26 Replies Latest reply on May 23, 2011 1:31 PM by Arcoth

    Bugs and Enhancement Requests

      Hi,

       

      I am a proud owner of a Nook Color now and overall happy with it. That said, in the last 24 hours of usage, I did see some fairly obvious bugs and annoyances. I have been pleasantly surprised with the response from the engineering team in this forum and hope it continues.

       

      With the crowded (or going to be croweded) tablet market, I feel one way B&N can differentiate itself is by listening to its readers and responding quickly. This can definitely increase loyalty in an otherwise fickle market!

       

      With that preface, here are the bugs I found so far and enhancements I wish the Nook Color came with in the hope that they will be addressed in future firmware updates. Hope others add to this thread so that the engineering team can focus their efforts (or if there is another place to do this, please let me know).

       

      Defects:

      1. Files that are stored in the SD card do not show up on the various screens like the shelf, music player, etc. So essentially if there's music in the SD card, it won't show up in the music player. It MUST be transferred to the device. Same is the case with PDF files. One of the good things with NC is that it supports SD cards and this defeats the purpose. In addition, if a song is played from the SD card, it does not move to the next song in the folder. One has to go back to the list and select the next song.
      2. In Sudoku, clicking "Quit Game" does not seem to quit the game. It just simply pauses the game and resumes from where it left off. So, the user MUST finish the game before starting the next one!
      3. The UI of PDF works differently from the EPUB UI. For EPUB books, you have to click left-right to move between pages, while for PDF, you have to move top-down. Same is the case with zooming. EPUB has pinch-to-zoom while the browser and PDF reader use buttons
      4. The EPUB reader does not rotate to landscape mode

      Enhancements:

      1. A memopad/notepad to write quick notes or tasks. While I understand that this is primarily a reader, it will be great to have a notepad app to jot down ideas while reading a book (which may not be part of the book's content itself).
      2. Better resolution for video. Youtube videos seem very grainy. I wish they supported better resolution
      3. Brightness control from within the PDF reader. There currently seems to be no quick way to control brightness when reading a PDF file. The option is there only for the e-reader app.
      4. A universal 'back' button. Many times, I am not sure how to get back to the previous app/book when I am working on something. I have to hit the 'home' button and then go back to the other book/app, which is not intuitive.
      5. I know this is not in B&N business model, but it would be nice if they support other apps like Kindle or Borders in future. I still think there is value-add with B&N even if I have other apps, especially their support for B&N store and such.
      6. It will be great if the PDF reader provides an option to automatically trim the margins. Most PDF books have a margin of 1" on all sides, which is pretty much useless in an e-reader. While I can zoom to remove the margins, it will be great if the app can automatically trim them so that the browsing mechanism works nicely. This will greatly improve the PDF readability.

      I would love to hear from the B&N team and other readers on these issues/enhancements.

        • Re: Bugs and Enhancement Requests

          In addition to what you've said...

           

          1. Thumbnails are not being properly generated for all jpgs. Special characters in filename or folder name seems to give it problems. Also having problems with other jpgs..cant figure out why.

          2. Gallery works for all pics on device only. Cant use gallery to look at a single folder of pics. (Unless I'm missing something).

           

          • Re: Bugs and Enhancement Requests

            Can I add one item to this list?

             

            I see the reason for having the recently added items on the bottom be B&N content, but I would like the ability to add ANY material, book or item to the home screen.  And from a pure interface-use standpoint.  It should not be so easy to resize and drag items from the desktop around.  If you are trying to swipe to the left or right you can easily catch one of your items and drag it around instead of sliding one screen over.

             

            Many thanks,

            - Eric

            • Re: Bugs and Enhancement Requests

               


              cssathya wrote:

              Hi,

               

              I am a proud owner of a Nook Color now and overall happy with it. That said, in the last 24 hours of usage, I did see some fairly obvious bugs and annoyances. I have been pleasantly surprised with the response from the engineering team in this forum and hope it continues.

               

              With the crowded (or going to be croweded) tablet market, I feel one way B&N can differentiate itself is by listening to its readers and responding quickly. This can definitely increase loyalty in an otherwise fickle market!

               

              With that preface, here are the bugs I found so far and enhancements I wish the Nook Color came with in the hope that they will be addressed in future firmware updates. Hope others add to this thread so that the engineering team can focus their efforts (or if there is another place to do this, please let me know).

