6 Replies Latest reply on Apr 14, 2014 3:50 AM by Westinghouse

    EAN NOT INGESTED on NOOK BOOK

      I have tried purchasing a graphic novel twice now. Customer service has been helpful and refunded me both times, but say the problem is the book. It's not actually available. It was released on 3/5/13. I've read about this issue affecting apps a year ago but not. I really want this book, but I feel B&N should pull it until the problem is fixed. Has anyone else experienced this with a book? How long did it take to resolve?