50 Replies Latest reply on Aug 16, 2013 9:57 PM by TnTexas

    Help! I Hate My NOOK!!!!!

      I am a tablet-literate person who received a Nook HD for Chrisrmas.....and I'm sad to say I hate it so far. E books are costlier than I anticipated (more costly than buying them in conventional form!); virtually NO apps, and what is available for a fee is free on other platforms. Nook is unwieldy to navigate. UGH!!! I'm seriously considering returning it and purchasing a Kindle Fire like my hubby has...please comment. Am I alone in this dissatisfaction?????
        • Re: Help! I Hate My NOOK!!!!!

          Go to N2A.com, get a nook to android conversion card so that you can run kindle, google play, etc, be happy.  They'll also let you download the image to a microsd card if you don't want to wait for the mail.  

          • Re: Help! I Hate My NOOK!!!!!
            patgolfneb

            It would help if you stated which kind of apps are missing? BN does haves several thousand apps, but they are heavy on family and children's selections.

             

            Many, even most free APS are ad supported, partial or trial versions, or business marketing tools, banks, usa today etc. Since BN's model doesn't include ad supported apps there are fewer free apps. 

            One of the advantages of nooks are that books from other sources can be sideloaded. Download the overdrive app and you can check out library books wirelessly in many communities. There are also a number of threads on this forum where bargain books in many genre's are mentioned.

            • Re: Help! I Hate My NOOK!!!!!

              limsgirl wrote:
              I am a tablet-literate person who received a Nook HD for Chrisrmas.....and I'm sad to say I hate it so far. E books are costlier than I anticipated (more costly than buying them in conventional form!); virtually NO apps, and what is available for a fee is free on other platforms. Nook is unwieldy to navigate. UGH!!! I'm seriously considering returning it and purchasing a Kindle Fire like my hubby has...please comment. Am I alone in this dissatisfaction?????

              I have 2500 Nookbooks on my HD, of which only about 500 were not free! The rest WERE free.  Of that 500 that I paid for, I would say less than a hundred were over $5.00 I have found it to be extremely cheap to use and read on.

               

              Then there is the ability to pick up epubs from other sources such as Kobo, Sony, Smashwords and even unlocked kindle books (converted to epubs by Calibre) can be found and used on your Nook. Nooks could read books from other sources and were able to read public library books years before Kindles could do that. Kindle is finally figuring out that users like that.

               

              As far as cost of books being high...If you are looking at some of the big main publishers, yep..and their books will NOT be cheaper anywhere else. Though they've been sued for the practice of forcing their own prices on ALL retail outlets, the prices have just started to drop and yes, they are still higher than a conventional book. If you hubby truly has a KF, you should know this.

               

              New books that are newly in print in ANY form WILL be highly expensive, same as those Hardcovers that show up in the bookstores. The prices do gradually decrease in time as happens with any other book. It's up to YOU to decide if you want to pay the higher price now or wait like most of us do. Complaining about it to BN doesn't change that.

               

              Now..books do often go on sale for a drastically reduced price or for free but you have to keep your on toes as they rarely go on sale for more than a day or two. As a rule, if a book goes on sale at one retailer, another retailer will price match within a day or so, often the same day. 

               

              It is easier to find free books for kindle as there are so many sites out there dedicated to finding them for you and not so many sites dedicated to finding free or cheap nookbooks. But they are there too.

               

              I suggest you do some homework on these boards, there are several threads devoted to cheap and free reads. Many of us do post them when we find them (I've recently posted many myself) but ultimately, we can't put them on your nook for you, you'll have to expend a little effort yourself.

               

               

               

               

              • Re: Help! I Hate My NOOK!!!!!
                bklvr896

                limsgirl wrote:
                I am a tablet-literate person who received a Nook HD for Chrisrmas.....and I'm sad to say I hate it so far. E books are costlier than I anticipated (more costly than buying them in conventional form!); virtually NO apps, and what is available for a fee is free on other platforms. Nook is unwieldy to navigate. UGH!!! I'm seriously considering returning it and purchasing a Kindle Fire like my hubby has...please comment. Am I alone in this dissatisfaction?????

                I haven't found them to be more costly, if you're referring to new rather than used, generally the same price once the book hits paperback.  One thing I've noticed is that when it looks like the book is higher priced than the paperback, check out the paperback page, in many cases, the paperback hasn't been released, it's just available for preorder.  

                 

                When a book is first released in HC the ebook will be priced higher than the paperback price because you are paying to read it when it first comes out.  The alternative will probably be windowing, delaying the release of the ebook for 6 months or so.  Same idea as not releasing the paperback at the same time as the HC, something that would annoy me because the decision to pay the higher price or not is taken away from me.  If you don't want to pay the higher price, put it on your wishlist and buy it when the price comes down.

                 

                If your husband has a KF, the cost of the books shouldn't really be a surprise.

                • Re: Help! I Hate My NOOK!!!!!
                  BFCoughlin

                  I'm sure you're not alone, BUT there are plenty of us who love our Nooks.  I happen to be one. I have had a Nook Color for nearly two years, and have enjoyed thoroughly.  I bought an Simple touch to take with me on our camping trips.  The thing is lovely to hold and went without needing a charge for nearly a month; I used it for about two hours a day.  I got the HD+ the day it came out.  The only issue I have had with it was that my shelves disappeared; apparently that's been solved with the latest up date.  If you want the latest publications, yes, ebooks cost--but that's an issue no matter what brand you buy.  Surely your husband had noticed that with the KF.  Classics and other less popular books may be free or substantially less.  BN offers a free ebook every Friday--a variety of genres.  Some might suit you, some not.  You can borrow books from the library.  Personally, I find the Nooks easy to navigate, but that's individual.  And, truthfully, I'm not that into apps.  I want to read and to have an easily portable Web browser.  I read books and a few magazines, like National Geographic and American Photo.  They are stunning on the HD+; I love the Article View option.  So Nooks have worked for me.  If they don't work for you, by all means, return it while you can and get something that will suit you better. 

                  • Re: Help! I Hate My NOOK!!!!!

                    limsgirl wrote:
                    I am a tablet-literate person who received a Nook HD for Chrisrmas.....and I'm sad to say I hate it so far. E books are costlier than I anticipated (more costly than buying them in conventional form!); virtually NO apps, and what is available for a fee is free on other platforms. Nook is unwieldy to navigate. UGH!!! I'm seriously considering returning it and purchasing a Kindle Fire like my hubby has...please comment. Am I alone in this dissatisfaction?????

                     

                    The pricing of eBooks is pretty much the same on all devices, Amazon, B&N, Google Books, iBooks, no difference. But, each company runs their own specials. 

                     

                    The apps, Developers spent time on their games and apps, and of course this time needs to have some form of return. Almost all of the free apps in Google Play, Amazon Apps and iTunes are ad-supported. 