               

              Defects:

              1. Files that are stored in the SD card do not show up on the various screens like the shelf, music player, etc. So essentially if there's music in the SD card, it won't show up in the music player. It MUST be transferred to the device. Same is the case with PDF files. One of the good things with NC is that it supports SD cards and this defeats the purpose. In addition, if a song is played from the SD card, it does not move to the next song in the folder. One has to go back to the list and select the next song.
              2. In Sudoku, clicking "Quit Game" does not seem to quit the game. It just simply pauses the game and resumes from where it left off. So, the user MUST finish the game before starting the next one!
              3. The UI of PDF works differently from the EPUB UI. For EPUB books, you have to click left-right to move between pages, while for PDF, you have to move top-down. Same is the case with zooming. EPUB has pinch-to-zoom while the browser and PDF reader use buttons
              4. The EPUB reader does not rotate to landscape mode

              Enhancements:

              1. A memopad/notepad to write quick notes or tasks. While I understand that this is primarily a reader, it will be great to have a notepad app to jot down ideas while reading a book (which may not be part of the book's content itself).
              2. Better resolution for video. Youtube videos seem very grainy. I wish they supported better resolution
              3. Brightness control from within the PDF reader. There currently seems to be no quick way to control brightness when reading a PDF file. The option is there only for the e-reader app.
              4. A universal 'back' button. Many times, I am not sure how to get back to the previous app/book when I am working on something. I have to hit the 'home' button and then go back to the other book/app, which is not intuitive.
              5. I know this is not in B&N business model, but it would be nice if they support other apps like Kindle or Borders in future. I still think there is value-add with B&N even if I have other apps, especially their support for B&N store and such.
              6. It will be great if the PDF reader provides an option to automatically trim the margins. Most PDF books have a margin of 1" on all sides, which is pretty much useless in an e-reader. While I can zoom to remove the margins, it will be great if the app can automatically trim them so that the browsing mechanism works nicely. This will greatly improve the PDF readability.

              I would love to hear from the B&N team and other readers on these issues/enhancements.


               

              I put music files on my sd card and they work fine on the nook from the music player; and I also used a pdf file that was on the sd card, it also opened fine.

               

                • Re: Bugs and Enhancement Requests
                  geertm

                  Enhancements:

                  1. A memopad/notepad to write quick notes or tasks. While I understand that this is primarily a reader, it will be great to have a notepad app to jot down ideas while reading a book (which may not be part of the book's content itself).
                  2. Better resolution for video. Youtube videos seem very grainy. I wish they supported better resolution

                  1, We will probably see these kind of apps in the app store early next year.

                  2. No flash support yet. Flash support will be included in the Android 2.2. update early next year.

                    • Re: Bugs and Enhancement Requests
                      Arcoth

                      My current most important bugs and enhancements:

                       

                      PDF support is weak.  I would like to see the ability to "zoom" to the desired level but still turn the page in one sweep (versus the two that is necessary when zoomed).  This, or some "auto crop" to remove extra white space.   This is probably non-trivial, but would be cool.  The ability to turn pages in either direction (up down sweep or left-right sweep).

                       

                      Large number of "books" support is abysmal.  I treat all documents as books, since the Nook is primarily a reader.  I have a lot of documents that I may not read, but want access too.  Think of this as not wanting to haul around my thumbdrive and laptop everywhere.  To me "library" includes all of these documents.  I put many of them in epub format (a lot of good programs out there now).  Or in PDF (while I hate Adobe's software, it is one of the standards).   To usefully deal with a thousand or more "books" on the Nook is PAAAINNNFULLLY SLLLLLLOOOOOWWWWWWWWW.

                       

                      Additionally, I grab large numbers of project gutenberg books to have available.  Yes, I may never get to the book, but I would like the access when I am not connected. 

                       

                      So how could this be improved?

                       

                      Create a computer helper application.

                      1) Allow access to the structure of My Shelves/etc via the computer and the ability to drag and drop books to the shelves.  This would not move the books, but help organize them.

                      2) Index the books more efficiently.  Changing from view by author to view by title should not take ten minutes.

                      3) Better on the Nook "my shelves" experience.  I should not have to scroll through my thousand books to add one more book to the shelf.

                      4) Better on the Nook "my shelves" experience.  Why is the data ONLY BY TITLE?  Needs a better interface. 

