1 Reply Latest reply on Apr 3, 2011 5:01 PM by deemure

    Book download

      I purchased a book for my daughter and paid for it with a credit card.  It shows I purchased the book but I am not able to upload it to the Nook color.  I took it into Barnes and Noble and they were not able either. They told my to reregister the credit card and still no book. Any help would be appreciated

        • Re: Book download

           


          Darbydolittle wrote:

          I purchased a book for my daughter and paid for it with a credit card.  It shows I purchased the book but I am not able to upload it to the Nook color.  I took it into Barnes and Noble and they were not able either. They told my to reregister the credit card and still no book. Any help would be appreciated


           

          Ok, a little more info would be helpful.  Did you use the credit card that is tied to the account for the NOOKcolor?

           

          What I mean is the NOOKcolor must be tied to a default credit card (some people have used debit cards and prepaid credit cards with success).  The ebook must have been bought with the default credit card tied to I assume your daughter's account.  If you don't have a credit card on file at BN's website to go with the NOOKcolor, you should do so.

           

          I think you just need to tell how you bought the ebook and who the NC is registered to.  For instance, my NC is registered to me and I can go to the B&N website, log in using the same registration info entered into my NC and buy NOOKbooks and they will show up on my NOOKcolor.  I can also go onto my NOOKcolor and go to shop and buy ebooks there, since I have a credit card on file with my account.  But, if I go to B&N's website and log into someone else's account and buy an ebook, I can't generally put it automatically on my NC.  Please tell me first what you did exactly and then I or we might be able to help.