I really enjoy my NC overall, but am just totally flabbergasted why B&N hasn't fixed AT LEAST these 2 broken functions. These are REVENUE GENERATORS for Pete's sake! I updated to 1.4.x on 12-20-11 and these haven't work since. I know others here have complained about the same thing, but after trying in vain - yet again - to search for books because I was in a mood to BUY something new, I'm just totally fed up now and will start a writing compaign to every single "customer service" (sic) link I can find, and when Monday comes around, I intend to call the Corporate office to try and find a live body to complain to. This is ridiculous.