9 Replies Latest reply: Sep 2, 2013 5:46 PM by dollfin02

    Email app contstantly crashes

      I have had the nook tablet for one week.  I set up my yahoo account easily and it worked until yesterday.  Yesterday for no apparent reason when I opened the mail app, it crashes with a "Sorry! The application email (process com.bn.nook.email) has stopped unexpectly.  Please try again" message. 

       

      I have tried racing the error message to delete and re-setup the account several times and it doesn't help.  I have restarted the device.  This morning I noticed that B&N has automatically pushed the 1.41 OS update to my device.

       

      Any suggestions?  It worked fine until yesterday. 

        • Re: Email app contstantly crashes

          I went ahead and reset the device, which did not help.  I then upgraded yahoo mail from classic to whatever the newest version was, and that didn't help either. 

           

          Mail works fine on my computer and my iphone.  I'm starting to think I should return this and put the money towards an ipad.

          • Re: Email app contstantly crashes

            Having the same issue for the past week.  Went to BN today and their staff did a hard boot while talking to the 800 number tech support.  Guess what?  Not only did it not fix the problem, I now have to reinstall of of my other apps again.  They told me it is yahoo's problem.  Anyone got a fix???? Ever since they came out with the HD tablet, lots of other stuff quit working too.  Can't get into HBOtogo anymore either.  Did they intentionally disable features in the tablet so we have to upgrade????

              • Re: Email app contstantly crashes

                Ever since they came out with the HD tablet, lots of other stuff quit working too.  Can't get into HBOtogo anymore either.  Did they intentionally disable features in the tablet so we have to upgrade????

                 

                *****

                 

                Actually, NC and NT have far less problems than HD and HD+. I doubt the problems you are experiencing are some great attempt to get you to upgrade.

                 

                *****

                The Yahoo Mail thing I don't know. This forum doesn't indicate what post you replied to. So when you say 'Having the same issue'. What is 'same issue'?

                 

                What other problems have you been seeing.

                 

                You'll have to mention them + then if someone knows a fix they can let you know what the fix is.

                • Re: Email app contstantly crashes
                  lotsahelp
                  yesterday I started to have the same problem with my nook email app that originally started this thread. Everytime i go to check email it crashes and i get msg about force close and email application process bn.com....not working.... This msg is also randomly coming up while reading, doing other stuff. I have 1.4.3 not sure what happened. Havent tried tech support yet. Installed k9, works fine but i actually like nookemail app better....any suggestions?
                  • Re: Email app contstantly crashes
                    lotsahelp
                    yesterday I started to have the same problem with my nook email app that originally started this thread. Everytime i go to check email it crashes and i get msg about force close and email application process bn.com....not working.... This msg is also randomly coming up while reading, doing other stuff. I have 1.4.3 not sure what happened. Havent tried tech support yet. Installed k9, works fine but i actually like nookemail app better....any suggestions?
                  • Re: Email app contstantly crashes

                    Same problem, but mine just started about 2 weeks ago.  I  am planning to go to the store.