9 Replies Latest reply on Jan 3, 2013 5:49 AM by aliensnake26977

    Help! Apps not installing

      My Nook recently updated itself to 1.4.3 and ever since my apps won't install.  The Nook shows the apps are there but they all have 'download' beneath them.  After I click download, they seem to download and go through the process of installing.  After a few minutes,  the 'download' sign is back.  I have lots of space on the Nook and have tried a soft and hard re-boot but to no avail.  Can anyone help?

        • Re: Help! Apps not installing

          The same thing is happening with mine. I purchased several apps Sunday but not all of them would install. I contacted support yesterday and they suggested I Unregister it, so I did, but it then wouldn't install 1/2 the apps. I contacted support today and we tried several things, none of which worked. She finally suggested I restore it to factory settings. I did that, but again, less than 1/2 my apps would install. I've tried archiving them and unarchiving and still no luck. I'm not sure what to do next.

            • Re: Help! Apps not installing

              That's just great... I have the same problem but I am not willing to lose all my data, bookmarks, game scores, etc. by resetting the device. I did that once and regretted it!

               

              Anyone hear anything new? My Nook Color just became a giant paperweight in terms of my data stored on it. Incredibly frustrating!

               

              I know it sounds silly but I have (had) all almost finished all but one star in all the angry birds rio game (my favorite) and this update has made the game unopenable. I have worked hard at achieving these stupid stars, lol. I started over from scratch last time this happened.  I also have bookmarks and notes in all my books. I will start over with a new tablet of another brand if B&N doesn't give us some idea of why this update is so buggy and what to do about it. Grrr.

               

              Anyone have any update on the buggy update?

            • Re: Help! Apps not installing

              Same issue here. I can get 10 apps installed before it stops installing. The device shows 574MB free. If I archive an installed app, I can install another one.

              • Re: Help! Apps not installing

                I'm having the same issue =( when I archived and unarchive the app it tells me that "Unable To Download This item is not currently available for download to the product you are using" I made sure it was for my Nook Color. Does anyone have any ideas on how to fix this?

                  • Re: Help! Apps not installing

                    I am having the same issue. I can't be the memory is brand new and does not have a thing loaded on it. My other 2 nooks are running the same apps just fine. I am now wishing that we went with the kindle fire instead. We will see if the tech folks can get this fixed or I will have one upset child Christmas. NC better get this fixed.

                     

                  • Re: Help! Apps not installing

                    I see that a lot of people are having this problem to where the download sign is poping back up after you have already downloaded all of your apps. Well once I had this problem. I firgured everytime my WI-FI is at 1 or 2 bars high. I firgured that since my internet or WI-Fi settings were so low I had to make sure that my settings were up when I wanted to download something. Good Luck:smileyhappy:

                    • Re: Help! Apps not installing

                      I had this problem as well and tried the suggestion of archiving and deleting unused apps and it worked!!  Wish I didn't have to do that, but still, glad I found a way to finally get these apps I paid for, without having to erase all my data or deregister my device!

                       

                      Hope this works for someone else, as well!

                      • Re: Help! Apps not installing

                        I have the Nook HD.  I tried a lot of the fixes for apps not downloading and they didn't work.

                        I finally went back into the apps selection and looked closer at the description and found out they were not made for Nook HD.