                     

                    B&N doesn't have an advertising system in place, so it lacks these "free" ones. For comparison purposes, look at the premium versions instead of the free ones. With those, the pricing is pretty much the same.

                     

                    Personally I prefer the NOOK's, especially because they are a bit more "stable" and have a memoryslot which I use a LOT, but since your hubby has a Kindle Fire it might be more interesting for you to get one as well, and connect it to his account.

                     

                    If he has the Amazon Prime service, it would be even more interesting, concidering it gives you access to an extensive collection of additional stuff.

                     

                     

                    • Re: Help! I Hate My NOOK!!!!!
                      bobstro

                      limsgirl wrote:
                      I am a tablet-literate person who received a Nook HD for Chrisrmas.....and I'm sad to say I hate it so far. E books are costlier than I anticipated (more costly than buying them in conventional form!); virtually NO apps, and what is available for a fee is free on other platforms. Nook is unwieldy to navigate. UGH!!! I'm seriously considering returning it and purchasing a Kindle Fire like my hubby has...please comment. Am I alone in this dissatisfaction?????

                      If you want a general-purpose tablet, buy a general-purpose tablet. While you can get the NOOK and Fire to do many tablet-like things, they're ultimately closed ecosystems and working around their restirctions can be real hassle. I'd suggest looking at the Google Nexus 7 and Samsung Galaxy Tab 2 7.0 as alternatives to see if they're more to your liking.

                       

                      If the NOOK was a gift, I'm sure the giver would rather you have something you want and would be willing to get a gift receipt to allow a refund. I think you have 14 days from date of purchase, so act quickly!

                        • Re: Help! I Hate My NOOK!!!!!
                          Swamprat

                          bobstro wrote:

                          limsgirl wrote:
                          I am a tablet-literate person who received a Nook HD for Chrisrmas.....and I'm sad to say I hate it so far. E books are costlier than I anticipated (more costly than buying them in conventional form!); virtually NO apps, and what is available for a fee is free on other platforms. Nook is unwieldy to navigate. UGH!!! I'm seriously considering returning it and purchasing a Kindle Fire like my hubby has...please comment. Am I alone in this dissatisfaction?????

                          If you want a general-purpose tablet, buy a general-purpose tablet. While you can get the NOOK and Fire to do many tablet-like things, they're ultimately closed ecosystems and working around their restirctions can be real hassle. I'd suggest looking at the Google Nexus 7 and Samsung Galaxy Tab 2 7.0 as alternatives to see if they're more to your liking.

                           

                          If the NOOK was a gift, I'm sure the giver would rather you have something you want and would be willing to get a gift receipt to allow a refund. I think you have 14 days from date of purchase, so act quickly!


                          I believe that B&N has extended the return period for HD/HD+ devices until at least the middle of January (possibly to the end of the month) and that other retailers have similar policies, so there may be more time to see what develops with regard to the functional issues - not much hope on the apps front.

                            • Re: Help! I Hate My NOOK!!!!!
                              Mercury_Glitch

                              Swamprat wrote:

                              bobstro wrote:

                              limsgirl wrote:
                              I am a tablet-literate person who received a Nook HD for Chrisrmas.....and I'm sad to say I hate it so far. E books are costlier than I anticipated (more costly than buying them in conventional form!); virtually NO apps, and what is available for a fee is free on other platforms. Nook is unwieldy to navigate. UGH!!! I'm seriously considering returning it and purchasing a Kindle Fire like my hubby has...please comment. Am I alone in this dissatisfaction?????

                              If you want a general-purpose tablet, buy a general-purpose tablet. While you can get the NOOK and Fire to do many tablet-like things, they're ultimately closed ecosystems and working around their restirctions can be real hassle. I'd suggest looking at the Google Nexus 7 and Samsung Galaxy Tab 2 7.0 as alternatives to see if they're more to your liking.

                               

                              If the NOOK was a gift, I'm sure the giver would rather you have something you want and would be willing to get a gift receipt to allow a refund. I think you have 14 days from date of purchase, so act quickly!


                              I believe that B&N has extended the return period for HD/HD+ devices until at least the middle of January (possibly to the end of the month) and that other retailers have similar policies, so there may be more time to see what develops with regard to the functional issues - not much hope on the apps front.


                               

                               

                              For B&N if the Nook HD/HD+ was purchased on or after Novemeber 15th you have until January 31st to return it.  You will need a receipt, gift or otherwise.  If it's a gift receipt you'll get store credit, if it's a regular store receipt it will be paid back as it was paid for, debit will be cash I believe, credit is credit, cash is cash, pre-paid debit is usually store credit, gift cards are store credit.  If you don't have the credit card used I -think- they'll give you store credit as long as it's returnable and you're nice to them (being nice goes miles). 

                                • Re: Help! I Hate My NOOK!!!!!
                                  flyingtoastr

                                  Mercury_Glitch is correct that BN is under the holiday extended-returns window.

                                   

                                  However, you don't NEED a reciept. If you have it, it certainly makes it much easier (and means it can be tendered back in the original form of payment), but the transaction information can be pulled up in BN's RMS with the serial number of the device.

                                    • Re: Help! I Hate My NOOK!!!!!
                                      Mercury_Glitch

                                      flyingtoastr wrote:

                                      Mercury_Glitch is correct that BN is under the holiday extended-returns window.

                                       

                                      However, you don't NEED a reciept. If you have it, it certainly makes it much easier (and means it can be tendered back in the original form of payment), but the transaction information can be pulled up in BN's RMS with the serial number of the device.


                                       


                                      While this is accurate, the store is not obligated to accept the return without the reciept, looking it up will just verify if it was purchased from a B&N (and which one, not that it matters), and when.  However it's at the stores discretion to accept the return at that point. 

                                       

                                      I'm not saying most stores wont make exceptions, but don't go in expecting that to be the status quo.  Also you're likely to get store credit for the return, not cash, unless you were the purchaser and have whatever card you used (even then you may just get store credit due to not having the reciept).

                                       

                                       

                                        • Re: Help! I Hate My NOOK!!!!!
                                          flyingtoastr

                                          Check your inbox.

