Go to library, Magazines, press an hold the mag cover, press archive. Go to shelves, bottom shelf is archived material. find the mag and download it. If that does not clear up the problem then you can call cust support or take to a B&N store for a refund. If you really want the mag then try and repurchase while in the store.
Hope this helps
mine does the same thing. I fixed it last week, but I cant fix it this week. did u have any luck?