1 Reply Latest reply on Jan 18, 2013 11:06 PM by 5ivedom

    Nook Tablet wi-fi issues

      Help. For the last 2 weeks I have had wifi issue with connection at home. My nook says I am connected but then it will say :"connected but no internet"; connected, testing.. I have called Nook support and what a joke that is. They are no help at all and its very frustrating. I am at my wits-end with this thing. I am about ready to erase & deregister my nook hoping this will solve my problem. Is anyone else having this problem.

        • Re: Nook Tablet wi-fi issues

          Try following things


          1) Restart Nook.


          Power Off: Press and hold power button for 20 seconds.

          Power ON: Press and hold power button for 4 seconds.




          2) If the above doesn't work


          Go to WiFi Page on Nook and 'forget' the connection.


          Then restart Nook using same steps as in 1) above.


          Then turn off router for 2-3 minutes.

          Then restart your router.


          Wait a few minutes and then go to WiFi page and connect to it.




          3) If you have access to your Router Settings Page (search online using Google or Bing for your router settings page ip address, it'll be something like then go there and check what the settings are.


          a) It should be set to not use dual bands. It shoudl be using a or b or g (n doesn't work fine with Nook sometimes).


          b) Some other setting might be off.


          c) If you have WPA then try switching to WPA2 or WEP.