                                            • Re: Help! I Hate My NOOK!!!!!
                                              I got an HD+ for Christmas and love it. Although I will admit...it took a crowbar to pry my Nook Color from my hands! I truly believe if you are an avid reader then a Nook in any form is a great choice. When the tablet market took off, it seems to me that B&N was looking to carve a niche for the tablet owner that wanted to read first and explore/purchase apps as a secondary priority. Then as tablet owners became more demanding , more variety and accessibility of apps became more important to B&N to stay competitive. I don't think you can do any better than a Nook when it comes to reading. In my opinion, I believe if you stick with B&N through the growing pains and little techno bugs, you will see the Nook become the answer of choice to the most demanding tablet owners. Remember from whence we came.....a legion of readers :smileyhappy: My husband got an Acer tablet for Christmas and I have spent some time on his poking around their marketplace and yes there are some apps that are free that Nookers get to pay for. But I've also found that many of the so called free apps that we have paid for are free on the other tablets because they are lite versions or trial versions....they just don't show that up front. The grass always seems greener....but I'm dang happy lounging in my shade of green grass with my Nook book!
                                                • Re: Help! I Hate My NOOK!!!!!
                                                  I agree with bobstro. If it doesn't fit your needs return it and get something that does. I need to correct a piece of misinformation I saw in this thread. It's floating around a lot and I think there is a misunderstanding as to what the lawsuit with the publishers was actually about. They were NOT sued for using the Agency Model. The Agency Model has been found legal in and of itself. They were sued for collusion and accepted a temporary halt on using the Agency Model for a couple of years. And not all the big publishers are part of the suit and not all of those who are settled. Prices may come down a bit but I don't think they will drop as low as some expect and I don't think the Agency Model is gone for good.
                                                    • Re: Help! I Hate My NOOK!!!!!
                                                      I apologize for the giant paragraph and any typos. I'm typing on my phone while sitting in a moving car (no, I'm not driving).
                                                      • Re: Help! I Hate My NOOK!!!!!
                                                        keriflur

                                                        Nallia wrote:
                                                        I agree with bobstro. If it doesn't fit your needs return it and get something that does. I need to correct a piece of misinformation I saw in this thread. It's floating around a lot and I think there is a misunderstanding as to what the lawsuit with the publishers was actually about. They were NOT sued for using the Agency Model. The Agency Model has been found legal in and of itself. They were sued for collusion and accepted a temporary halt on using the Agency Model for a couple of years. And not all the big publishers are part of the suit and not all of those who are settled. Prices may come down a bit but I don't think they will drop as low as some expect and I don't think the Agency Model is gone for good.

                                                        Just a little correction to the correction.  :smileywink:

                                                         

                                                        Nallia is absolutely correct that the Agency Model is legal and that the suit is about collusion and not about the agency model.  However, they pubs who've settled accepted a temporary halt on Required Ebook Pricing (i.e. setting a minimum price that a retailer may sell an ebook) and were required to remove the Most Favored Nation clause (the one that said that a given ebook could not be sold elsewhere for less than it was being sold at the iBookstore).  They are still allowed to use the agency model (i.e., they are still allowed be the seller), but the retailers are allowed to adjust pricing.  After two years, the publishers may choose to go back to setting required prices.

                                                         

                                                        The pubs who have settled are Harper Collins, Simon and Schuster, Hachette, and, most recently, Penguin.  Macmillian is still being sued and has not settled, and is still using required pricing.  None of the other publishers are being sued.  All publishers who did not settle and aren't being sued are still allowed to use the agency model and required pricing indefinitely if they choose to do so, though Random House has agreed that if/when it merges with Penguin, it will abide by the terms of Penguin's settlement and remove required pricing from its contracts.

                                                      • Re: Help! I Hate My NOOK!!!!!

                                                        NeedSomeNookie

                                                         

                                                        Adding to what you said.

                                                         

                                                        A lot of the free apps on Android do things like -

                                                         

                                                        1) Show you ads all the time.

                                                         

                                                        2) Use your wifi to download all these ads.

                                                         

                                                        3) Spoil your user experience by putting ads everywhere.

                                                         

                                                        *****

                                                        Bottomline is that developers will try to make money some way or the other.

                                                         

                                                        If you prefer Ads then an Ad focused ecosystem like Google's is a better choice.

                                                         

                                                        Nook and iPad focus on paid apps for the most part. That leads to better quality.

                                                        • Re: Help! I Hate My NOOK!!!!!
                                                          TnTexas

                                                          needsomnookie: I believe if you stick with B&N through the growing pains and little techno bugs, you will see the Nook become the answer of choice to the most demanding tablet owners.

                                                           

                                                          Unfortunately for B&N, that's not how the tech market works. It doesn't wait for anyone. Their edge has already been lost and will never probably never be regained. They just don't have what it takes to compete on that level.

                                                           

                                                          That doesn't mean the Nook tablets aren't decent devices and don't meet the needs/wants of many/most their users, though. They absolutely do. But I seriously doubt they will ever be the "answer of choice to the most demanding tablet owners". That title will always fall somewhere else. (Same goes for the Kindle Fire, by the way. It will never wear that title either.)

                                                            • Re: Help! I Hate My NOOK!!!!!
                                                              Tmtexas...You are probably right, I just love the nook and would love to see it grow in the market. The love for reading isn't as prevalent as it used to be. Having a nook in your hand can give you a library at your fingerts.I've read and researched more than I ever did. More than anything I hope these devices open up a love learning and reading.p0
                                                            • Re: Help! I Hate My NOOK!!!!!

                                                              The nook is an evil device, intended for people who think it will enable them to read more, because they feel they "ought to."  Anyone who really wants to read will find time to do so and does not need to spend a hundred bucks or so for a device that lets them spend even more for the electronic version of a book.

                                                • Re: Help! I Hate My NOOK!!!!!

                                                  Looking at the sales figure, your not the only one hating the Nook.

                                                  • Re: Help! I Hate My NOOK!!!!!
                                                    patgolfneb

                                                    Fivedoms reasoning I feel is valid. The customer is always right is the biggest falacy in business. People have taken a point about listening to customers and made it an absolute. Of course the other extreme, customers are stupid and we will outsmart them is probably more common today. 

                                                      

                                                    I think it is difficult on a forum to make any judgement whether the views expressed represent the majority of consumers. Certainly it is a good place for quick feedback about problems, shelving for example. We each speak from our individual perspective. The bottom line for BN is that they must have a significant share of e books, 25% or more. Priority one. To justify Nook development, and keep Amazon from being the default choice they must offer more than books. This means their own movie and app store is mandatory. 

                                                      

                                                    So yes many customers would prefer google play access. Since it would only weaken BN and strengthen Amazon and google, in this case it would be bad business. If BN were to close their store I would take it as a sign that the company is in great peril.

                                                      • Re: Help! I Hate My NOOK!!!!!
                                                        bobstro

                                                        I don't want to put words in the OP's, limsgirl, mouth, but she wrote: "... virtually NO apps, and what is available for a fee is free on other platforms." I don't read this as "I want free apps", but rather "the only stuff available is free elsehwere." In other words, she's saying the paid apps in the "curated" B&N store is the same low-quality stuff you find laden with ads elsewhere. 

                                                         

                                                        What limsgirl does NOT appear to be saying is that she wouldn't pay for high quality apps if there were available. Since they're not, she's dissatisfied with her NOOK.

                                                         

                                                        Also notice that she's expressing frustration at not having access to apps, not insisting on Google Play Store access. The ability to side load apps doesn't equate to placing the Google store on the device for every user.

                                                         

                                                        The "customer is always right" may not be today's mind set, but good luck doing business without customers, especially when there are a half-dozen equally priced competitors.

                                                          • Re: Help! I Hate My NOOK!!!!!
                                                            Swamprat

                                                            I agree with Bobstro!

