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Has anyone had a resolution to this problem yet? The same thing is happening to me, and it is beyond embarrassing and frustrating! I submitted two new books for publishing on Friday and they did not show up until yesterday, while only one of them includes the cover. I cannot download the samples and the books themselves will not show up in my library after purchase, even though I've received a conformation email saying that the book is ready for download. I've already sold 20 copies today and if none of those people can download their purchases, then I'm going to have some EXTREMELY angry readers on my hands. This is totally unacceptable to me! Has anyone had any luck yet? Any advise would be most helpful.