3 Replies Latest reply on Aug 24, 2012 12:30 PM by MimiJeanRomance

    Star ratings have been missing all month from 3 of my titles!

      I've been trying to get Pubit to fix this all month. They acknowledged it, but that was weeks ago, and it was only after I noticed it on one book. My further messages regarding two more affected titles have been ignored and the problem persists for all three.


      The problem is this: My reviews and ratings are visible if you scroll all the way down the product page, but there is no star rating associated with these titles (stars are blank) at the top of the page or when the titles show up in a search. The glitch may have been triggered by the books being updated, as I think these were the last three to be updated.


      Anyone else have this problem or any luck with getting it fixed?