                      5) Needs better ability to access meta data and display meta data.  I use Calibre, but there are other programs out there.  I would like access to the meta data available (everything from genre to summary discription).  Among other things, since I have multiple devices (Nook, iPad, others) I lend the entire device to my wife sometimes.  She has a hard time finding what she wants on the NOOK. 

                      6) Better browsing of books on the Nook:  See above.  What about another view that includes "view meta data."

                      7) The ability to show icons is still a bit off.  I have to go through some hoops when i create an epub to get the cover to show properly.  Not a huge deal, but...

                      8) I would love a "books in progress" shelf that is easy to add too.  I do research on the Nook, including as I review manuscripts for submission to my publishing company.  This means I have a LOT of "books" open all the time.  It is a pain to create a "For Work" shelf and then scroll through over a thousand documents to add to that shelf.  Have an option for ANY BOOK YOU ARE READING to be added to ANY SHELF YOU WANT.   iPad does something that is pretty cool...you could go one step further.  In any view, have an "edit" button.  When the edit button is activated, you can touch a book title and do various things to that title...add to a shelf, delete it, move it, add to meta data, etc.  You get the idea.

                       

                      These are my top BOOK READER enhancements.  I won't go into the "making this a better tablet" at this time.

                       

                      Cheers

                       

                      Stanislav Fritz

                      NewLibri.com

                       

                       

                      • Re: Bugs and Enhancement Requests
                        Arcoth

                        One other request!!

                         

                        One very simple thing that would be AWESOME.  Night time reading mode, or "one handed reading mode." 

                         

                        At night, I use the Nook in bed with the lights off (one reason for the Color vs eInk based reader).  HOWEVER, a touch screen can be a pain in the butt.  Holding it for long periods with one hand is painful!!  Then thumb or finger touches the side and it turns the page.  A software "read only mode" where the touch scree is disabled and the volume up and down is used to change the pages, or only a certain area of the screen is active would be great.  Pressing the home button would return to normal (or something similar).

                         

                        Related, you need to sell a one handed holder similar to what I have seen for the iPad...basically an X sleeve in the back that your hand easily slips into for one handed holding without using your fingers.  The Color Nook weighs just enough that hours of reading is painful in bed.

                         

                        Stanislav Fritz

                        NewLibri.com

                         

                    • Re: Bugs and Enhancement Requests

                      cssathya wrote:

                      Hi,

                       ( a lot cut out for brevity)

                       

                      Defects:

                      1. Files that are stored in the SD card do not show up on the various screens like the shelf, music player, etc. So essentially if there's music in the SD card, it won't show up in the music player. It MUST be transferred to the device. Same is the case with PDF files. One of the good things with NC is that it supports SD cards and this defeats the purpose. In addition, if a song is played from the SD card, it does not move to the next song in the folder. One has to go back to the list and select the next song..

                      The two parts I highlighted above...you say you can't play music from the SD card, but then you say you can.    What's up with that?

                       

                       

                        • Re: Bugs and Enhancement Requests

                          As I clarified in my previous post,

                           

                          Music from SD card plays, but only if you click it file-by-file. Essentially, you navigate to the SD card and then click on the file to play it.

                           

                          The files in the SD card do not come on the Music Player app's interface automatically (i.e., they are not scanned into the app). So all the features of the interface cannot be used for music in the SD card (like forward, back, sort, etc.).

                           

                          That's my major problem.

                            • Re: Bugs and Enhancement Requests

                               


                              cssathya wrote:

                              As I clarified in my previous post,

                               

                              Music from SD card plays, but only if you click it file-by-file. Essentially, you navigate to the SD card and then click on the file to play it.

                               

                              The files in the SD card do not come on the Music Player app's interface automatically (i.e., they are not scanned into the app). So all the features of the interface cannot be used for music in the SD card (like forward, back, sort, etc.).

                               

                              That's my major problem.


                              I just got a SD card and  put a lot of music on it and when I started up the music app all of my music was listed with out me doing anything. Are you sure you have your music in the My music foulder on your SD card.

                               

                          • Re: Bugs and Enhancement Requests
                            simplyparticular

                            Enhancement requests:

                            Brightness: The brightness toggle does not go as low as I feel it should. The iOS devices I use go much lower, and are more enjoyable to read in a pitch dark room. Lowering the brightness range would also presumably have a good effect on battery life.