                                                             

                                                            As I see it, there are two fundamental problems:

                                                             

                                                            1.  None of the Nooks, and particularly the HD/HD+ series, does anything well (with the exception of the displays on the HD/HD+ units) and all of its built in apps range from poor to  mediocre at best.  I see comments on these boards about the B&N "reading experience" and I wonder what I am missing.  I abandoned B&N for CM7 due to the lack of a decent night reading mode and absence of landscape reading on the NC and have been well satisfied with FB Reader.  I was disappointed to see that neither of these issues were addressed in the HD/HD+ reader.  If you can identify something that B&N does exceptionally well, I would be very interested in hearing about it.

                                                             

                                                            I never gave the shelving feature a try, but based on the comments on these groups, that seems to be a mess. The gallery app is useless in my opinion.  I haven't tried the music player but it certainly doesn't appear to be better than barely functional.  I understand that the browser, email and contacts apps have been improved but it has taken B&N almost two years to include the functionality that has long been offered by the Android market in the K-9 and Dolphin apps (which I know are available in the B&N apps store).

                                                             

                                                            2.  As far as I can tell, B&N has done almost nothing to solicit development (or availability of already available) apps that address the shortcomings of their included apps or to add capabilities that customers want - instead we have multiple apps that appear to be primarily included to up the app count.  I am particularly tired of the mantra that "its up to the developers to provide the apps" - to me it's up to B&N to provide a core of quality apps that would satisfy most of their core customers and prevent them from wanting to escape the currently very small  "walled garden."

                                                        • Re: Help! I Hate My NOOK!!!!!
                                                          patgolfneb

                                                          I have to wonder at the number of posts by those who say they are no longer customers, or who use opened devices? If this is a crusade by people who can't let go after they have made evidently a better decision for themselves? It is hard to see it as constructive if no longer a customer? I have to wonder what they hope to gain, wouldn't their new device forum or a more general forum make more sense?  I certainly have no desire to express myself about, lemon cars, or various other brand purchases which proved unsatisfactory and were replaced by items more to my liking. What am I missing here?

                                                            • Re: Help! I Hate My NOOK!!!!!
                                                              bobstro
                                                              Speaking for myself, you're missing the fact that I'd like to see the last standing national book chain stick around for a while. While I've given up on the B&N software and ecosystem, I still own 6 of their devices, one of which still runs stock (my wife's NT). I've purchased an average of $600 a year of ebooks, subscriptions and accessories from B&N since buying my first NC. I'm hardly "not a customer", even if I don't drink the Kool Aid. I sincerely hope B&N puts some serious effort into producing the best ereading experience to leverage their depth in books and store presence.
                                                                • Re: Help! I Hate My NOOK!!!!!
                                                                  HumbleCorrespondent

                                                                  bobstro wrote:
                                                                  Speaking for myself, you're missing the fact that I'd like to see the last standing national book chain stick around for a while. While I've given up on the B&N software and ecosystem, I still own 6 of their devices, one of which still runs stock (my wife's NT). I've purchased an average of $600 a year of ebooks, subscriptions and accessories from B&N since buying my first NC. I'm hardly "not a customer", even if I don't drink the Kool Aid. I sincerely hope B&N puts some serious effort into producing the best ereading experience to leverage their depth in books and store presence.

                                                                  Exactly. I like B&N. I like the stores. I want to see them succeed. I still have two NC devices in my house. I still plan on buying books and e-books from them. But if all they hear from on these boards are "yes" men and woman, then they won't know why they are loosing market share in the Nook arena.

                                                                  I don't understand why some people feel threatened when others have a frank, constructive discussion on how B&N and the Nook line could be made better for everyone, with an eye on wanting to see B&N succeed.

                                                                • Re: Help! I Hate My NOOK!!!!!

                                                                  patgolfneb wrote:

                                                                  I have to wonder at the number of posts by those who say they are no longer customers, or who use opened devices? If this is a crusade by people who can't let go after they have made evidently a better decision for themselves? It is hard to see it as constructive if no longer a customer? I have to wonder what they hope to gain, wouldn't their new device forum or a more general forum make more sense?  I certainly have no desire to express myself about, lemon cars, or various other brand purchases which proved unsatisfactory and were replaced by items more to my liking. What am I missing here?


                                                                  1. Because there are those of us who were loyal for long enough that there is a decent chance we would come back if B&N showed any inkling that they cared.

                                                                  2. Because some of us think that a company that we put so much time and money into should know they're losing us--not out of spite, but because we do still care About their success.

                                                                  3. Because we don't hate B&N and are still happy to help others.

                                                                  4. Because we still have friends here and like to be here.

                                                                  5. Because there are other forums here besides the NOOK forums that we enjoy.

                                                                  6. Because we feel like it.

                                                                   

                                                                  One lemon car won't necessarily cause everyone to leave an entire company, even if they buy a car from someone else that time around.

                                                                • Re: Help! I Hate My NOOK!!!!!
                                                                  patgolfneb

                                                                  Well OK except most of the posts logic boils down to what I want, even if it really doesn't benefit BN, is what is needed. The best example is the give me google play focus. Please don't repeat the it would arguments, I believe they are self serving at best and everyone has already made up their minds. Instead suggestions on ways BN could improve the products and services it offers would be much more constructive.

                                                                    • Re: Help! I Hate My NOOK!!!!!
                                                                      bobstro

                                                                      patgolfneb wrote:

                                                                      Well OK except most of the posts logic boils down to what I want, even if it really doesn't benefit BN, is what is needed. The best example is the give me google play focus.

                                                                       

                                                                      Google Play is what most of us think of when we think of "Android Apps", but it's far from the only way of getting apps onto your device. Rather than B&N's "hell no" answers, I think an answer more like "we can't allow Google Play Store (GPS) for business reasons, but users willing to cancel their warranty can sideload apps by checking this option" would be a reasonable middle ground. Note that this needn't result in a rooted device, so the actual threat to device functionality is significantly less than the process users have to use now to root and load apps, so other than not supporting 3rd party apps, B&N wouldn't have to change anything. Tech Support alway seems to suggest wiping the device as the first step in troubleshooting, so what difference would my sideloaded email program make?

                                                                       

                                                                      Please don't repeat the it would arguments, I believe they are self serving at best and everyone has already made up their minds. Instead suggestions on ways BN could improve the products and services it offers would be much more constructive.

                                                                       

                                                                       

                                                                      I don't think allowing 3rd party apps would be the end of B&N, but all I really want is a way to load some apps that won't be sabotaged by B&N later. I would not expect B&N to load the GPS app on newly shipped devices.

                                                                       

                                                                      While I can understand B&N's initial enthusiasm for their shiny app store, I think it's time they recognize that it's not taking shape nearly quickly enough, and to do something about it. "Be patient" may have worked two years ago at the launch of the NC, but it's getting to be an old excuse. The "let users complain to developers" approach of getting new development into the store is not working. B&N needs to actively pursue the big name apps and make getting into the store much easier. The continued complaints about lack of apps, along with a raft of other B&N problems (bad tech support, poorly functioning software) aren't helping make B&N into the next Apple by a long shot.

