Wait a day before emailing.
Sometimes server snafus happen and a purchase doesn't go through.
Also, definitely DO NOT try to buy it 4-5 times to see if it goes through. It'll just charge you 5 times if you're unlucky.
Are you still having this issue downloading?
It started working late last night. Thanks you two! Figured I'd have to wait just wanted to see if there were quicker solutions. Lol