                             

                            Custom Themes: the NOOK iOS apps have the ability to set custom background and font colors. I love this, and didn't realize it wasn't part of the Android apps. I prefer a dark brown background with cream lettering for my Night mode, but I can't get that right now.

                             

                            Between the blue-grey background I'm getting in Night mode, rather than true black, combined with the too high "low" mode in brightness, was not comfortable for in-bed reading. Even my husband commented on how bright it was.

                             

                            This is making me consider returning the NOOKcolor and sticking with the NOOK iOS apps. Which is a shame because I love the feel of the device in my hand, and the 7" screen is perfect.

                             

                             

                            • Re: Bugs and Enhancement Requests

                              Add to the list:  Bring back the PDF text reflow support that the regular Nook had.  This enabled PDF library books to at least be read, even if the reflow wasn't perfect.  With the new PDF reader, it's unusable, since all you can do is zoom the page, which isn't sufficient, unless you zoom it so big that you make the page bigger than Nook's screen, and then you spend all of your time zooming around instead of just tapping to change pages.

                               

                              Also, the page turning gesture for PDF needs to be the same as for ePub books.  Having one be up and down and other right and left is silly.  Also PDF needs to support tapping to change pages like ePub books.  Swiping is annoying and gets the screen dirty.

                              • Re: Bugs and Enhancement Requests

                                I like Nookcolor. Its color and reading experience is really amazing.

                                 

                                I would like to add something here for Nookcolor. I apologise if someone has already mentioned these problems.

                                 

                                1) I am not able to read some books in pdf. It shows me only red x instead of actual page. Each book has more than 500 pages so I suspect the problem could be because of the size because it is also taking time to load pages. I am not sure. For PDF files, page turning does not work same way as for epub files. I can not turn page by tapping right or left side. It changes only by swipe from bottom towards top. Pinch to Zoom does work with pdf files but does not seems to be working with any other file. Readint tool does not appear for pdf doc so there is no content showing option for pdf files so there is no way to jump to a specific content. Just by turning page by page, it is extremely difficult to go to a specifict content in a 500 pages book.

                                 

                                2) For pdf, there is an option to go to a specific page by entering page no. However, it sticks to that page, I cant move further to the next page from that page.

                                 

                                2) fonts are not enough. it does not support any arabic or asian fonts. May be in future, more fonts can be added.

                                 

                                3) web browser has some problems.  I can read emails but  not able reply or write anything. May be because it is just a reader.

                                 

                                4) I would love to see flash enabled in future.

                                 

                                Thanks.

                                 

                                 

                                • Re: Bugs and Enhancement Requests
                                  simplyparticular

                                  I think the QuickOffice PDF reader has overall problems.

                                   

                                  I am trying to read children's picture books in PDF. These load fine on a desktop and iPad, but take forever to load on the NOOK, and then each page loads individually, taking 7-10 seconds per page

                                   

                                  This makes it unusable for children's books, since you lose the flow and rhythm of the story waiting for each page to load.

                                   

                                  I think one way to fix this would be to allow the user to choose whether Adobe Mobile Editions opens a PDF or QuickOffice.

                                    • Re: Bugs and Enhancement Requests
                                      Serenrhapsody
                                      Hi! 1. Videos-hiccups at times between frames and resolution isn't great. 2. Browser bookmarks-can't alphabetize. 3. Orientation-Can only READ in portrait mode...yet, one of the new, NOOKcolor covers ( when folded ) goes wonderfully to support landscape, hands- free usage. Aside from these few things I have discovered so far, I think you engineers have done a great job! THANKS, Seren
                                    • Re: Bugs and Enhancement Requests

                                      The top needed enhancement has to be the ability to add content from the storage card to Shelves and the Home screen. This is a no-brainer.

                                      • Re: Bugs and Enhancement Requests

                                        I wanna say I LOVE the Nook Color, and I now am in love with B&N

                                         

                                        THAT BEING SAID!

                                        I'd love some easier filter options and a select all button.

                                         

                                        Mainly when I am creating my custom shelves... I have about... OH 500 docs on my Nook Color, and it is a PAIN to scroll and check them off 1 at a time for EACH shelf!!!!!!

                                         

                                        BUT I LOVE THIS DEVICE!

                                        • Re: Bugs and Enhancement Requests

                                          Their are two that I would like to see with the update. 1. To have a option to book mark a page within the any pdf that you open up. 2. I don't know if this is just me but when you hit the button to go to a certain page within a pdf file, it just opens up a box that asks for the page number with no on screen keyboard to type the page. Which effectively renders that option unless.

