4 Replies Latest reply on Jan 18, 2011 3:51 PM by withfeeling

    NOOKcolor won't boot, hangs at n screen.

      This holiday season, my entire family got NOOKcolors, 10 in all. My wife's, however, has a strange problem: it occasionally refuses to boot. It will show the initial "Touch the future of reading" screen, then move on to the "n" screen, and just hangs there until you power off the device. No amount of charging, waiting or rebooting will get past this screen. Eventually, we have to give up and wipe the device and force a factory reset. This has happened four times already in as many weeks, we reset it the first 3 times but are waiting this time. Is there a known fix for this issue, or is this just a defective unit? None of the other nine have had any problems whatsoever, and having to factory reset whenever it feels like acting up is really inconvenient.