11 Replies Latest reply on Sep 21, 2013 5:30 PM by sconniegirl

    Can't Link Netflix with Nook Tablet

      When I go to "Settings" > "Home" > "Configure Netflix Account" ...and enter my credentials, I get "Incorrect User Name or Password."

       

      The user name and password are both correct, and the strange thing is... If I open the Netflix App and sign in through it using the same credentials, it will sign in and I'm able to use Netflix. This isn't a huge deal since I can use the app, although it would be nice to have the account linked so when I click the "More" button on the home screen it will show my top movie and TV picks.

       

      I was wondering if anyone else has had this issue and if they have solved it?

       

      To answer any possible questions on what I've tried:

      • Sign out of Netflix App and try to link...
      • Sign into Netflix App and try to link...
      • Forget WiFi, reconnect and try to link...
      • Reboot and try to link...
      • Clear Browser History, Cookies, Cache, Passwords and Forms...
      • Erase and Deregister Device...

      The Nook is not rooted, it has the latest update 1.4.3, and since it is a Nook Tablet and not Color, I am unable to uninstall and reinstall the Netflix app.

       

      Thanks for any help offered!