                                           

                                          So far these are the only issues that I would like to see resolved with the new update.

                                            • Re: Bugs and Enhancement Requests

                                              I've had a couple issues trying to input information into websites using the browser. On some text boxes, the virtual keyboard will not pop-up or will disappear.  For example, on facebook, if I try to click on the "update my status" box, the virtual keyboard pops up, but it will only let me type 1 or 2 letters before the keyboard disappears.  On hotmail, I can enter addresses in the "to:" and "cc:" boxes, but when I try to actually try to type in the body of the e-mail, the keyboard disappears and you cannot input any text. 

                                            • Re: Bugs and Enhancement Requests

                                               


                                              cssathya wrote: 
                                              Defects:
                                              1. Files that are stored in the SD card do not show up on the various screens like the shelf, music player, etc. So essentially if there's music in the SD card, it won't show up in the music player. It MUST be transferred to the device. Same is the case with PDF files. One of the good things with NC is that it supports SD cards and this defeats the purpose. In addition, if a song is played from the SD card, it does not move to the next song in the folder. One has to go back to the list and select the next song.
                                              2. In Sudoku, clicking "Quit Game" does not seem to quit the game. It just simply pauses the game and resumes from where it left off. So, the user MUST finish the game before starting the next one!
                                              3. The UI of PDF works differently from the EPUB UI. For EPUB books, you have to click left-right to move between pages, while for PDF, you have to move top-down. Same is the case with zooming. EPUB has pinch-to-zoom while the browser and PDF reader use buttons
                                              4. The EPUB reader does not rotate to landscape mode

                                              Enhancements:

                                              1. A memopad/notepad to write quick notes or tasks. While I understand that this is primarily a reader, it will be great to have a notepad app to jot down ideas while reading a book (which may not be part of the book's content itself).
                                              2. Better resolution for video. Youtube videos seem very grainy. I wish they supported better resolution
                                              3. Brightness control from within the PDF reader. There currently seems to be no quick way to control brightness when reading a PDF file. The option is there only for the e-reader app.
                                              4. A universal 'back' button. Many times, I am not sure how to get back to the previous app/book when I am working on something. I have to hit the 'home' button and then go back to the other book/app, which is not intuitive.
                                              5. I know this is not in B&N business model, but it would be nice if they support other apps like Kindle or Borders in future. I still think there is value-add with B&N even if I have other apps, especially their support for B&N store and such.
                                              6. It will be great if the PDF reader provides an option to automatically trim the margins. Most PDF books have a margin of 1" on all sides, which is pretty much useless in an e-reader. While I can zoom to remove the margins, it will be great if the app can automatically trim them so that the browsing mechanism works nicely. This will greatly improve the PDF readability.

                                              I would love to hear from the B&N team and other readers on these issues/enhancements.


                                               

                                              A few updates to the issues I had raised originally, based on comments posted by others here and elsewhere:

                                               

                                              1. There IS a universal 'back' button. Swipe your finger right-to-left on the black bar at the bottom and it takes you to the previous page/action.

                                               

                                              2. Youtube videos are grainy because of the lack of Flash support. Supposedly the next update next year will fix this

                                               

                                              3. In Sudoku, to "Quit" a game, you have to click on "Quit Game" and then you click on "New Game" to start a new one. If you just click "Quit Game", nothing much will happen (you will still see the old game) but the combination works.

                                               

                                              4. Apparently, music in SD card does get loaded properly to the music player, but I haven't tried this yet.

                                               

                                              The other issues still remain.

                                               

                                              • Re: Bugs and Enhancement Requests

                                                The one other bug I have noticed- sometimes I want to go back and forth between by browser and my book when I'm looking something up, but the browser forgets what page I'm on and starts over at the home page. Rather annoying when I'm scrolling through a long page or searching and it takes me back to the B&N page every time.

                                                • Re: Bugs and Enhancement Requests

                                                  I was super disappointed there was no landscape mode for epub books.  The weight of the NC demands that one be able to reorient it from time to time.  It gets tough to hold it in one hand all the time and it's much easier to be able to hold it in two in landscape mode.  I literally almost did not buy it when I learned of it, but do expect it to be addressed in later upgrades.  Don't let me down BN!