                                                                        • Re: Help! I Hate My NOOK!!!!!
                                                                          roustabout

                                                                          Bobstro writes about a stance BN could take "users willing to cancel their warranty can sideload apps by checking this option"

                                                                           

                                                                          for the HD / HD+ line, current policy is actually more generous "users willing to configure ADB can sideload apps by checking this option" which enables ADB. 

                                                                           

                                                                          I had not planned on getting the HD+ but rather the N10, given the rather disappointing incremental change between the NC and the NT. 

                                                                           

                                                                          Once I saw, and confirmed here, that ADB was available by design, documented and supported the adb install command, the HD+ became a great option for me.  Most of what I wanted I could install without devs having achieved root yet.  I learned that without root Moon+ would let me synch reading position across my books, regardless of source, using Dropbox, eliminating the need for root to support fbreader + fbsync. 

                                                                           

                                                                          I was also fairly sure that the device would be rootable, and have been surprised by how quickly the devs achieved feature parity between the HD/HD+ devices and the NC line.  Want cm10?  It's available.  Want rooted stock with the Play store?  That's available too.  Want to enable unsigned apps without rooting?  That can be done as well.  I'm pretty sure that the Play store can be done without rooting as well.

                                                                           

                                                                          Am I interested by what I'm reading about the updated line of Archos tablets?  Yep.  Even without the latest and greatest Nvidia processor, Archos set the high water mark for optimizing Android to run on the same processor the HD+ runs on.  If I could figure out how to get the readability integrated BN browser to run elsewhere I'd be delighted (and might run CM10 much more regularly.) 

                                                                           

                                                                          But honestly, the HD+ is a nice upgrade for me.

                                                                            • Re: Help! I Hate My NOOK!!!!!
                                                                              bobstro

                                                                              roustabout wrote:

                                                                              Bobstro writes about a stance BN could take "users willing to cancel their warranty can sideload apps by checking this option"

                                                                               

                                                                              for the HD / HD+ line, current policy is actually more generous "users willing to configure ADB can sideload apps by checking this option" which enables ADB. 

                                                                               

                                                                              I've been reading of your exploits, and it is indeed interesting. It would be nice if we could get some statement that not only is this "permitted", but that B&N won't act to diminish the capability in the future.

                                                                               

                                                                              Are apps loaded this way visible in the normal B&N interface, or do you have to go to some lengths to view them? One of my frustrations on the NC and NT is how apps might just "go away" at times, and be difficult to locate, or suddenly appear in the today bar where not wanted.

                                                                               

                                                                              I think this just shows that the issue is not a technical one, it's a management and customer relations one.

                                                                               

                                                                              It's also worth pointing out that this existing capability on the HD line hasn't resulted in mass migrations to the GooPS, nor collapse of the B&N ecosystem. I think my point has been illustrated.

                                                                            • Re: Help! I Hate My NOOK!!!!!
                                                                              BruceMcF

                                                                              bobstro wrote:

                                                                              Google Play is what most of us think of when we think of "Android Apps", but it's far from the only way of getting apps onto your device. Rather than B&N's "hell no" answers, I think an answer more like "we can't allow Google Play Store (GPS) for business reasons, but users willing to cancel their warranty can sideload apps by checking this option" would be a reasonable middle ground.


                                                                              My $70 Android game player (PSP looking device, 4.3" fairly low res touchscreen but not multi-touch) comes with a apk installer, so I installed GetJar and 1Mobile to get access to free apps, and the combination works reasonably well. I could have installed Amazon, but I don't want to have the game player set up to be able to charge a credit card, so I passed on that.

                                                                               

                                                                              Its not rooted, which means that unlike my rooted Nook Color, Flixster allows movies that I own in Ultraviolet to be downloaded onto the device, which I used to pass the time on a long bus trip to Knoxville over Christmas/New Years.

                                                                               

                                                                              Given that B&N presently allows sideloaded apk's for the Nook HD, it would seem to make sense to sell an apk installer in the Nook app store for, say, $10. It would, in any event, make the Nook app store show a healthy cash flow in the quarter that they released it.

                                                                               

                                                                              In a way, it would be similar to the Amazon "pay $20 to avoid the ads" ~ they sell the Nook HD and HD+ at or below cost as a device to buy B&N media ~ books, movies, videos, Nook apps ~ and this would basically add an extra margin on top to allow installing apps without rooting the device.

                                                                            • Re: Help! I Hate My NOOK!!!!!
                                                                              HumbleCorrespondent

                                                                              patgolfneb wrote:

                                                                              Well OK except most of the posts logic boils down to what I want, even if it really doesn't benefit BN, is what is needed. The best example is the give me google play focus. Please don't repeat the it would arguments, I believe they are self serving at best and everyone has already made up their minds. Instead suggestions on ways BN could improve the products and services it offers would be much more constructive.


                                                                              Except the last many posts on this thread have not talked about demanding the Play Store. It's advocated allowing side-loading of apps, and B&N focusing on fixing the many software issues that exist but are not being addressed. Your comments are a classic strawman fallacy. You are throwing out a position that is not being discussed (though I admit it has been discussed in plenty of other places), and then you are knocking it down. That does not address what is being discussed.

                                                                                • Re: Help! I Hate My NOOK!!!!!

                                                                                  I don't really know what to say here.

                                                                                   

                                                                                  IN the end it's what B&N thinks.

                                                                                   

                                                                                  Obviously, for some reason, they think that it's not a good idea to

                                                                                   

                                                                                  A) Make it super easy to sideload.

                                                                                   

                                                                                  B) Shift to Google Play instead of their own app store.

                                                                                   

                                                                                  *****

                                                                                   

                                                                                  I think it would be helpful if people would just add a comment to their future posts indicating whether they are EVER, under any circumstances, going to change their minds.

                                                                                   

                                                                                  I'll start.

                                                                                   

                                                                                  1) I won't ever change my mind about thinking that the whole Google Play Store idea of letting anyone publish anything is a ridiculously bad idea.

                                                                                   

                                                                                  Further, I'll argue that it's just a way for Google to devalue content and software and offer that to users - and in return get user information and search revenues. So Google is just using other people's work for free to make money.

                                                                                   

                                                                                  2) I'm open to changing my mind about whether or not B&N needs Google Play to survive.

                                                                                   

                                                                                  3) I'm open to changing my mind about whether allowing sideloading benefits B&N.

                                                                                   

                                                                                  The one thing I would most like to see is people detach their own personal ethics system and attitude from THE AVERAGE USER MINDSET. What I mean is, people have arguments like

                                                                                   

                                                                                  I would get apps from elsewhere but I would buy books from B&N.

