device does come with a stylus, you should use only the stylus it came with, or replacement styli from the same maker.  Otherwise, you are opening yourself up for trouble.

           

          There are exceptions of course (Wacoms and the various styli designed for use with them).

          • Re: Third party stylus ruined my HD+ screen -- Avoid Adonit Jot Pro

            I'm not sure how much difference there is between the plastic used for touch screens used for tablets like the Nook HD+ and the plastic used for optical media like CDs and DVDs. Sometimes a scratch on the bottom of optical media interferes with playback and can be remedied with kits sold at some music and video retailers. The kit I purchased includes cream to apply to the disk (with a foam swab) and a soft cloth for wiping the cream off. I believe at least some of the benefit is the result of some of the cream filling the scratches, the cloth removing the dried cream from the flat areas beside the scratches. I'm not sure if similar kits would be safe or effective on a scratched tablet screen.