6 Replies Latest reply: Sep 6, 2013 11:43 AM by Arctic_Ranger

    Love my new Nook HD except.....

      It won't play You Tube!  It just spins.

       

      I am able to play them on my phone and IPOD, so I know it's not my internet connection.

       

      Any ideas?

       

      Thanks!!

        • Re: Love my new Nook HD except.....
          TnTexas

          I could be wrong, but I suspect it's because the HDs do not have Flash installed on them (thanks to Adobe discontinuing Flash support for mobile devices). Try installing the Puffin browser from the B&N app store and opening Youtube through it. Doing that might work. 

          • Re: Love my new Nook HD except.....
            campyrs
            There's an app called flash content player pro (its free) in the app store. Says it plays content requiring flash. I notice b&n doesn't offer the flash app anymore. Maybe this would help you.
            • Re: Love my new Nook HD except.....
              Sandikal

              Are you using the app or the browser.  I use the app and have no problems watching YouTube videos.  I haven't tried it in the browser.

              • Re: Love my new Nook HD except.....
                Arctic_Ranger

                I have had a similar problem on one of our Nook HD+'s.  We bought one in March and with the exception of having to unregister and reregister it once after the GooglePlay store became available, we've had few problems.

                 

                We bought a second one lst month for our oldest, and it first it worked fine.  About a week ago we started getting the "Unfortunately, Youtube has stopped" message when launched from the app.  Using the Chrome browser, it just won't load.  This only happens on the children's profile.  If I switch it to my profile, youtube works fine. This does not happen on our other Nook HD+.

                 

                Yesterday, I called tech support.  After about 1 1/2 hours of them trying to get it to work, they decided that it must be a software error and are sending us a new Nook HD+.  I am glad for their willingness to do that, but I don't exactly have confidence that it will fix the problem.