                                                                                   

                                                                                  Does that really match reality? We have things like showrooming where users go into stores, take up time and money to check devices, and then buy online.

                                                                                   

                                                                                  We have piracy everywhere. IN that environment, how is anyone running a store or selling content, supposed to believe this theory that - Leave the door open. No one is going to steal anything.

                                                                                   

                                                                                  So that's my biggest question - Are you underestimating the average person's ability to get music, movies, books, apps, software for free and then backwards rationalize that this is justified.

                                                                                    • Re: Help! I Hate My NOOK!!!!!
                                                                                      bobstro

                                                                                      5ivedom wrote:

                                                                                      I don't really know what to say here.

                                                                                       

                                                                                      IN the end it's what B&N thinks.

                                                                                       

                                                                                      So far as what B&N sells, this is obviously true. So far as what is successful in the end, that's up to consumers.

                                                                                       

                                                                                      Obviously, for some reason, they think that it's not a good idea to

                                                                                       

                                                                                      A) Make it super easy to sideload.

                                                                                       

                                                                                      They've made a point of actively disabling the capability and frequently breaking such things with updates. It's this aggressive "defense" that I don't understand. I think you need to remove the word "super" from that line. They're making it impossible to sideload without going to extremes such as re-rooting and blocking updates. This puts the customer at odds with B&N on day one, and is not the basis of a lasting relationship. Not a good one.

                                                                                       

                                                                                      B) Shift to Google Play instead of their own app store.

                                                                                       

                                                                                      While there's been a lot of call from this, keep in mind, it's often been from kids who want the latest free version of <whatever> because mom & dad won't buy it for them. When you boil things down, it's usually driven by an underlying desire to install a few more apps. There are other ways to allow such installations that can mitigate B&N's risk without putting Google Play Store (GooPS) on devices .

                                                                                       

                                                                                      I think it would be helpful if people would just add a comment to their future posts indicating whether they are EVER, under any circumstances, going to change their minds.

                                                                                       

                                                                                      Not when I'm right. :smileyhappy:

                                                                                       

                                                                                      I'll start.

                                                                                       

                                                                                      1) I won't ever change my mind about thinking that the whole Google Play Store idea of letting anyone publish anything is a ridiculously bad idea.

                                                                                       

                                                                                      I won't ever change my mind that it's a brilliant idea. Not for traditional app developers, but for allowing access to a world-wide market with zero distribution costs for smaller developers. Not necessarily those who derive income solely from app sales, but certainly those who can figure out to use the disadvantages of the market (expectations of cheap apps) to their advantage (get my cheap app in the hands of a world-wide market of millions, sell things in-app, or link to revenue-generating services).

                                                                                       

                                                                                      What's more, the development tools are essentially free. My early forays into software development were quickly quashed by the money-intensive need to frequently update desktop development suites. My costs to develop for Android involve downloading the SDK, using open source development tools and maybe buying a few books to speed things along. A wealth of free development aids and instruction are available, much of which is provided by the evil Google 5ivedom loathes. I can spend weeks watching YouTube videos on how to code for Android. The little guy has a chance now. This hasn't been the case for decades, since back when Peter Norton did actually code in Turbo Pascal.

                                                                                       

                                                                                      The way I look at it, I've never had so low a bar to entry to a global market that immediately makes my product available to millions the way GooPS does, including the burgeoning markets of Asia. The challenge for me is to figure out how to make money doing so. The days of selling a little game for $20-30 are, I think, long gone, and the competition at the free-$3 range is fierce. I don't think Google is alone responsible for this, nor do I think it's a bad thing. There was a lot of really crappy software sold in the past, and consumers were often shafted by shrink-wrap licenses that made it impossible to refund a turd. Now the shoe's on the other foot, and consumers have the power. I think this is as it should be.

                                                                                       

                                                                                      Further, I'll argue that it's just a way for Google to devalue content and software and offer that to users - and in return get user information and search revenues. So Google is just using other people's work for free to make money.

                                                                                       

                                                                                      I'm sure Google wants to make money, but I also see them as providing value. You asked if I'd ever change my mind about things. Yes. Back in the 1980's, I would have decried any Big Brother-like monitoring of my whereabouts by any big entity. Now, I have to admit, I'll readily do it to get real-time turn-by-turn G(eo)PS instructions and traffic updates. I have to admit that Google "knowing" where I am (though doubtfully caring) is worth it. There are still limits. I won't put sensitive email on Gmail, though they can scoop through my hobby mailing lists if they like. I'm sure this information could be used to put a Hellfire missile through my windshield at any moment, but I'm prepared to live with that.

                                                                                       

                                                                                      2) I'm open to changing my mind about whether or not B&N needs Google Play to survive.

                                                                                       

                                                                                      I don't think they need GooPS. I doubt I'll change my mind when I think they need to quit fighting users who want to install it. There's a difference between putting the GooPS app on every device shipped, and actively trying to disable it on the devices of users who have installed it. The challenge for B&N is reduce the need for users to resort to GooPS in the first place. Face up to the fact that the B&N app store is pathetic and FIX IT rather than dumping it back on customers. Make your stuff rock, B&N, and why would I go anywhere else?

                                                                                       

                                                                                      3) I'm open to changing my mind about whether allowing sideloading benefits B&N.

                                                                                       

                                                                                      I'm not likely to change my opinion that it doesn't hurt B&N. Very few people will do it, and those people are obviously intersted in maintaining some relationship with B&N through their selection of device. I would be aggravated if they insisted on voiding my warranty to allow me to check a box to do so, since I'm not rooting the device, but I could live with it.

                                                                                       

                                                                                      You did leave out locked bootloaders and rooting. I think locked bootloaders tie to device ownership, and I am not going to change my opinion that customers should be provided some means of removing locked bootloaders, with the understanding that they will lose access to functionality when they do so. I think this is important to prevent devices from being dumped into landfills when they could be repurposed in meaningful ways. I feel very strongly that I own the device that I pay for.

                                                                                       

                                                                                      I think rooting has been made into a bigger deal that it should be through the actions of B&N and other companies that confuse exerting control over users with mitigating risk. I've had my Samsung tablet for a year now, and have not had any compelling reason to root yet. (I've come close, but it's a lot of work for the benefit I'd get.)

                                                                                       

                                                                                      The one thing I would most like to see is people detach their own personal ethics system and attitude from THE AVERAGE USER MINDSET. What I mean is, people have arguments like

                                                                                       

                                                                                      I would get apps from elsewhere but I would buy books from B&N.

                                                                                       

                                                                                      Does that really match reality?

                                                                                       

                                                                                      Seriously? I bought a NC and tried to use it more-or-less stock for a year. I was constantly frustrated by stupid little things B&N would do to keep me from doing just a few extra functions I needed to make it my mobile device of choice. As a result, I didn't invest in it for ebooks. I couldn't "trust" it. Only when I dumped B&N's software ecosystem did it become the device I wanted, and only then did I become an ebook convert. Once I could read books on MY device, I converted over from paper books almost wholesale. I have bought hundreds of dollars worth of ebooks from B&N since, even if I don't ultimately read them using B&N software. I've spent more on ebooks in the last two years with B&N than I did on paper books in the previous 5 because they're portable, and I can access them how I want to. I now hit the "buy" button through B&N on impulse all the time, without thinking twice. Using my device my way made me an ebook convert.

