6 Replies Latest reply on Jun 7, 2013 10:38 AM by TriscuitCracker

    "Select Members" offers?

    whiteginger

      I plan to purchase a new HD for myself, so I have searched these boards for news of any upcoming deals.  Last week(?) someone had mentioned receiving a coupon for B&N members for the HD at $125 beginning June 1.   I am a three-year B&N member, so I waited patiently to receive a coupon, email or snail mail.  Nothing arrived. 

       

      Yesterday, June 1, I was in my local B&N taking advantage of the BOGO NOOKbook sale.  I asked about the deal.  My clerk told me that the promotion is being sent to "select" B&N members, a determination made by corporate office and that although I am a member, I may not receive the offer.

       

      In the past when I have received B&N coupons in the mail, I have arrived in the store to find that the "members only" deal is available to everyone and that my coupons are totally unnecessary.  (BTW, that's fine with me, since I want the NOOK to sell.)

       

      Is my local B&N guy right about this being a "select member" offer?  If so, does anyone have the specifics of the "select member" offer -- 5+ year members or members who have not purchased a NOOK in the last 12 months or members in certain geographic areas? 

        • Re: "Select Members" offers?
          Mercury_Glitch

          They are right, and what's more frustrating is that while a coupon allows for 5 devices to be purchased at that price (from what my managers have told me), the stores are not allowed to hold on to coupons that customers say they do not want.

           

          It's very frustrating since it's a great promotion. 

           

          I do not know what causes certain members to get coupons and others not.  I would have thought that members who regularly used coupons would get these ones.  But that does not appear to be the case.

            • Re: "Select Members" offers?
              BFCoughlin

              We got the offer.  Since my husband has the NC, and I have the NTS, NC & HD+.  We'd also bught the original Nook about two years ago.  So they aren't sending it to people who need another Nook!  We do use the card on a regular basis at the cafe; and we buy DTBs and other items like educational toys from the store or on line at least once a month.  So maybe people who are frequent users of the membership?

                • Re: "Select Members" offers?
                  keriflur

                  BFCoughlin wrote:

                  We got the offer.  Since my husband has the NC, and I have the NTS, NC & HD+.  We'd also bught the original Nook about two years ago.  So they aren't sending it to people who need another Nook!  We do use the card on a regular basis at the cafe; and we buy DTBs and other items like educational toys from the store or on line at least once a month.  So maybe people who are frequent users of the membership?


                  I haven't bought a nook in 2 years, and have never bought a color nook, so theoretically I'd be a good candidate for the coupon (I'm actually not a good candidate b/c I have an N7 and an ipad, but B&N doesn't know that).  I don't go into the store all that often - maybe I don't use my membership often enough?

              • Re: "Select Members" offers?
                NookGardener

                whiteginger wrote:   {snip} 

                In the past when I have received B&N coupons in the mail, I have arrived in the store to find that the "members only" deal is available to everyone and that my coupons are totally unnecessary.  (BTW, that's fine with me, since I want the NOOK to sell.)

                 


                This was actually one of the reasons that I didn't bother to renew my membership the last time. 

                 

                Someone else mentioned on another thread that they received their coupons through the post, but that particular one for the HD discount had been removed.

                 

                Maybe someone here that received one, and isn't looking to buy 5 devices, they might share their code with you?

                • Re: "Select Members" offers?

                  The only reason they'd have the coupon at the store is if a customer or an employee who is also a Member chooses not to use the coupon and left it there. Stores are not sent copies of mailed out Member coupons. An employee could in theory use this discarded yet unused coupon to ring up a Nook with a Member who didn't receive the coupon. Problem with this is, the barcode number on the coupon is unique and I believe it is tied to the customer's Member account whom it was mailed too, and may not work with another Member.   It might work, but I doubt it. And the coupon would definitely only work once, you couldn't just leave it at the register and use it for every Member who comes up to buy a Nook without the coupon. Or course, the employee could always just change the price to match the coupon but that would definitely get them in trouble because it's a Nook and the price change is huge. We are not really supposed to do this even if it would work anyway.