                                                                                       

                                                                                      Now apps are different. Quite frankly, with one or two small exceptions, I find the NOOK app store apps rather lacking. I have a significant existing investment in Android apps that I'm not willing to give up. I'm never going to buy many apps from B&N. Same for video and music. Sorry, but B&N is late to those games, and I've bought a lot of stuff already. Unless they offer something different, why would I throw away my investment?

                                                                                       

                                                                                      We have things like showrooming where users go into stores, take up time and money to check devices, and then buy online.

                                                                                       

                                                                                      Not sure how this relates, unless you mean showrooming in the B&N store. That doesn't have anything to do with devices. I'm more likely to hit a B&N store because I have my ebook loyalty to them now. I may not buy a lot in the store, but I do still buy some. If B&N would extend read-in-store to the Android app, I'd certainly hit the stores more frequently!

                                                                                       

                                                                                      We have piracy everywhere. IN that environment, how is anyone running a store or selling content, supposed to believe this theory that - Leave the door open. No one is going to steal anything.

                                                                                       

                                                                                      So that's my biggest question - Are you underestimating the average person's ability to get music, movies, books, apps, software for free and then backwards rationalize that this is justified.

                                                                                       

                                                                                      How does this relate to how we use our devices? Are you saying rooting, sideloading or accessing GooPS turns us into pirates? Are you saying not rooting, not sideloading or not accessing GooPS prevents piracy? Who exactly has suggested that any doors be left open?

                                                                                       

                                                                                      I hate to break it to you, but I have zero interest in your apps, free or otherwise. Your attitudes have certainly made up my mind on one thing: I will never buy apps from a developer that doesn't put my needs as a paying customer first and foremost. There are several developers on the GooPS for whom I have the opposite feeling, and from whom I've purchased apps that I don't really need, simply because they are upstanding citizens, and painfully responsive to the desires of their customers.

                                                                                       

                                                                                      Nobody is automatically entitled to my money. On that, I will never change my opinion.

                                                                                       

                                                                                    • Re: Help! I Hate My NOOK!!!!!
                                                                                      patgolfneb

                                                                                      HumbleCorrespondent wrote:

                                                                                      patgolfneb wrote:

                                                                                      Well OK except most of the posts logic boils down to what I want, even if it really doesn't benefit BN, is what is needed. The best example is the give me Google play focus. Please don't repeat the it would arguments, I believe they are self serving at best and everyone has already made up their minds. Instead suggestions on ways BN could improve the products and services it offers would be much more constructive.


                                                                                      Except the last many posts on this thread have not talked about demanding the Play Store. It's advocated allowing side-loading of apps, and B&N focusing on fixing the many software issues that exist but are not being addressed. Your comments are a classic strawman fallacy. You are throwing out a position that is not being discussed (though I admit it has been discussed in plenty of other places), and then you are knocking it down. That does not address what is being discussed.


                                                                                      Now your insulting my intelligence, not to mention misapplying rules of debate / logic. The OP concerned dissatisfaction with apps. These forums are rife with app access discussion.  Frankly many of the arguments offered are intellectually dishonest. Because the true premise is how do we justify  opening nooks open to apps from other sources, primarily Google. To imply otherwise is deceptive.  A valid premise is BN would be more profitable if apps from Google,, were allowed. Although some have made this argument and it can analytically supported the truth is it would benefit customers but harm BN significantly. I certainly would love to have access to apps fro Apple, Google, or directly.  Reasonable people recognize that  this is the tradeoff for the tablets bargain price and some additional shopping convenience.

                                                                                        

                                                                                      If you wish to start applying the rules of logic and debate I am fine with that. I would insist that the many analytical but logically ridiculous posts I read meet the same standard

                                                                                        • Re: Help! I Hate My NOOK!!!!!
                                                                                          bobstro

                                                                                          patgolfneb wrote:
                                                                                          [...] Because the true premise is how do we justify  opening nooks open to apps from other sources, primarily Google. To imply otherwise is deceptive.  

                                                                                           

                                                                                          There is a difference between opening all NOOKs to GooPS, and allowing individuals who opt for the option the ability to do so. To allow that small percentage of users who want additional apps the means of accessing those apps doesn't automatically open up every NOOK to unrestricted GooPS access.

                                                                                           

                                                                                          A valid premise is BN would be more profitable if apps from Google, were allowed. Although some have made this argument and it can analytically supported the truth is it would benefit customers but harm BN significantly.

                                                                                           

                                                                                          If the customer dumps the NOOK and buys another device, that customer is lost to B&N, as is apparently the case with the OP. If that customer keeps the NOOK and buys some content from B&N, B&N benefits. If a still-smaller subset of those users (again, not every NOOK is affected) load GooPS, this doesn't change. This isn't a virus. It's not catching. The vast majority of NOOK users would probably be unaware of any of this.

                                                                                           

                                                                                          Please understand: I like B&N. I even like the NOOK interface. I really tried to stick with it. I like the idea of a reading-focused experience. It just falls short on a few points that keep it from being the one device I carry. My honest opinion is that B&N needs to focus intensely on making their software of high and consistent caliber, regardless of platform. However, short of that, I wouldn't rule out using a NOOK again, provided I can use it how I need to use it.

                                                                                           

                                                                                           

                                                                                          • Re: Help! I Hate My NOOK!!!!!
                                                                                            HumbleCorrespondent

                                                                                            patgolfneb wrote:

                                                                                            HumbleCorrespondent wrote:

                                                                                            patgolfneb wrote:

                                                                                            Well OK except most of the posts logic boils down to what I want, even if it really doesn't benefit BN, is what is needed. The best example is the give me Google play focus. Please don't repeat the it would arguments, I believe they are self serving at best and everyone has already made up their minds. Instead suggestions on ways BN could improve the products and services it offers would be much more constructive.


                                                                                            Except the last many posts on this thread have not talked about demanding the Play Store. It's advocated allowing side-loading of apps, and B&N focusing on fixing the many software issues that exist but are not being addressed. Your comments are a classic strawman fallacy. You are throwing out a position that is not being discussed (though I admit it has been discussed in plenty of other places), and then you are knocking it down. That does not address what is being discussed.


                                                                                            Now your insulting my intelligence, not to mention misapplying rules of debate / logic. The OP concerned dissatisfaction with apps. These forums are rife with app access discussion.  Frankly many of the arguments offered are intellectually dishonest. Because the true premise is how do we justify  opening nooks open to apps from other sources, primarily Google. To imply otherwise is deceptive.  A valid premise is BN would be more profitable if apps from Google,, were allowed. Although some have made this argument and it can analytically supported the truth is it would benefit customers but harm BN significantly. I certainly would love to have access to apps fro Apple, Google, or directly.  Reasonable people recognize that  this is the tradeoff for the tablets bargain price and some additional shopping convenience.

                                                                                              

                                                                                            If you wish to start applying the rules of logic and debate I am fine with that. I would insist that the many analytical but logically ridiculous posts I read meet the same standard


                                                                                            I'm doing neither. limsgirl made only one post. At the bottom of page three you began making your remarks below my post without any reference to her, or anyone else. That implies you were refering to me. The discussion had long since evolved. Neither Bobstro, myself, nor the last several posters demanded B&N put Google Play on our Nooks, or else. We were not demanding that B&N do anything. We were discussing how some loyal customers of good will were declining to buy another Nook decvice because of B&N's business decisions. We were giving constructive criticism about how B&N could retain those customers. How exactly is fixing known, longstanding software issues, building the best reader software in a consistent manner across all platforms that Nook software runs on, and allowing side-loading of apps hurting B&N? That is what we were discussing. We were not demanding Google Play.

                                                                                             

                                                                                            The fact is, the Nooks are no longer the best hardware by far, for the price, that they were when I bought my NCs two years ago. No one needs to buy them because they can't afford something else of quality. If they allowed side-loading of apps now, it would be silly to buy one, side-load apps, and then never darken the door of B&N again. You can just buy another quality tablet and get what you want to begin with. By not allowing side-loading, they are turning away people who want to own Nooks, but who do not want to buy two devices.

                                                                                      • Re: Help! I Hate My NOOK!!!!!
                                                                                        Depends on if you what you are lookingto do. I am adjusting to my nook hd+. I have a nook1e which I absolutely love. I got my nok hd+ for a more interactive experience. B & n has free e book fridays. That is 52 free books a year. I don't find that to be too shabby.
                                                                                        • Re: Help! I Hate My NOOK!!!!!
                                                                                          Wow...who are you guys? I'm no where near qualified to debate with you guys...I'll humbly go back to reading my Nook. I love mine! Maybe I should start a new thread for my husband titled "Help! My Wife Loves Her Nook....so i get no nookie" subtitle...."the lonely life of the nook widower". :smileyhappy:
                                                                                          • Re: Help! I Hate My NOOK!!!!!
                                                                                            I had the first nook that came out and a few months ago I decided to upgrade to the nook hd. I've always loved my nook, I can carry a bunch of my books wherever I go without any extra weight in my purse, with that being said I was a little dissapointed when I realized that one of my favorite authors was only publishing her ebook for the kindle (Out of breath) I could not believe it but luckily with google play and because I own an Ipad I am able to get the kindle app and purchase kindle books. The one thing, so far that I HATE about the nook (and it doesnt really have anything to do with the hardware itself) is that I can't return ebooks, which I find ridiculous because if I can buy an actual book amd return it why not an ebook? I purchased a book that had good reviews (which I always check) and it didn't have a sample only to find out a few pages in that it is the most horrific book ever! I hear amazon does do returns/refunds on ebooks if it's within 7 days of purchase, I mean heck if Barnes and noble even made it 2 days for returns I would be happy. All in all although I hate the $15 I lost on that stupid ebook, I do love my nook. You definitely cannot get the nook app on the kindle and I think it all just comes down to preference, I don't have many apps because thats what I have my ipad for but I always do thorough research on things, there are many articles on Nook vs Kindle, where they give you the pros and cons of both.
                                                                                              • Re: Help! I Hate My NOOK!!!!!
                                                                                                Wulfraed

                                                                                                The Nook DRM system is based on credit card number on file when a book is downloaded. As a result once a book has been downloaded (especially if backed up using computer reader) there is NO WAY to "return" it and lock out the copies. A copy can be side-loaded and unlocked by just entering the proper CC number.

                                                                                                 

                                                                                                Amazon's DRM is more of the phone-home style, in which activating a copy requires the device to check Amazon for the unlock rights.

                                                                                                • Re: Help! I Hate My NOOK!!!!!
                                                                                                  RHWright

                                                                                                  TinkyGigglez wrote:
                                                                                                  I had the first nook that came out and a few months ago I decided to upgrade to the nook hd. I've always loved my nook, I can carry a bunch of my books wherever I go without any extra weight in my purse, with that being said I was a little dissapointed when I realized that one of my favorite authors was only publishing her ebook for the kindle (Out of breath) I could not believe it but luckily with google play and because I own an Ipad I am able to get the kindle app and purchase kindle books. The one thing, so far that I HATE about the nook (and it doesnt really have anything to do with the hardware itself) is that I can't return ebooks, which I find ridiculous because if I can buy an actual book amd return it why not an ebook? I purchased a book that had good reviews (which I always check) and it didn't have a sample only to find out a few pages in that it is the most horrific book ever! I hear amazon does do returns/refunds on ebooks if it's within 7 days of purchase, I mean heck if Barnes and noble even made it 2 days for returns I would be happy. All in all although I hate the $15 I lost on that stupid ebook, I do love my nook. You definitely cannot get the nook app on the kindle and I think it all just comes down to preference, I don't have many apps because thats what I have my ipad for but I always do thorough research on things, there are many articles on Nook vs Kindle, where they give you the pros and cons of both.

                                                                                                  The return policy has been the same all along, so why the sudden surprise? Is this the first time the issue came up?

                                                                                                   

                                                                                                  Also, though it is not policy, have you tried calling and speaking with someone in Customer Service? You will have to explain the issue calmly and rationally (which may be challenging, given the tone of your post), but you'd be surprised how nice and helpful they can be if you are calm and nice with them.

                                                                                                   

                                                                                                  Worth a try anyway, rather than being out $15.

                                                                                                   

                                                                                                  • Re: Help! I Hate My NOOK!!!!!
                                                                                                    TnTexas

                                                                                                    TinkyGigglez: The one thing, so far that I HATE about the nook (and it doesnt really have anything to do with the hardware itself) is that I can't return ebooks ... I purchased a book that had good reviews (which I always check) and it didn't have a sample only to find out a few pages in that it is the most horrific book ever! I hear amazon does do returns/refunds on ebooks if it's within 7 days of purchase, I mean heck if Barnes and noble even made it 2 days for returns I would be happy.

                                                                                                     

                                                                                                    I can totally empathize with this. I bought a e-copy of a picture book from B&N (The Little House by Virginia Lee Burton) only to find out that it had been abridged. No warning in the description. I should have checked the reviews, but I didn't (one person had mentioned it there) so I was stuck with a version that i was really very happy with.

                                                                                                     

                                                                                                    You definitely cannot get the nook app on the kindle ....

                                                                                                     

                                                                                                    This isn't true. You can add the Nook app to the Kindle Fires. After checking the box in the settings menu that allows you to download apps from third party sources, you simply download the app from a store other than Amazon's or Google's.